Director, Customer Service Jobs in New York, NY

Elevate customer experiences and drive productivity improvements by leading global service quality initiatives, managing field issues, and optimizing performance across operations. Join us to enhance...

Unlock potential by leading a dynamic sales team to drive revenue growth, develop strategic partnerships, and enhance client relationships in a luxury hospitality environment. Collaborate across depar...

Innovate patient care by enhancing experiences across all touchpoints. Lead initiatives to gather feedback, design service standards, and resolve complaints, ensuring every patient feels valued and he...

Grow your career by owning enterprise sales processes, building relationships, and closing deals in home décor, beauty/wellness, and online retail. Drive significant revenue growth by leveraging consu...

Champion the client relationship as a Senior Account Manager, driving pre-sales support, managing digital media campaigns, and ensuring client satisfaction to maximize revenue growth with our account...

Innovate with us to drive strategic product marketing initiatives that enhance capital equipment and consumable sales. Lead go-to-market strategies and foster market adoption, ensuring alignment with...

Drive quality excellence by leading a proactive, data-driven quality system. Collaborate across teams to enhance AI workflows, manage audits, and ensure compliance while developing a high-performing Q...

Architect a comprehensive sales enablement program to enhance onboarding, product training, and continuous learning for a dynamic sales team, collaborating with leadership and partners to drive measur...

Optimize cross-functional network operations by leveraging your 6+ years of expertise in SD-WAN and IP technologies, ensuring timely issue resolution and enhancing service delivery through effective c...

Accelerate IT innovation by leading operations and engineering teams that enhance productivity and security for a 500+ remote workforce, while embedding AI and automation into core processes for optim...

Lead the charge in transforming the Consumer Protection Team into a proactive force for customer value. Drive strategy, build a high-performing team, and influence cross-functional initiatives to enha...

Empower organizational growth by leading the People Business Partner team, translating business strategies into effective workforce and talent priorities, and enhancing leadership effectiveness across...

Shape the execution and enhancement of Content Approval Services, ensuring compliance and efficiency in the Material Approval Process. Collaborate with Medical, Legal, Regulatory, and Marketing teams...

Transform operations by leading the Content Approval Services team, ensuring compliance and efficiency in pharmaceutical marketing. Drive AI integration, oversee processes, and foster collaboration ac...

Transform strategic initiatives into actionable plans by partnering with leadership to drive growth, operational excellence, and business transformation in a dynamic healthcare environment. Engage in...

Partner with us to lead transformative strategies and inspire teams, driving client success and agency growth through innovative solutions and strong relationships across departments...

Lead the charge in driving Professional Services sales and client success within the US Public Sector, collaborating across teams to maximize revenue, enhance client relationships, and ensure successf...

Transform the luxury market landscape by driving new business and expanding partnerships. Collaborate with creative teams to deliver tailored solutions while achieving ambitious revenue targets in a d...

Elevate sales performance by developing and scaling a forward-thinking sales enablement strategy. Lead onboarding, ongoing skills enhancement, and sales methodology adherence while leveraging AI-drive...

Lead the oversight of contractual matters across departments, serving as a trusted advisor to internal stakeholders from pre-clinical to commercial readiness. This role emphasizes collaboration and ex...

Lead the strategy and operations of a high-performing Customer Success team, driving customer value and retention in a dynamic enterprise environment. Collaborate cross-functionally to enhance custome...

Unlock potential by driving DSD sales and supporting Independent Distributors. Collaborate with key accounts to enhance customer relationships, analyze market opportunities, and leverage digital tools...

Lead the charge in developing and executing a comprehensive omnichannel CRM strategy, enhancing customer engagement across email, SMS, and app push. Manage a dynamic team to drive measurable business...

Drive growth by identifying and pursuing logistics opportunities, building relationships, and leveraging industry knowledge to meet client needs and achieve organizational goals in a fast-paced enviro...

Elevate customer success by leading strategic account management, driving retention and growth for high-value clients. Collaborate with cross-functional teams to deliver exceptional experiences and ac...