Director, Customer Service Jobs in New York, NY

Lead and enhance multi-channel Customer Experience operations, ensuring exceptional customer satisfaction and performance metrics across Phone, Email, and Chat. Drive strategic improvements and develo...

Join us to lead the transformation of our global Contract Lifecycle Management platform, focusing on user experience, operational efficiency, and strategic product development across multiple business...

Contribute to the success of our Maternal Child Health Program by assisting in project planning, implementation, and oversight. Collaborate with teams to ensure compliance, deliverables, and quality s...

Join a team that's driving project excellence across a multibrand portfolio. Lead and inspire a diverse group of Project Managers while overseeing client deliverables from planning to execution, ensur...

Champion strategic consultant relationships, driving collaboration and insights across teams. Leverage investment expertise to influence perceptions and develop opportunities, ensuring high standards...

Join a team that's dedicated to transforming patient engagement through innovative marketing strategies. You'll develop and execute multichannel campaigns, crafting compelling content that drives enro...

Lead the future of patient experience by driving strategic initiatives and operational excellence in a high-volume healthcare contact center. Collaborate with cross-functional teams to enhance service...

Elevate customer experiences by leading a dynamic team in support operations. Shape strategies, manage vendor relationships, and drive continuous improvement to ensure high-quality, responsive service...

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

Drive financial excellence by delivering insights and analysis for the Field Service organization. Collaborate across departments to enhance forecasting, budgeting, and operational efficiency while su...

Join a team that's dedicated to enhancing customer success through expert guidance in Privilege Access Management. Leverage your technical skills to support enterprise clients, ensuring seamless deplo...

Join a team that's shaping the global Pharma product strategy, enhancing supply chain solutions, and driving compliance and quality across diverse logistics channels in the pharmaceutical industry...

Shape the future of revenue operations by leading cross-functional teams, optimizing processes, and driving strategic initiatives to enhance pipeline efficiency and forecasting accuracy in a dynamic e...

Join us to lead a dynamic Sales Development team, driving pipeline growth through strategic outbound and inbound initiatives. Collaborate with cross-functional teams to enhance performance and leverag...

Lead and oversee major client relationships, driving strategic alignment and seamless delivery. Build and mentor a high-performing team focused on client success while identifying growth opportunities...

Champion large-scale SAP transformations by leading global delivery teams, aligning stakeholders, and driving innovation through AI and automation to achieve measurable business outcomes and enhance d...

Champion large-scale SAP transformations by leading global delivery teams, aligning stakeholders, and driving innovation through AI and automation to achieve measurable business outcomes and enhance d...

Drive the evolution of global transfer pricing strategy, ensuring alignment with business operations and compliance. Lead a team to navigate complex tax environments and implement innovative technolog...

Shape product strategy and operational excellence by driving alignment, performance, and insights across the organization. Collaborate with leadership to ensure effective execution of product initiati...

Optimize quality operations for large-scale data pipelines, ensuring high standards and consistency across diverse datasets. Lead a team to enhance efficiency and reliability in audio data processing...

Transform client services in market research by driving growth, building enduring relationships, and elevating delivery standards while expanding business opportunities in the life sciences sector thr...

Champion the omnichannel fulfillment strategy, connecting customer demand with operational execution to enhance the customer experience across all channels. Lead a cross-functional team to drive perfo...

Empower leadership by providing strategic advisory and operational support, enhancing decision-making and execution within a dynamic environment, while ensuring alignment with organizational objective...

Transform the commerce landscape by leading strategy and activation for a global CPG brand. Drive performance across eCommerce platforms, manage a dedicated team, and foster client relationships to ac...

Develop your career by leading the end-to-end lifecycle of Supply Planning applications. Collaborate with teams to drive product vision, mentor staff, and ensure high-quality delivery while influencin...