Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$260K - $468K *
Transform advisor relationships as you drive sales in your region, collaborating with internal teams to promote investment solutions. Leverage your expertise to influence, educate, and expand our outr...
Reposted today
$260K - $468K *
Empower financial advisors by driving sales of investment solutions. Build and nurture relationships, leveraging insights and collaborative strategies to maximize results within your territory, while...
3 weeks ago
$120K - $180K *
Lead global strategic sales initiatives by managing complex sales cycles, nurturing C-Suite relationships, and delivering profitable revenue growth for a leading tax compliance platform across diverse...
Reposted 1 week ago
Executive Director, Site Payment Services
$150K - $200K *
Lead the charge in driving global pricing strategies and commercial excellence as you influence deal strategies and guide complex decisions in a fast-paced, collaborative environment, shaping the futu...
3 weeks ago
Director - MGA & Program Claims
$150K - $175K *
Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...
2 weeks ago
Director, Technical Operations
$189K - $246K *
Lead the charge in technical oversight of small molecule API development and manufacturing to drive successful product milestones and support lifecycle management. Collaborate cross-functionally to en...
1 week ago
Director, Commercial Strategy & Pricing
$171K - $342K *
Empower your career by leading strategic initiatives in Enterprise Accounts, driving pricing alignment, and fostering collaboration across Cardiovascular Business Units for sustained growth and compet...
Reposted 1 week ago
$120K - $180K *
Reimagine the event production landscape by leading a creative, integrated team that delivers high-quality virtual, live, and digital experiences across multiple platforms while ensuring brand consist...
1 week ago
Senior Director, Enterprise PMO
$203K - $325K *
Lead the charge in transforming enterprise PMO initiatives by aligning strategic objectives with execution. Drive over 10 global programs, cultivating collaboration across functions to achieve operati...
1 week ago
$120K - $150K *
Oversee and execute comprehensive marketing strategies to drive brand growth, lead demand generation initiatives, and manage cross-channel performance. Collaborate with Sales to enhance pipeline succe...
Reposted yesterday
$100K - $150K *
Drive our marketing strategy and team to create impact in B2B. Own brand, demand gen, content, and digital initiatives, working closely with Sales to ensure measurable success across programs and KPIs...
Reposted yesterday
Director, HIS Government and Regulatory Affairs
$211K - $290K *
Optimize health initiatives and regulations while leading state engagement to enhance payment models and improve patient outcomes. Drive growth through strong advocacy with government officials and ag...
3 days ago
Director, Field Operations & Service Delivery
$160K - $190K *
Transform operations by leading a growing technical services organization, ensuring cohesive execution and strategic alignment across functions while building scalable processes and enhancing team per...
2 weeks ago
Senior Manager, Client Service
$75K - $95K *
Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...
1 week ago
Regional Executive Director Central Region
$128K - $170K *
Lead the charge in driving sales growth and managing a dynamic sales team. Utilize your strategic vision to develop effective market penetration strategies, enhance customer relationships, and foster...
1 week ago
System Director, Strategic Sourcing (Purchased Services)
$130K - $180K *
Lead the charge in optimizing system-wide spend management through strategic sourcing, enhancing financial and operational outcomes while guiding a high-performing team and collaborating across depart...
2 weeks ago
Senior Director Outbound Product Management
$203K - $325K *
Shape the future of SaaS by leading global commercialization strategies. Drive market execution, collaborate across teams, and empower talent to optimize revenue growth while maintaining relationships...
1 week ago
Director, Performance Integrity Office
$170K - $184K *
Drive operational excellence by leading a global team that harmonizes onshore and offshore resources. Foster cross-cultural collaboration, enhance performance standards, and ensure accountability acro...
5 days ago
$90K - $120K *
Shape the future of air medical transport by overseeing operations, ensuring safety, managing budgets, and leading a dedicated team to deliver high-quality patient care while driving strategic growth...
Reposted yesterday
Senior Director, GDO Operational Business Management
$192K - $261K *
Partner with us to drive operational efficiency and ensure strategic financial oversight in drug development. Lead a global team, align budgets with organizational goals, and transform data into actio...
2 weeks ago
$110K - $140K *
Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...
Reposted 1 week ago
$120K - $135K *
Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...
2 weeks ago
Senior Director, Rapid Deployment Services (Data Center Operations)
$120K - $150K *
Join a team that's shaping the future of rapid deployment services, driving strategic leadership and operational excellence for complex data center projects, while enhancing client relationships and b...
Reposted 2 weeks ago
$110K - $140K *
Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...
4 days ago
$100K - $130K *
Contribute to successful project outcomes by managing restoration tasks, coordinating teams, ensuring compliance with procedures, and maintaining strong customer relationships across varied jobs in th...
Reposted 6 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.