Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$150K - $180K *
Innovate with us to drive strategic product marketing initiatives that enhance capital equipment and consumable sales. Lead go-to-market strategies and foster market adoption, ensuring alignment with...
4 days ago
Director, Global Technical Services
$112K - $236K *
Accelerate progress at our global tech services by leading contract manufacturing initiatives for our respiratory product line, ensuring quality, efficiency, and innovation through collaboration acros...
1 week ago
Senior Manager, CGT Program Management
$110K - $130K *
Take ownership of project management activities, ensuring alignment across teams, and effective execution of deliverables while fostering communication and addressing challenges strategically...
2 weeks ago
Senior Manager, Customer Success
$150K - $180K *
Elevate customer success by leading a dynamic team focused on retention, expansion, and providing exceptional experiences for Mid-Market and Enterprise clients. Optimize performance through data insig...
3 weeks ago
Sr Commercial Insurance Producer
$80K - $95K *
Grow your career by driving sales growth and client retention through strategic relationship management and expert analysis in a dynamic insurance environment...
3 weeks ago
Sr Commercial Insurance Producer
$80K - $95K *
Support our sales team by managing client relationships and driving new business growth through effective strategies, expert communication, and collaborative analysis to ensure high renewal rates and...
3 weeks ago
Sr Commercial Insurance Producer
$80K - $95K *
Join a dynamic team to drive sales growth through strategic outreach and expert relationship management. Utilize cutting-edge tools to maximize client retention, achieve sales quotas, and ensure long...
3 weeks ago
Sr Commercial Insurance Producer
$80K - $95K *
Take ownership of a dynamic sales portfolio, utilizing advanced tools to drive growth through both new business development and retention strategies, enhancing client satisfaction and fostering succes...
3 weeks ago
Sr Commercial Insurance Producer
$80K - $95K *
Shape the future of insurance sales by driving growth and nurturing client relationships through expert account management and strategic outreach initiatives. Join us in achieving sales excellence and...
3 weeks ago
Account Director - Promotional Medical Education
$110K - $130K *
Innovate client relations and drive business growth by managing an account team, developing strategies, and ensuring project success through effective communication and leadership...
1 week ago
$242K - $282K *
Lead the oversight of contractual matters across departments, serving as a trusted advisor to internal stakeholders from pre-clinical to commercial readiness. This role emphasizes collaboration and ex...
1 week ago
$135K - $170K *
Lead and execute growth strategies within the Payer vertical by building relationships with health plan executives, managing complex sales cycles, and driving revenue through tailored digital health s...
3 weeks ago
Manager, Customer Retention Solutions
$100K *
Develop and oversee a high-performing sales renewal team, drive growth, ensure customer satisfaction, and foster an inclusive culture by coaching staff and collaborating with management in a fast-pace...
3 weeks ago
$141K - $165K *
Drive eCommerce sales by leading strategic initiatives and optimizing digital engagement across key retail platforms to enhance growth and connect with consumers effectively...
5 days ago
Pricing Strategy Director, AI Ecosystem Partners
$157K - $175K *
Partner with us to shape bold commercial strategies that elevate complex deal execution and drive growth across strategic accounts, fostering cross-functional collaboration and customer-centric soluti...
Reposted 1 week ago
Director, Product Management - Secret Server/Vault
$150K - $180K *
Lead product strategy for cloud-native vault solutions, driving effective secrets management and session control. Collaborate with cross-functional teams to enhance security offerings while ensuring h...
3 weeks ago
Director, Creative Strategy, Hers
$125K - $150K *
Transform the creative landscape by leading strategy that drives measurable growth. You’ll leverage customer insights and data to develop high-performing campaigns across multiple channels, elevating...
2 weeks ago
$100K - $120K *
Seeking a driven leader to elevate regional sales performance through strategic collaboration, team development, and innovative growth initiatives. Maximize revenue and implement best practices while...
5 days ago
Director of Commercial Accounting
$151K - $196K *
Join a team that's driving strategic inventory leadership and financial governance. Leverage your expertise in accounting to optimize margins and enhance operational efficiency across our omnichannel...
Reposted 2 weeks ago
Senior Director of Cloud Security
$141K - $283K *
Grow your career with a role leading cloud security strategy across multi-cloud environments. As a key decision-maker, you will enhance enterprise security frameworks while driving innovation, complia...
2 weeks ago
Specialized Freight Sales Director
$110K - $130K *
Inspire growth by acquiring new business, building executive relationships, and crafting tailor-made transportation solutions. Engage deeply with clients throughout their journey and drive exceptional...
Reposted 5 days ago
Program Director, Professional Services
$150K - $170K *
Lead a dedicated team to drive client success across diverse delivery modes, ensuring effective governance and coordination. Drive business development within a portfolio, nurturing critical client re...
4 days ago
Senior Director, Global Support
$160K - $200K *
Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...
1 week ago
Operations Director (Remote - US Base)
$125K - $150K *
Advance educational technology operations by leading BPO programs, managing teams, and driving strategic alignment for organizational growth and compliance across various geographies...
2 weeks ago
Manager of Corporate Application Support Services
$87K - $109K *
Join a team that's dedicated to enhancing IT operations through leadership and innovative project management. Lead a high-performing group, optimize corporate applications, and drive efficiency and qu...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.