Director, Customer Service Jobs in Reading, PA

Unlock potential by leading strategic shared services initiatives, enhancing operational efficiency, and fostering cross-functional collaboration. Drive measurable improvements in service quality and...

Join a dynamic team as you oversee regional operations, ensuring seamless service delivery and operational excellence across facilities while driving strategic initiatives and fostering high-performan...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Join a team that's redefining digital ad sales strategies with an emphasis on programmatic solutions. Drive revenue growth through executive client relationships and lead a talented sales team to exce...

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Lead the charge in transforming client delivery with innovative project execution across multiple financial technology products, ensuring high-quality outcomes and exceptional client relationships whi...

Unlock potential by leading seamless Carrier Services with third-party logistics. Drive operational excellence, manage claims, and enhance customer experiences through innovative solutions and strong...

Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...

Support the regulatory strategy for promotional communications, ensuring compliance with FDA regulations while collaborating with cross-functional teams to maintain scientific integrity and protect bu...

Engage in dynamic labor relations management, driving negotiations and strategic guidance across North America, while ensuring effective collaboration and advice for corporate and field operations sta...

Lead strategic operations in supply chain management and logistics overseeing production planning, inventory management, and team development while ensuring compliance with cGMP standards and fosterin...

Lead the charge in enhancing service delivery operations, driving seamless new business onboarding and client transitions. Collaborate with multifunctional teams to uphold quality standards and foster...

Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...

Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

Transform the future of senior living by leading dynamic sales initiatives, engaging with the community, and guiding families in selecting care options for their loved ones, ensuring occupancy targets...

Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...

Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...

Take ownership of strategic initiatives to drive growth within key partnerships. Lead and develop a team of Senior Managers, aligning goals across functions while engaging directly with top clients to...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Elevate operational excellence by driving transformative improvements across Customer Service and Order-to-Cash processes. Collaborate with cross-functional teams to automate and optimize systems, enh...

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...

Drive workforce management strategy, optimizing operations across multiple sites. Collaborate with leadership to enhance performance, provide strategic insights, and ensure effective staffing solution...

Advance your career by building a global partner strategy to enhance partnerships across diverse business units. Drive new partner acquisition and improve existing relationships to achieve significant...