Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Sr. Director, Sales - Risk & Fraud
$255K - $474K *
Inspire high-performance sales teams, driving revenue growth in government risk and fraud sectors. Oversee strategy for new client acquisition and retention, analyze sales data for trends, and foster...
2 days ago
$120K - $150K *
Transform coding operations by leading data strategy and analytics, optimizing performance, and ensuring compliance. Collaborate with cross-functional teams to provide actionable insights and drive co...
3 weeks ago
Healthcare Consulting Director - Workforce
$185K - $225K *
Lead transformative workforce strategies in healthcare, optimizing staff efficiency and alignment with patient care needs. Build client relationships, mentor teams, and drive innovative solutions for...
2 days ago
Principal Program Manager, Project Schedules
$120K - $150K *
Pioneer precision and accountability in project scheduling across diverse warehouse builds and automation deployments. Shape the future through effective project coordination and executive reporting t...
2 weeks ago
Associate Director/Managing Consultant - Clinical Operations - Workforce
$135K - $225K *
Shape the future of healthcare by driving optimization and performance initiatives. Lead consulting engagements with hospitals and health systems, enhancing operational effectiveness and nurturing cli...
1 week ago
$100K - $130K *
Champion client satisfaction and retention by delivering tailored account management strategies, fostering cross-department collaboration, and overseeing comprehensive service plans for complex client...
2 weeks ago
Senior Manager, Product Management
$151K - $238K *
Lead the execution of a strategic technology roadmap across Salesforce capabilities, enhancing operational excellence and customer success. Drive product innovation while managing a team of Product Ma...
1 week ago
IAM Director, Employer Engagement
$210K - $331K *
Shape employer healthcare strategies by engaging key stakeholders to enhance access to vaccines and medicines. Collaborate across teams to support health policy strategies and drive brand support with...
6 days ago
Associate Director, FSP Clinical Operations / FSP Program Lead
$120K - $150K *
Join a team that's redefining clinical operations management by overseeing FSP initiatives, enhancing client relationships, and leading a dedicated staff to deliver exceptional service and project exe...
2 weeks ago
$70K - $95K *
Pioneer seamless client onboarding for revenue cycle management, ensuring successful project completion via effective stakeholder collaboration. Leverage your organizational skills to balance diverse...
1 week ago
Vice President - Client Services (Healthcare)
$170K - $190K *
Manage client relations and operational effectiveness, driving revenue growth and retention. Support the successful launch and scaling of healthcare service lines, ensuring client satisfaction and opt...
2 days ago
Manager of Scaled Customer Success
$90K - $120K *
Join a team that's redefining Customer Success! Lead and mentor a diverse CSM team, creating data-driven strategies for our unique enterprise and scaled segments to enhance customer retention and expe...
6 days ago
(USA) Principal, Product Manager
$143K - $286K *
Explore dynamic opportunities in creator commerce as you lead product strategy, drive innovation, and enhance engagement. Collaborate to transform creator networks into a thriving marketplace while en...
4 weeks ago
Enterprise Director, Sales - West
$125K - $165K *
Empower a high-performing sales team in government technology, driving revenue growth and expanding market share. You'll set strategies, coach talent, and ensure top performance in a fast-paced enviro...
3 weeks ago
Global Service Inventory Leader
$115K - $145K *
Manage global service inventory performance by optimizing OTD and driving efficiencies across regions. Collaborate with cross-functional teams to improve fill rates and working capital while owning se...
2 days ago
Regional Account Director UHG Vertical, Health Plan & PBM CA, AZ, NV, HI
$184K - $253K *
Engage with key stakeholders to drive Takeda's market access initiatives. Collaborate across teams to optimize access strategies and foster strong relationships with payers. Ensure profitable access w...
1 week ago
$90K - $120K *
Lead the charge in enhancing customer care and technical support for our diverse software solutions. Drive team performance, manage escalations, and ensure high-quality service delivery while fosterin...
2 weeks ago
$75K - $95K *
Optimize field operations by leading dynamic teams in the installation, maintenance, and supervision of critical AC and DC power systems. Ensure efficiency and compliance while enhancing team performa...
Reposted 6 days ago
$104K - $130K *
Shape the future of clinical operations by managing and enhancing cardiology services. Oversee implementation, quality management, and staff performance while supporting sales through site assessments...
1 week ago
Director, Customer Experience Billing Operations (Remote)
$120K - $150K *
Shape the future of patient service operations by leading a dynamic contact center team, enhancing patient experiences through strategic oversight, operational excellence, and innovative service deliv...
2 weeks ago
Director Strategic Business Development - CoC
$113K - $188K *
Join a dynamic team dedicated to driving new business development focused on strategic enterprise-level memberships in the senior living and healthcare sectors, emphasizing consultative sales and exec...
1 week ago
$90K - $130K *
Lead the charge in developing innovative go-to-market strategies for e-commerce and thrift retail solutions. Collaborate cross-functionally to clearly articulate product value, drive market adoption...
6 days ago
District Manager, Pain - Dallas
$148K - $222K *
Transform district sales performance by building relationships and guiding teams to exceed targets. Drive strategy implementation, foster a high-performing culture, and ensure compliance while optimiz...
1 week ago
Senior Product Manager - Marketing & Media Analytics
$95K - $158K *
Transform marketing strategy and analytics through data-driven insights, leading product vision and roadmap delivery. Collaborate cross-functionally to drive measurable outcomes and innovation in medi...
2 weeks ago
Regional Manager Northern Cornbelt
$90K - $120K *
Shape the future of agricultural sales as a Regional Manager, guiding strategic initiatives, enhancing dealership performance, and driving market growth in the Northern Cornbelt while fostering strong...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.