Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
DIRECTOR, REGIONAL SALES - CHICAGO, REMOTE
$115K - $125K *
Drive new revenue growth by leading strategic sales initiatives in facilities management across the U.S. Leverage your expertise to build relationships, exceed sales quotas, and contribute to a high-p...
Reposted 3 weeks ago
$162K - $192K *
Empower strategic relationships with wholesalers to drive commercial success. Take ownership of annual business plans while leading a high-performance team to deliver impactful results and navigate in...
2 weeks ago
Director, Technical Business Operations
$118K - $168K *
Drive operational governance and strategic execution in Retirement & Wealth. Collaborate with leaders across risk, compliance, and technology to strengthen accountability, enhance operational effectiv...
2 days ago
Director, Product Management - Client Experience
$175K - $195K *
Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...
Reposted yesterday
Regional Mechanical Operations Director
$200K - $250K *
Join a team dedicated to enhancing operational performance across multiple mechanical construction companies. Collaborate with leadership to drive execution discipline, optimize processes, and ensure...
1 week ago
Senior Manager, Industrial Engineering
$110K - $130K *
Advance your career by leading industrial engineering initiatives that enhance facility design, optimize operational efficiency, and implement cost-saving measures while developing and mentoring a hig...
1 week ago
Director, Process & Analytical Development
$196K - $232K *
Lead and drive strategic initiatives as Director of Process & Analytical Development, ensuring operational excellence and compliance in a rapidly evolving environment. Focus on team development, colla...
2 weeks ago
$110K - $130K *
Transform account strategy execution by driving growth, improving relationships, and aligning cross-functional teams with customer objectives to ensure long-term partnership success and profitability...
Today
$232K - $260K *
Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...
1 week ago
US -Manager, Customer Support (Senior Care)
$90K - $105K *
Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...
4 weeks ago
$100K - $120K *
Contribute to our sales success by developing leads, managing client relationships, and driving revenue through effective strategies and presentations. Leverage your industry experience to exceed sale...
1 week ago
Director, Design Client Experience
$177K - $240K *
Advance strategic vision and execution by leading a talented design team. Drive value creation and innovative practices while mentoring managers and enhancing client experiences across the organizatio...
1 week ago
Director of Customer Success Operations
$150K - $200K *
Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...
3 weeks ago
$160K - $200K *
Join a dynamic team to drive revenue in the legal sector by fostering relationships with major accounts and guiding clients to success with tailored solutions. Leverage your expertise in enterprise so...
2 weeks ago
$120K - $140K *
Manage operational excellence in delivering customer-facing technology, oversee incident resolution and production support, collaborate with internal and offshore teams, and ensure compliance with reg...
1 week ago
Regional Field Operations Director - West
$110K - $130K *
Lead the regional operations by managing installation, service, and project management. Foster team development and ensure exceptional customer satisfaction while optimizing efficiency and profitabili...
2 weeks ago
Manager, Product Lifecycles - Health Plan
$95K - $158K *
Drive strategic product development initiatives, fostering team leadership and collaboration to enhance product offerings and exceed growth targets while improving customer experience and ensuring ali...
Reposted 1 week ago
$100K - $110K *
Unlock potential by driving new business development within the US market. Engage, consult, and close high-value deals in the immigration and workforce mobility sectors while collaborating cross-funct...
3 weeks ago
$160K - $200K *
Drive enterprise sales growth by leading a regional team of managers, developing strategies, building executive relationships, and executing pipeline initiatives to achieve remarkable revenue targets...
6 days ago
$200K - $250K *
Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...
2 weeks ago
Regional Sales Director - Commercial
$136K - $228K *
Empower our commercial sales strategy by leading a dynamic team, developing customer growth initiatives, and driving profitability. Collaborate with key stakeholders to achieve ambitious sales objecti...
Reposted 3 weeks ago
$70K - $150K *
Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...
1 week ago
Director, CX Data and Service Analytics
$137K - $182K *
Drive analytics strategy and scalable solutions for Service performance management. Partner with leadership to define metrics, oversee analytics team, and enhance member experience through actionable...
2 weeks ago
VP, Client Supply Chain Solutions
$170K - $285K *
Advance client partnerships by leading strategic account growth and developing tailored supply chain solutions. Collaborate with cross-functional teams to drive operational improvements and enhance cl...
3 weeks ago
Manager, Cell and Gene Therapy Site Support
$95K - $115K *
Drive excellence in site support for complex CGT operational workflows, ensuring seamless communication and issue resolution across diverse stakeholders to enhance overall service quality and customer...
5 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.