Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, People Business Partner
$160K - $200K *
Drive transformative people strategies that align with business priorities. Collaborate closely with senior leaders to enhance organizational capability, build culture, and navigate the intersection o...
Reposted 3 weeks ago
Director of Channels & Alliances
$150K - $180K *
Advance the growth of Scanner's partner ecosystem by defining strategy, building programs, and fostering strategic alliances. Drive revenue through effective channel development and collaboration acro...
2 weeks ago
District Manager - 12 months Contract
$90K - $110K *
Lead the charge in overseeing a dynamic team to ensure seamless patient access to drug therapy. Manage all program aspects, drive enrollment growth, and collaborate with stakeholders to enhance servic...
2 days ago
District Manager - 12 months Contract
$90K - $110K *
Advance patient access to drug therapy by leading a skilled remote team. Oversee program management, enhance team performance and ensure compliance while collaborating with key stakeholders and drivin...
2 days ago
Enterprise Core Customer Success Manager
$88K - $118K *
Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...
4 days ago
Enterprise Core Customer Success Manager
$98K - $127K *
Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...
1 week ago
$114K - $142K *
Join a dynamic team dedicated to fostering and managing complex relationships with government accounts to drive revenue growth and deliver tailored solutions, while mentoring colleagues and enhancing...
5 days ago
Executive Director, Product Marketing
$169K - $305K *
Transform the product marketing landscape by leading a high-performing team to drive acquisition, optimize strategies, and deliver measurable growth while effectively managing large budgets and collab...
2 weeks ago
$135K - $160K *
Join our dynamic team as you build and lead a new Account Management function, driving client retention and revenue growth through strategic oversight and hands-on management of client relationships a...
Reposted 6 days ago
Sr. Manager, Business Operations
$119K - $180K *
Shape operational excellence by owning the annual operating plan, leveraging data for informed decision-making, and collaborating with senior leaders to enhance performance and efficiency in a high-im...
1 week ago
Director, Business Development Manager - PMO
$150K - $180K *
Join our team as we expand our PMO services to new industries. Leverage your expertise in business development to drive growth and strengthen client relationships through strategic initiatives and mar...
2 weeks ago
Director, Business Development Manager - PMO
$110K - $130K *
Unlock new opportunities as you lead the expansion of our PMO services across diverse industries while nurturing client relationships and driving sustainable growth...
2 weeks ago
Director, Business Development Manager - PMO
$150K - $180K *
Elevate your career by leading business development initiatives for our PMO services across diverse industries. Drive growth strategies, enhance client relationships, and capitalize on new market oppo...
2 weeks ago
Director, Business Development Manager - PMO
$110K - $130K *
Drive business growth in PMO services by strategizing and expanding client portfolios. Leverage industry expertise to create winning proposals and foster relationships in high-tech and utility sectors...
2 weeks ago
Sr. Dir. Trade Client Relations - Remote
$164K - $279K *
Shape the future of healthcare by leading a dynamic Trade Client Relations team, driving innovative pharmacy strategies and cost-saving solutions while collaborating with key clients and internal stak...
1 week ago
$140K - $190K *
Engage and execute the enterprise narrative, ensuring consistent messaging and cross-functional collaboration while driving executive positioning and market insights into actionable strategies for the...
2 weeks ago
Regional Sales Director - Federal
$385K - $400K *
Transform regional sales performance by leading a high-impact team, driving strategic growth, and utilizing best practices to meet ambitious quotas within a dynamic environment. Foster relationships a...
3 weeks ago
Director, Single Family - Remote
$150K - $180K *
Join a team that's driving the growth and strategy of our National Single Family Direct sales segment. You'll lead initiatives, shape customer relationships, and collaborate across functions to delive...
1 week ago
$110K - $150K *
Lead high-impact customer engagements through strategic influence and execution. Manage pre-sales, implementation, and adoption while guiding complex decision-making. Elevate solution success across f...
2 weeks ago
Associate Director, Process & Analytical Development
$155K - $181K *
Transform analytical and process development by leading a high-performing team. Drive strategic initiatives that foster operational readiness and efficiency, ensuring alignment with business goals and...
2 weeks ago
$150K - $175K *
Take ownership of financial governance for merchandise inventory investment, building strategic insights and financial frameworks that drive profitability while collaborating with cross-functional tea...
1 week ago
$70K - $89K *
Advance your career by leading comprehensive administrative services for diverse client accounts, delivering exceptional service while collaborating across teams and proactively managing project timel...
1 week ago
$115K - $183K *
Shape operational excellence across the organization by leading strategic process improvements, leveraging technology, and enhancing the teammate experience through effective cross-functional collabor...
Reposted 1 week ago
$99K - $149K *
Drive the end-to-end go-to-market strategy for Workforce Engagement Management, influencing product decisions and executing campaigns to enhance market positioning, adoption, and revenue growth in B2B...
3 weeks ago
$125K - $150K *
Lead and inspire a talented sales team to drive growth through strategic initiatives, performance management, and collaborative cross-department efforts to enhance client satisfaction and boost revenu...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.