Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$80K - $120K *

Join us to drive profitable growth by developing new business opportunities and optimizing distribution partnerships, ensuring excellent account management, and supporting our team with market insight...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$150K - $200K *

Shape transformative partnerships by leading innovative, AI-driven solutions that redefine collaboration and attainment of business goals across multiple organizations, including prominent global syst...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $180K *

Lead the charge in forging strategic partner relationships to drive revenue growth across the NAMER Region. Utilize your entrepreneurial spirit and sales expertise to identify, onboard, and enable div...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$290K - $436K *

Accelerate progress at a pivotal juncture in the accounting domain, defining and owning a modern, AI-infused platform for contractors across various financial maturity levels, while leading a talented...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $150K *

Shape the future of retail by leading a dynamic team to enhance customer experiences, drive sales, and develop talent across multiple districts while maintaining accountability and strong partnerships...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$95K - $178K *

Advance sales strategies by driving budget performance across key customers and ensuring effective distributor partnerships in the food industry. Collaborate cross-functionally to achieve growth and e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $110K *

Elevate your career by driving sales success in a dynamic region, fostering strong customer connections and leading initiatives that will shape business growth and client satisfaction. Join a team tha...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Accelerate progress at building customer relationships and boosting sales in the Mid Atlantic Region by identifying client needs and delivering effective solutions through innovative product offerings...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Unlock potential by driving sales and building strong relationships in the aftermarket label industry. Engage with clients, identify opportunities, and contribute to business growth while ensuring cus...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $150K *

Join a team that's driving digital transformation through data mastery. You will engage with key stakeholders and lead efforts to secure new business in a consultative environment, helping organizatio...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Champion the development of procurement strategies to streamline operations across new warehouse facilities. Drive end-to-end sourcing, vendor management, and cost optimization initiatives, ensuring t...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Transform sales operations by building a high-performance team and executing global strategies to drive growth in the Salesforce ecosystem. Actively engage in pipeline development while designing scal...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $135K *

Grow your career with a leading investment firm as you drive business growth by fostering client relationships and delivering insightful market education across California. Leverage your expertise in...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $140K *

Empower your career by driving aftersales success while partnering with dealership leaders to enhance customer satisfaction and revenue. Utilize data-driven insights to achieve performance goals and s...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $206K *

Join a team that's dedicated to driving high-quality outcomes in specialty casualty claims, overseeing complex issues and litigated matters while enhancing team performance and ensuring compliance acr...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $125K *

Drive business growth by securing new clients, conducting market research, and negotiating contracts while leading effective sales strategies to meet revenue targets...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Lead the charge in optimizing clinical appeals processes, ensuring compliance and high-quality outcomes. Manage a skilled team while collaborating with stakeholders to enhance operational effectivenes...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $250K *

Engage in a high-stakes leadership role overseeing a significant program, driving successful client outcomes through effective project management, cross-functional team leadership, and strategic custo...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$220K - $250K *

Engage as a key leader overseeing a major enterprise SaaS program, ensuring alignment across multi-workstream teams, and building strong relationships with strategic stakeholders for successful implem...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $167K *

Champion customer success by managing strategic accounts, fostering partnerships, and ensuring product adoption. Leverage data-driven insights to enhance satisfaction and business outcomes while addre...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Advance your career by leading strategic partnerships to drive growth in clinical research. Collaborate with executives, manage key accounts, and expand relationships while achieving sales targets in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$141K - $253K *

Optimize GTM data integrity and usability, driving impactful strategies and execution to enhance sales performance and operational efficiency through data governance across multiple platforms...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$65K - $98K *

Shape your career by driving channel strategy and partner performance, enhancing distributor capabilities, and achieving sales targets in the ultrasound market. Influence growth and execution with aut...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Optimize sales strategies and lead a team to drive revenue growth and market expansion in the paint and coatings industry. Collaborate cross-functionally to achieve key goals and sustain long-term bus...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Join a dynamic support team to enhance customer satisfaction by providing top-notch maintenance, troubleshooting, and training for the AutoStore system. Effectively communicate and resolve issues whil...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.