Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Sr. Director of Commercial and Legal Affairs
$210K - $264K *
Advance your career by leading commercial and legal functions, advising cross-functional teams, and managing legal risks in a fast-paced environment. Drive growth through strategic management of agree...
2 weeks ago
Senior Manager, Specialty Customer Care Teams
$89K - $139K *
Drive operational excellence and talent development in customer service. Lead and coach frontline managers, execute strategic initiatives, and ensure high-quality service delivery to enhance customer...
1 month ago
Director of Enterprise Applications - Operations
$116K - $237K *
Transform operational efficiency as the IT business partner to key manufacturing leaders, defining and executing technology strategies that enhance productivity and support continuous improvement in s...
3 days ago
$120K - $140K *
Strategize and build innovative customer success systems, leading a dynamic team to enhance client retention and growth. Shape operational models while actively managing key accounts in a mission-driv...
Reposted today
Regional Business Director - PAH
$177K - $230K *
Lead the charge in driving regional sales success by managing critical activities, analyzing market opportunities, and empowering a high-performing sales team to achieve and exceed strategic business...
Yesterday
$125K - $150K *
Unlock your potential as you drive enterprise sales for cutting-edge AI and HPC solutions in defense, building trusted relationships and leading complex sales cycles within U.S. Army organizations for...
3 weeks ago
Category Manager - Professional Services
$96K - $160K *
Innovate sourcing strategies and manage vendor relationships to optimize talent procurement services across various categories, ensuring alignment with business needs while enhancing cost efficiency a...
2 weeks ago
$115K - $173K *
Join a team that's dedicated to advancing support operations for warehouse automation systems, enhancing technical capabilities while driving growth through structured training, leadership, and collab...
3 days ago
Associate Director of Strategic Programs
$120K - $145K *
Join a team that's focused on driving strategic initiatives across the organization. This role partners with leaders to translate strategy into execution, ensuring accountability and measurable outcom...
1 week ago
Director, State Government Affairs
$129K - $205K *
Lead state government affairs initiatives, shaping policy and advocating for key issues in the Southeast. Collaborate with teams to analyze and manage regulatory strategies, providing expert guidance...
6 days ago
Associate Director, Client Partner
$108K - $130K *
Elevate your career as a trusted advisor, fostering client relationships and orchestrating cross-channel campaign strategies for excellence in digital media planning and activation to drive business g...
3 weeks ago
$80K - $95K *
Transform enterprises with innovative solutions and build lasting relationships in this dynamic sales role. Leverage a comprehensive suite of services to drive client success and exceed performance ta...
4 days ago
Digital Product Delivery Manager
$114K - $170K *
Shape the future of product delivery excellence by leading strategic initiatives, engaging with executive leadership, and mentoring talent across the organization. Drive AI product strategy and ensure...
3 weeks ago
Dir, Innovative Enterprise Data Product Lead
$185K - $344K *
Architect trusted, reusable, AI-ready data products by leading strategy and execution. Drive product innovation, governance, and cross-functional collaboration to enhance enterprise data foundations a...
2 weeks ago
$100K - $120K *
Join a team that drives growth by cultivating strong global relationships with key accounts and OEM partners. You'll play a vital role in enhancing customer engagement and collaborating across functio...
6 days ago
$100K - $120K *
Lead the charge in building long-term relationships with global accounts and OEM partners while identifying growth opportunities. Collaborate across teams to enhance customer experiences and drive sal...
6 days ago
$100K - $120K *
Champion strategic account management by nurturing relationships and driving growth initiatives for key global accounts. Collaborate across teams to enhance customer experience and exceed sales target...
6 days ago
Senior Director, Total Rewards, HRIS and Data
$200K - $230K *
Empower your career by leading Total Rewards, HRIS, and Data initiatives. Shape strategic frameworks, build compensation structures, and enhance data integrity to support organizational growth in a re...
1 week ago
Senior Manager - Program Management
$110K - $130K *
Pioneer strategic program management by mentoring teams, overseeing project execution, and driving excellence in client relations. Ensure operational efficiency while managing complex programs within...
3 weeks ago
Associate Creative Director, Copy
$95K - $115K *
Pioneer innovative healthcare marketing by leading copy development that engages diverse audiences. Collaborate with internal teams and clients to craft compelling content tailored to strategic brand...
3 weeks ago
$125K - $140K *
Lead the charge in product management, collaborating with cross-functional teams to define strategy, develop solutions, and achieve product vision while fostering cooperative relationships for success...
Reposted 3 weeks ago
NetSuite Delivery Manager (U.S.)
$110K - $170K *
Engage in delivering high-impact NetSuite implementations, leading projects from inception to conclusion while ensuring client success, quality assurance, and strategic alignment across diverse indust...
2 weeks ago
Director, VBR & Risk Adjustment
$113K - $197K *
Pioneer innovative approaches in healthcare network management, leading initiatives in provider relations, quality outcomes, and strategic growth. Collaborate with diverse teams to enhance operational...
Today
$72K - $116K *
Elevate client engagement by providing expert product solutions and consultative support. Collaborate with sales, marketing, and product teams to create tailored marketing strategies, optimizing innov...
Reposted 1 week ago
$100K - $120K *
Unlock your potential by driving new business in a lucrative territory. Engage deeply with channel partners and IT stakeholders, leveraging proven solutions for enterprise communications. Own the sale...
4 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.