Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$100K - $120K *
Contribute to the growth of our Collegiate Select division by managing partnerships, activating customers, and driving sales in the Midwest, ensuring strong relationships and successful outcomes while...
1 week ago
$80K - $95K *
Unlock profitable growth by managing key customer relationships and e-commerce platforms. Drive sales targets through strategic planning, effective negotiation, and collaboration for modern trade and...
3 days ago
$87K - $126K *
Elevate dealer performance by consulting on marketing strategies, revenue growth, and customer loyalty. Foster effective relationships, analyze market data, and enhance dealership operations for optim...
4 weeks ago
$80K - $95K *
Advance your career by leading electrical installations for parcel conveying systems, collaborating with project managers and customers to ensure effective planning, execution, and adherence to techni...
Reposted today
Senior Product Marketing Manager
$95K - $123K *
Lead the go-to-market strategy for a innovative SaaS product, driving customer engagement and growth through compelling market insights and messaging. Collaborate cross-functionally to deliver success...
Reposted 3 weeks ago
Senior Advisor of Business Analytics - Customer Engagement
$112K - $188K *
Unlock the power of data in this strategic role focused on enhancing customer engagement through analytics. Drive business value by translating digital strategies into measurable outcomes that shape d...
Reposted 3 weeks ago
Sr Services Project Manager - Inspections
$104K - $173K *
Contribute to impactful Nuclear Inspection Services projects, managing on-site execution, ensuring safety and quality standards. Foster stakeholder relationships while enhancing project delivery withi...
6 days ago
Lead Senior Revenue Accountant
$79K - $113K *
Join us to lead revenue accounting efforts, manage monthly closes, prepare analyses, and drive system improvements for effective revenue recognition and insight generation...
Reposted 1 week ago
$88K - $129K *
Join a team that's driving success in the public sector, leading and coaching a high-performing sales team to achieve ambitious targets while fostering strong relationships with clients and promoting...
2 weeks ago
Senior Consultant, Account Services Management - Texas
$175K - $226K *
Drive operational excellence as you lead AI server support initiatives, manage high-value deals, and innovate delivery models within a collaborative team committed to enhancing customer success and te...
3 days ago
Sr Manager Ops Process- SVCS (Virtual Apron)
$110K - $130K *
Champion operational improvements and strategic reporting to enhance performance, drive sales growth, and optimize processes within Virtual Apron operations across a national contact center network...
6 days ago
Senior Director, Program Management
$169K - $233K *
Elevate your career by leading strategic product development programs in a global medical device environment. Collaborate cross-functionally to drive innovation and ensure successful commercialization...
1 week ago
Global Key Account Director, Private Label
$140K - $220K *
Drive strategic growth and customer development across North America, integrating Flexibles and Rigids divisions to ensure profitable alignment, margin protection, and effective working capital manage...
Reposted 2 weeks ago
Director of Project Delivery and IT Professional Services
$165K - $227K *
Transform project delivery and IT services by leading high-impact informatics projects and diagnostics installations, ensuring operational excellence and customer satisfaction through effective team m...
1 week ago
Director, Software Engineering - Code Data
$150K - $214K *
Lead the charge in shaping the future of Content Engineering by guiding distributed technology teams to deliver innovative SaaS solutions and enhance business outcomes through strategic planning and e...
2 weeks ago
Director of Product & Data Strategy
$150K - $180K *
Lead the strategy and execution of enterprise applications and data management. Own product roadmaps, ensure system efficiency, and build a high-performing team while driving innovation through AI and...
3 days ago
Associate Director of National Accounts
$120K - $145K *
Drive the growth of the National Account Program by collaborating with teams, mentoring staff, and enhancing operational efficiency. Influence strategic initiatives to improve client relationships and...
Reposted 3 weeks ago
Senior Director - Optum Health Solutions Business Operations - Remote
$159K - $273K *
Reimagine business operations leadership in a dynamic role driving strategic initiatives and transformation. Lead PMO functions, enhance organizational effectiveness, and ensure execution excellence a...
Reposted today
$80K - $95K *
Drive excellence in facilities management across multiple call center locations, ensuring operational efficiency, safety, and high service standards. Collaborate with leadership to enhance employee ex...
1 month ago
Director, Complex General Liability Claims
$110K - $130K *
Lead the development of a high-performing General Liability claims team, ensuring timely resolution of complex claims while providing strategic direction and fostering professional growth across multi...
3 weeks ago
$150K - $180K *
Transform your career by driving enterprise sales for innovative investment solutions. Collaborate with marketing and product teams to expand our market presence, engage with key clients, and achieve...
2 weeks ago
$85K - $90K *
Optimize client success by managing the end-to-end implementation of our Talent Management Solution, ensuring projects are delivered on time and meet client specifications while fostering collaboratio...
Reposted 3 days ago
$132K - $141K *
Reimagine healthcare payer operations by driving AI strategies and product vision across claims, member management, and benefit configuration, ensuring innovative capabilities deliver measurable value...
3 weeks ago
Executive - HR Business Partnership - USCAN Service Delivery
$192K - $288K *
Shape the future of HR by leading engagement strategies and talent development for a dynamic, diverse workforce across the US and Canada, partnering closely with senior leadership to drive culture and...
4 days ago
Sales Executive, Senior (Remote)
$138K - $161K *
Transform supply chain processes into Agentic Business Processes, driving strategic growth through executive relationship development and consultative selling. Collaborate across functions to ensure s...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.