Director, Customer Service Jobs in New York, NY

Unlock potential by leading the IT Service Excellence initiative, transforming service management processes through automation and AI integration. Drive governance, define operating models, and ensure...

Transform service management excellence by redefining IT operations. Engage at executive levels to drive automation and AI integration while ensuring robust governance. Lead a high-performing team to...

Shape the future of healthcare solutions by driving product definitions, collaborating with cross-functional teams, and enhancing pharmacy operations. Leverage deep domain knowledge to translate busin...

Shape the future of healthcare supply chains by owning product lifecycle, engaging cross-functional teams, and driving impactful market strategies. Your expertise will directly influence how organizat...

Join a team that's dedicated to enhancing property value through strategic management and exceptional client relations. Oversee operations, budgets, and projects while fostering strong partnerships wi...

Unlock potential by driving product enhancements and aligning strategies with customer needs. Collaborate with technical teams to evaluate new ideas, ensure timely resolutions, and foster growth in ou...

Lead the charge in crafting strategic deal structures and negotiations to optimize client engagements and ensure alignment of sales strategies with organizational goals. Drive successful outcomes in c...

Lead crucial global regulatory strategy in ophthalmology programs while managing a high-performing team. Ensure compliance, drive efficiency, and represent the organization across health authorities t...

Unlock potential by leading the global Sales Engineering team to drive enterprise growth. Shape strategies, manage operations, and turn data into clear business value for C-suite clients while fosteri...

Drive customer engagement and growth as a results-oriented Account Manager, collaborating with key stakeholders to deliver tailored automation solutions and exceed profitability goals while ensuring l...

Shape operational excellence in flagship transformation by leading complex projects, managing stakeholder relationships, and ensuring seamless execution of renovations while minimizing impact on busin...

Drive the integrity and compliance of financial reporting in a high-impact leadership role, overseeing accurate financial statement preparation and ensuring adherence to US GAAP for a dynamic, omnicha...

Transform portfolio marketing into a customer-first growth engine. Drive strategy, enhancing customer lifecycle and engagement. Leverage analytics to optimize outcomes and foster innovation while ensu...

Empower client access by leveraging your expertise in reimbursement processes, educating provider offices, and coordinating strategic territory plans. Collaborate with stakeholders to resolve patient...

Optimize go-to-market strategies for B2B SaaS products, driving competitive positioning, messaging, and adoption. Collaborate with cross-functional teams to translate technology into customer value an...

Join a team that's driving operational excellence in inventory management and depot repair services across North America. This leadership role empowers you to optimize strategies, enhance customer sat...

Transform operations by unifying ad tech teams, enhancing collaboration, and optimizing client service from contract through delivery. Drive efficiency, KPIs, and growth in a role that bridges sales a...

Transform customer service by defining and executing the B2B portal strategy. Drive self-service adoption and streamline operations through innovative, AI-enabled solutions to enhance user experience...

Drive innovative digital service experiences by leading B2B portal strategy, translating customer pain points into scalable solutions. Collaborate across teams to enhance self-service pathways and aut...

Drive legal strategy by managing litigation, regulatory inquiries, and privacy frameworks. Collaborate closely with cross-functional teams while leveraging AI to enhance efficiency. Own projects with...

Empower a global workforce by designing a scalable People Operations system that enhances employee experience through automation, connected workflows, and insightful data analytics, facilitating strat...

Tackle full-cycle recruitment for G&A teams, partnering with managers to attract talent and enhance recruiting strategies during rapid growth while ensuring a seamless candidate experience...

Manage global payroll operations across 18 countries, ensuring accurate, compliant processing while enhancing employee experience. Collaborate cross-functionally to drive payroll strategy, automation...

Lead and execute key global growth initiatives by managing complex, cross-functional projects. Drive strategic alignment, deliver results on time and budget, and foster project management excellence a...

Champion a culture of safety by leading initiatives, implementing policies, and ensuring compliance across operations. Collaborate with diverse teams to enhance safety standards and foster continuous...