Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
HSE Director - Data Center Construction
$190K - $210K *
Shape the future of health, safety, and environmental initiatives while leading a dynamic team. Drive compliance, mentor staff, and manage risks in a fast-paced construction environment. Your leadersh...
2 weeks ago
District Manager, Automotive Service & Tires
$125K - $200K *
Lead the charge in overseeing the operations of multiple automotive repair shops. Collaborate with store managers to drive performance, ensure quality service, and boost profitability while supporting...
5 days ago
$85K - $99K *
Unlock the potential of exceptional customer support by managing service delivery for government contracts. Foster strong relations, oversee project transitions, and drive customer satisfaction across...
1 week ago
Sr. PR Manager, Communications
$117K - $206K *
Lead the charge in shaping the corporate narrative for a fast-growing company by connecting diverse brands into a compelling story, enhancing media visibility, and executing impactful PR strategies th...
3 days ago
$100K - $150K *
Shape the future of real estate as you manage corporate client relationships, guiding them through our AI-driven processes for optimal site selection and lease execution, while collaborating closely w...
Yesterday
$97K - $155K *
Design and implement regional distributor strategies to optimize indirect sales channels and drive revenue growth through effective performance management and support to partners in the life sciences...
Reposted 2 weeks ago
North America Labor Relations Manager
$90K - $120K *
Lead a dynamic team supporting labor relations, driving negotiations, and fostering employee engagement. Ensure compliance with labor laws while managing regional HR initiatives and training programs...
2 days ago
$190K - $210K *
Transform team dynamics by leading and mentoring Product Managers while engaging in hands-on product development and strategy. Drive impactful communications tools that enhance collaboration and strea...
1 week ago
Manager I, Inside Sales Engineering
$145K - $220K *
Lead the charge in scaling a high-performing Sales Engineering team, driving strategic initiatives and fostering customer success. Harness technical expertise and leadership to optimize collaboration...
2 weeks ago
Manager, Data Protection Services
$117K - $157K *
Lead a high-impact data protection program, defining and executing strategies that secure sensitive data while fostering a talented team in a dynamic environment focused on security and AI innovation...
2 weeks ago
$72K - $88K *
Innovate strategies for market analysis and supplier performance. Collaborate with cross-functional teams to optimize quoting strategies and ensure customer satisfaction in a dynamic aerospace and def...
2 weeks ago
$90K - $120K *
Unlock the potential of complex contract management by developing pricing models, negotiating contract terms, and guiding stakeholder strategies to drive revenue growth and compliance within a dynamic...
Today
Director, Talent Acquisition Operations & Enablement
$120K - $160K *
Unlock potential by spearheading recruiting operations, processes, and technology to ensure a high-quality candidate experience. Drive talent acquisition strategy and build a high-performing team for...
1 week ago
$120K - $150K *
Unlock the potential of our global partner ecosystem by driving effectiveness, scalability, and performance. Collaborate cross-functionally to ensure partners succeed in selling, implementing, and sup...
Reposted yesterday
General Manager, symplr Access (B2B2C)
$225K - $275K *
Transform operational excellence and drive growth as a senior leader owning P&L while optimizing healthcare access workflows and subscriber models. Balance strategic vision with hands-on management to...
4 days ago
Vice President, Sales Operations
$260K - $320K *
Advance global sales operations strategy, optimize processes for revenue growth, and lead cross-functional collaboration to drive efficiency and compliance in diverse markets...
3 days ago
$130K - $180K *
Accelerate success at a dynamic remote-first company, engaging with teams to drive innovation. Leverage your skills in a collaborative environment, contributing to diverse projects and enhancing custo...
1 week ago
Director, Institutional Relations
$84K - $105K *
Elevate your career by leading the charge in developing funding strategies that will advance our mission. Cultivate and maintain vital relationships with institutional funders while managing grant pro...
1 week ago
Customer Manager/Global Account Manager (Aerospace and Defense)
$129K - $194K *
Champion customer relationships by developing and executing account strategies that drive revenue growth, enhance collaboration, and improve satisfaction, while aligning needs across internal teams an...
2 weeks ago
Software Customer Service Manager
$100K - $135K *
Empower customer success by managing software service contracts, resolving issues, and enhancing relationships. Collaborate with cross-functional teams to ensure operational excellence and exceed cust...
3 days ago
Field Service Manager- East Coast
$109K - $136K *
Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...
3 weeks ago
Manager, Fleet Client Services
$74K - $111K *
Join a team that's leading fleet client services, optimizing operations and driving customer satisfaction in a dynamic environment. Leverage strategic leadership and relationship management to enhance...
Reposted 4 days ago
$150K - $250K *
The Director, Customer Success will lead and scale the Customer Success function at NAYA Therapeutics while directly managing a portfolio of strategic partners and enterprise accounts...
Reposted 3 days ago
Senior Director, Business Development - US
$164K - $326K *
Accelerate business growth by driving sales and client relationships; engage with key accounts to deliver proposals, presentations, and strategic planning. Utilize strong communication and organizatio...
1 week ago
District Sales Manager - Edmonton, Alberta Region
$90K - $120K *
Drive growth by generating leads and fostering key customer relationships in an entrepreneurial environment focused on innovative solutions. Utilize strong sales expertise to expand market share and e...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.