Director, Customer Service Jobs in Reading, PA

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Contribute to our sales success by developing leads, managing client relationships, and driving revenue through effective strategies and presentations. Leverage your industry experience to exceed sale...

Shape the future of public service by leading a pivotal application modernization initiative, driving collaboration between business stakeholders and technical teams to enhance utility complaint resol...

Manage operational excellence in delivering customer-facing technology, oversee incident resolution and production support, collaborate with internal and offshore teams, and ensure compliance with reg...

Lead the regional operations by managing installation, service, and project management. Foster team development and ensure exceptional customer satisfaction while optimizing efficiency and profitabili...

Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...

Reimagine global logistics operations by developing strategies that enhance fulfillment, distribution, and customer satisfaction while leading a team to drive efficiency and continuous improvement acr...

Unlock potential by driving new business development within the US market. Engage, consult, and close high-value deals in the immigration and workforce mobility sectors while collaborating cross-funct...

Drive enterprise sales growth by leading a regional team of managers, developing strategies, building executive relationships, and executing pipeline initiatives to achieve remarkable revenue targets...

Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...

Drive analytics strategy and scalable solutions for Service performance management. Partner with leadership to define metrics, oversee analytics team, and enhance member experience through actionable...

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

Drive excellence in site support for complex CGT operational workflows, ensuring seamless communication and issue resolution across diverse stakeholders to enhance overall service quality and customer...

Manage procurement for contract manufacturers across multiple business units to drive operational excellence. Collaborate with teams to create supply strategies that enhance competitiveness and ensure...

Drive innovative solutions as you lead the delivery of Google Workspace client projects, managing resources and expectations to ensure successful outcomes. Collaborate with cross-functional teams and...

Transform category management initiatives into strategic growth drivers across acquisition, retention, and new treatment launches, leveraging cross-functional partnerships to maximize P&L effectivenes...

Empower your career by managing complex product launches and improvements. Collaborate with cross-functional teams to ensure project success, while serving as the primary customer liaison for effectiv...

Manage diverse technology projects end-to-end, collaborating with Technical Leads to ensure successful client outcomes and adapting methodologies to fit each unique engagement's needs...

Drive district market strategy by leading a team to achieve sales and profit goals. Monitor performance to adjust plans, foster relationships, and create a positive work culture, while managing financ...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Elevate critical cybersecurity and compliance initiatives by coordinating cross-functional teams to ensure timely delivery and accountability. Drive operational excellence while managing resources and...

Advance sales growth and market share of refuse collection vehicles by managing distributors and direct sales personnel effectively, driving profitable strategies while ensuring operational excellence...

Join a transformative team to enhance insurance operations, driving excellence and compliance through strategic initiatives, cross-functional collaboration, and process improvement while mentoring a d...