Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$90K - $110K *
Accelerate your career by driving growth through software sales. Leverage your expertise to influence strategies, mentor junior team members, and manage complex deals with mid-market and strategic acc...
3 days ago
Sr. Product Manager, Travel Commerce Admin Remote
$100K - $127K *
Drive the strategy and execution of internal admin product solutions, enabling scalable governance and configuration for a comprehensive commerce platform that supports client needs across various mar...
Reposted 4 days ago
Customer Account Manager, Senior (Remote)
$114K - $152K *
Join a team that's dedicated to enhancing customer value through strategic account management and executive relationships. Lead the Track & Trace commercialization journey for key accounts while drivi...
1 week ago
Account Executive, Commercial ( West)
$106K - $151K *
Grow your career with a dynamic team focused on delivering IoT solutions to small and medium businesses. Engage in end-to-end customer engagements, driving impactful sensor data insights while managin...
3 days ago
Director, Customer Success Operations
$55K - $172K *
Accelerate progress at customer retention and success operations by developing scalable processes, enhancing data-driven decision-making, and leading cross-functional initiatives that drive customer h...
2 weeks ago
Senior Director, Drug Product CMC
$153K - $290K *
Redefine drug product development as you lead partnerships with external vendors, driving innovative formulation strategies for clinical programs while ensuring timelines and quality standards are met...
5 days ago
$100K - $120K *
Drive sales success by leading branch performance, maximizing profitability, and developing strategic growth plans. Collaborate with teams to secure new opportunities and enhance customer relationship...
4 days ago
Senior Director, Sales - WinCo & West Coast
$174K - $200K *
Elevate your career by leading strategic initiatives and fostering long-term relationships with major national accounts to drive mutual growth. Utilize analytics and innovation to enhance execution an...
5 days ago
$80K - $95K *
Drive excellence in facility maintenance by overseeing personnel, managing projects, and ensuring compliance with regulations. Elevate team performance while maintaining high standards across location...
Reposted 1 week ago
$107K - $143K *
Optimize complex design scopes for data center projects, leading multidisciplinary teams to ensure compliant, resilient solutions while managing stakeholder relationships and quality standards through...
4 days ago
Sr. Dir. Clinical Acct Services - Remote
$143K - $243K *
Lead the charge in delivering outstanding clinical services for pharmacy benefit programs, driving operational excellence and compliance to enhance customer care and reduce costs through effective acc...
1 week ago
Human Resources Business Partner, Design
$90K - $130K *
Transform your HR skills by partnering with the Design team to enhance talent development, drive strategic workforce planning, and strengthen employee relations in a dynamic, remote environment focuse...
3 days ago
$95K - $115K *
Lead the charge in delivering complex automation projects, balancing customer relationships, financial management, and team leadership. Collaborate with diverse teams to ensure successful project exec...
3 weeks ago
Senior Director, Customer Care
$198K - $258K *
Lead the charge in transforming Customer Care strategy and operations, ensuring exceptional patient experiences while driving organizational growth and operational excellence through advanced technolo...
2 weeks ago
Director of RxA National Field Service
$150K - $180K *
Transform your career by leading national field service operations in the pharmacy automation sector. Drive excellence in service delivery, enhance customer experience, and develop a skilled team whil...
Yesterday
Director of Software Engineering - DESG
$150K - $180K *
Join as a Director of Software Engineering, leading modernization and strategic development across key product lines while fostering innovation in AI adoption and agile practices. Drive team performan...
3 weeks ago
Director, Product Management (New Business Experience)
$150K - $180K *
Lead the New Business Experience team, driving product strategy and execution from marketing handoff to policy bind. Collaborate with executives to create AI-native solutions and ensure exceptional cu...
1 month ago
$112K - $168K *
Unlock potential by driving post-sales customer success through training, technical support, and renewals. Collaborate cross-functionally to enhance customer outcomes and satisfaction while utilizing...
Reposted 2 weeks ago
Territory Sales Manager (Southeast USA)
$125K - $175K *
Grow your career by building dealer relationships and expanding market presence. This hands-on field sales role involves regular visits to bike shops, driving account openings, and ensuring brand visi...
3 weeks ago
$160K - $190K *
Optimize client engagement by driving growth and satisfaction across partnerships. Lead strategic initiatives, manage resources, and develop team capabilities to ensure success in a complex healthcare...
2 weeks ago
$110K - $130K *
Lead the charge in managing strategic fintech partnerships, ensuring compliance and operational excellence while driving program enhancements and overseeing day-to-day operations within regulatory fra...
2 weeks ago
Director, Transformation Management (Open to Remote, Continental U.S.)
$113K - $158K *
Lead the charge in transformation management, partnering with executives and teams to ensure successful adoption and measurable value across commercial initiatives, driving sustained organizational ch...
3 weeks ago
Associate Director, Customer Success - Life Sciences
$162K - $217K *
Join a dynamic team to drive customer success in biopharma, fostering robust relationships and leveraging AI tools for efficiency. Shape processes, mentor rising talent, and represent customer needs i...
6 days ago
Manager, Sourcing, Indirect, Americas
$100K - $125K *
Join our dynamic team to develop innovative sourcing strategies, lead supplier negotiations, and drive value creation within the Americas, contributing significantly to our growth and sustainability g...
3 weeks ago
Account Director, Client Growth (Automotive)
$110K - $130K *
Accelerate client success by driving account growth and strategic partnerships across a diverse portfolio while leading expert teams to exceed expectations and deliver innovative marketing solutions...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.