Director, Customer Service Jobs in Reading, PA

Transform client relationships by managing high-value consulting projects, driving service line growth, and ensuring client satisfaction. Leverage 10+ years of experience to deliver exceptional adviso...

Transform operations as you oversee the Housekeeping Department, ensuring excellence in service delivery, workforce coordination, and compliance with health standards for optimal facility maintenance...

Unlock potential by overseeing and enhancing housekeeping operations, ensuring exceptional service delivery, and fostering a collaborative team environment to meet facility standards and requirements...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...

Accelerate progress at the forefront of group disability management with expert project management and consulting on diverse Absence, Disability, and Life Insurance projects. Collaborate with cross-fu...

Champion client success through strategic engagement and revenue cycle improvements, driving performance, satisfaction, and growth for enterprise partners while leading operational excellence across h...

Lead the charge in developing and executing category strategies to enhance supplier performance and project delivery outcomes within capital projects. Collaborate with stakeholders to align procuremen...

Drive the operation and governance of enterprise directory and identity services, ensuring reliability and security across platforms. Manage a team of identity engineers while taking a hands-on approa...

Transform client engagement by driving enterprise growth initiatives, identifying key accounts, and building strategic relationships. This dynamic role demands a savvy sales professional, adept at nav...

Deliver strategic enterprise sales initiatives by driving new business, nurturing key client relationships, and leveraging technical resources to capture major accounts across North America and expand...

Drive global procurement initiatives to enhance supplier value, ensuring alignment with business goals across categories. Lead teams with accountability for supplier management and cost-effectiveness...

Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...

Take ownership of new business bookings and strategic account expansion in the FSAAS domain, engaging senior executives and driving growth through complex, consultative sales cycles with a focus on da...

Pioneer impactful portfolio strategies by leading technical product management efforts. Align priorities with enterprise goals, foster innovation, and optimize investments, while navigating complex ch...

Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...

Oversee and enhance Workers' Compensation TPA operations by collaborating with internal and external stakeholders to drive process improvements, financial leadership, and organizational success while...

Deliver measurable outcomes by translating customer needs into scalable data solutions and optimized business processes. Lead cross-functional teams to drive data strategy execution while enhancing au...

Champion the finance function by delivering accurate, actionable numbers and guidance. Drive compliance and reporting while leading a lean team to elevate operational performance across multiple entit...

Drive operational excellence and team performance in a fast-paced service center. Oversee comprehensive logistics operations, enhance customer experience, and foster a collaborative culture while mana...

Join us to lead business development efforts in the US Wealth market, driving strategic initiatives, expanding client relationships, and closing complex investment opportunities while collaborating wi...

Manage financial operations for a large-scale, multi-source IT services program. Collaborate with enterprise partners and ensure accurate financial reporting, chargebacks, and support for invoicing. E...

Pioneer global Orexin development programs by driving project management efforts. Partner with the Global Team Leader to oversee cross-functional teams, manage critical activities, and ensure project...

Transform customer engagement strategies by developing data-driven product roadmaps that enhance personalization and drive enterprise-wide alignment, leveraging your expertise to improve customer expe...

Take ownership of translating product visions into actionable requirements. Collaborate across teams to refine priorities and ensure successful launch of software solutions while maintaining a strong...