Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Security Delivery (Physical Security)
$150K - $185K *
Lead the transformation of post-sale security delivery, overseeing teams in implementations, support, and renewals. Take charge of P&L management and develop a customer success function to drive growt...
2 weeks ago
Corporate - Director of Workers Compensation and Safety
$130K - $160K *
Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...
1 week ago
$90K - $120K *
Join a team that's dedicated to delivering outstanding client service by managing and executing programs effectively. Leverage your expertise to drive client satisfaction and operational excellence ac...
2 days ago
Director, SaaS Sales ShipperGuide
$157K - $200K *
Innovate sales strategies and drive revenue growth as a dynamic leader. Guide, develop, and scale a high-performing SaaS sales team while achieving personal quotas. Focus on maximizing customer value...
1 week ago
Director, Enterprise Strategic Procurement
$142K - $177K *
Empower our enterprise transformation by leading strategic procurement efforts, aligning vendor strategies with corporate growth objectives, and serving as a trusted advisor to executive leadership in...
1 week ago
$65K - $122K *
Shape the future of vendor management by driving collaboration and improvement across supplier partnerships, ensuring quality service delivery and productive relationships through strategic insights a...
Yesterday
$177K - $319K *
Lead the charge in developing and executing effective technical marketing strategies across our infrastructure products, driving customer adoption and market presence through compelling narratives and...
3 weeks ago
$90K - $120K *
Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...
2 weeks ago
$160K - $200K *
Champion a product team by leading innovative AI-driven development. Inspire growth, accountability, and collaboration with cross-functional partners while enhancing client experiences and fostering a...
1 week ago
$118K - $178K *
Drive efficiency and excellence in billing operations, leading a dynamic team to enhance accuracy, accelerate cash flow, and ensure compliance. Collaborate with cross-functional teams to implement str...
1 week ago
Technical Director, Middle Market Industry Segment - Commercial
$138K - $243K *
Transform complex risk evaluation processes by providing expert underwriting guidance for multinational accounts, fostering collaboration across teams to enhance profitability and consistency in risk...
1 week ago
$120K - $150K *
Lead and develop sales strategies to capture new opportunities within national service providers, driving profitability and market share growth through effective sales planning and relationship manage...
1 week ago
$64K - $110K *
Shape the future of client relationships by delivering outstanding service and support to agency partners across the country while managing multiple accounts remotely and driving company growth initia...
2 weeks ago
$99K - $166K *
Join a team that's reshaping construction tech marketing! Collaborate across departments to drive product adoption and revenue growth through innovative market insights and go-to-market strategies...
2 weeks ago
Regional Business Director - West
$130K - $180K *
Empower regional growth by leading business strategy, enhancing customer engagement, and fostering high-performing teams. Drive tactical execution and ensure alignment with national priorities to achi...
4 days ago
Director, Customer Success Management- Remote
$143K - $206K *
Unlock potential by leading a dynamic Customer Success team focused on driving value and growth for strategic enterprise clients. Foster partnerships and ensure high-quality engagement to enhance cust...
1 week ago
$120K - $150K *
Lead the charge in redefining client support excellence as you manage a dynamic team, drive innovation with AI solutions, and enhance customer experiences in a fast-paced SaaS environment focused on c...
2 weeks ago
$100K - $110K *
Unlock growth potential by forging strong relationships with key accounts, driving demand generation, and executing strategies for profitability. Partner closely with Channel Partners to maximize cust...
4 days ago
Vice President, East Coast Operations
$150K - $200K *
Drive operations excellence by leading multiple communities, enhancing financial performance, and mentoring teams. Implement strategies for revenue growth and operational efficiency while ensuring com...
1 month ago
$154K - $215K *
Engage key healthcare payers by driving sales of BPaaS and EPaaS solutions. Leverage industry knowledge to strategize and execute account growth plans, focusing on achieving revenue goals while managi...
2 weeks ago
$90K - $130K *
Advance your career by collaborating with clients to deliver innovative IAM solutions, driving strategy, and optimizing engagement for success in Privilege Access Management through dynamic presentati...
Yesterday
Customer Success Manager, Data Center
$80K - $120K *
Join us to drive outstanding customer experiences and build strategic relationships. As a key interface, you'll manage customer success initiatives, ensuring service quality and overseeing project imp...
1 week ago
Senior Legal Counsel, Commercial
$185K - $250K *
Unlock potential by leading complex commercial negotiations and providing strategic legal counsel in a fast-paced tech environment. Collaborate cross-functionally to drive practical solutions, assess...
Reposted 1 week ago
$90K - $130K *
Shape the future of DTC ecommerce by driving growth through strategy and innovation across Shopify and TikTok Shop, aiming for $20M+ in annual revenue while leading a dynamic team focused on results a...
Reposted yesterday
$144K - $170K *
Lead the charge in optimizing real estate transactions by managing client relationships, overseeing negotiations, and ensuring strategic goals are met while providing exceptional service and guidance...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.