Director, Customer Service Jobs in New York, NY

Accelerate your career by leading PR strategy and storytelling initiatives that amplify brand awareness. This pivotal role requires expertise in media relations and crisis management, leveraging relat...

Pioneer the Partner Success framework, establishing global strategies and governance to enhance partner capabilities, drive performance improvements, and ensure delivery excellence across a diverse ec...

Tackle transformative growth as you lead a seasoned team in revamping our revenue operations strategy. Drive AI-first methodologies, enhance analytics, and collaborate with executive leadership to opt...

Elevate revenue operations by leading a skilled team, driving AI integration, and optimizing go-to-market strategies for strategic growth and sustained performance in a fast-paced environment...

Optimize waste collection operations by overseeing dispatch activities and ensuring efficiency across multiple sites. Manage communication between drivers and supervisors while focusing on safety and...

Champion innovative financial solutions and elevate client engagement strategies. Lead cross-functional teams to transform wealth management through digital platforms, driving impactful change in a dy...

Manage and oversee program operations, ensuring quality clinical services and staff support. Direct personnel management, fiscal accountability, and community relations to meet the regulatory and trea...

Lead the management of multi-tenant commercial properties, ensuring efficient operations and exceptional tenant satisfaction. Drive financial performance, maintain strong vendor relationships, and enh...

Shape transformative operational strategies by leading process standardization and performance optimization, ensuring impactful service delivery through cross-functional collaboration and innovative s...

Elevate customer insights by leading Voice of Customer programs that drive strategic decisions. Through qualitative and quantitative research, translate data into actionable recommendations, enhancing...

Elevate the impact of CRM and marketing automation through strategic platform management. Lead cross-functional collaboration to optimize user engagement and ensure compliance while driving continuous...

Accelerate growth by leading a dynamic sales team, driving customer acquisition, and enhancing strategies in eCommerce tax compliance to maximize value for clients and expand market share...

Pioneer a global reliability program by leading initiatives across 40+ manufacturing and 60 distribution sites, enhancing asset management, and delivering training to boost organizational capability i...

Advance healthcare performance by leading advisory consulting engagements, managing resources, and nurturing client relationships. Oversee deliverables and lead a team to enhance service quality and d...

Transform sales leadership in healthcare by driving strategic performance, overseeing client managers, and enhancing go-to-market execution within a collaborative and innovative team culture focused o...

Unlock creative potential by leading brand strategy initiatives that drive unique customer engagement and enhance brand experiences. Collaborate with teams to deliver impactful marketing solutions acr...

Transform the iconic 59th Street flagship with multidisciplinary leadership and project management. Drive the execution of a multi-year transformation roadmap across various workstreams, collaborating...

Transform brand strategy and communications as a key leader in a dynamic, remote role, focusing on cultural relevance and impactful storytelling to engage creators and audiences alike in meaningful co...

Grow your career by leveraging your expertise in omnichannel engagement to enhance member experiences through data-driven insights, product management, and innovative solutions that align with operati...

Drive field operations excellence by overseeing staff and ensuring project success. Collaborate in strategic growth initiatives, manage budgets, and lead teams to deliver high-quality results while ma...

Transform your career by leading a dynamic fragrance team, delivering exceptional customer experiences, and driving store performance in a vibrant retail environment focused on luxury and personal con...

Partner with us to provide strategic legal guidance on complex transactions, contracts, and partnerships. Collaborate with diverse teams globally to support the execution of business initiatives while...

Advance our sales strategy and leadership across diverse channels, enhancing overall performance through team development, channel expansion, and strategic partnership initiatives to drive revenue gro...

Elevate project outcomes as you lead global deliverable management for a complex multi-country initiative, ensuring compliance and operational success across teams and milestones while fostering colla...

Shape the associate experience by leading strategic people initiatives and transformation in Associate Relations. Collaborate with executives to enhance organizational effectiveness, drive culture, an...