Director, Customer Service Jobs in New York, NY

Transform incentive compensation operations by leading a global team to ensure accurate payouts, drive process improvements, and enhance seller experiences while collaborating across multiple function...

Grow senior client relationships by delivering strategic insights and guiding high-value accounts to achieve measurable outcomes. Lead cross-functional teams, foster innovation, and drive business imp...

Champion customer quality excellence by leading escalations and driving systemic improvements. Collaborate across teams to enhance product reliability and customer trust, ensuring swift resolution of...

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

Shape the future of healthcare real estate by leading a dynamic transaction management team. Oversee negotiations, staff development, and strategic planning to drive client success and enhance operati...

Join the charge in shaping technical solutions by transforming stakeholder needs into actionable requirements, fostering collaboration within teams, and ensuring project success throughout the product...

Lead the charge in shaping and evolving a global web ecosystem, overseeing strategy, operations, and governance to deliver high-performing digital experiences that drive engagement and business growth...

Transform the future of healthcare sourcing by leading strategic initiatives, managing a dedicated team, and driving cost-saving projects across Facilities categories to ensure high-quality service de...

Drive the future of food access and benefits by leading product strategy and execution. Own the roadmap for innovative services that enhance member experiences and streamline operations across diverse...

Elevate customer success by managing strategic enterprise accounts, driving value realization, and leading a growing team. Foster relationships across all levels, ensuring seamless renewals and expans...

Play a key role in driving customer success for enterprise accounts, ensuring seamless renewals and expansions. Lead a team while managing strategic relationships, navigating compliance, and leveragin...

Join a team that's at the forefront of crisis management, guiding clients through complex issues while developing innovative strategies and mentoring emerging talent. Your expertise will shape impactf...

Engage with clients to drive impactful analytics solutions, lead audience strategies, and mentor teams. Shape the future of marketing through innovative data insights and strategic consulting, ensurin...

Transform client relationships and drive portfolio growth by leading strategic initiatives, ensuring financial performance, and fostering high-performing teams across multiple client businesses...

Build strong client relationships and drive revenue growth by providing strategic insights and tailored solutions. Collaborate with internal teams to enhance client experience and ensure profitability...

Pioneer global Orexin development programs by driving project management efforts. Partner with the Global Team Leader to oversee cross-functional teams, manage critical activities, and ensure project...

Engage in a pivotal leadership role, focusing on customer satisfaction, team development, and operational excellence while driving growth and retention for key accounts across multiple markets...

Build and lead a high-performing SDR team, designing playbooks and optimizing pipeline strategies to drive revenue growth in a fast-paced AI software environment. Collaborate with sales and marketing...

Champion innovative media strategies and lead a dynamic team to execute impactful campaigns, aligning client goals with effective planning and performance analysis while fostering strong client relati...

Elevate your career by leading media strategy and planning for diverse clients. Drive cross-functional collaboration, manage multiple accounts, and mentor a talented team while ensuring alignment with...

Lead the development of sales strategy and operations, driving pricing, deal structuring, and analytics to enhance revenue growth. Collaborate across teams to optimize processes and ensure alignment w...

Lead the charge in customer success by owning retention, expansion, and support. Drive measurable improvements across implementation and customer journeys, ensuring a seamless experience while scaling...

Manage customer success, implementation, and support to drive retention and expansion. Own metrics, diagnose churn, and enhance onboarding. Lead a team to create a seamless customer journey and ensure...

Shape strategic partnerships by owning enterprise account growth, fostering executive relationships, and leading cross-functional teams to drive market expansion while consistently achieving and forec...

Unlock potential by taking ownership of customer relationships through implementation, onboarding, and expansion. Serve as a trusted partner to executive stakeholders, driving value, adoption, and ret...