Director, Customer Service Jobs in New York, NY

Lead a high-performing Customer Success team to enhance customer adoption, retention, and outcomes, ensuring operational excellence and strategic alignment across cross-functional partners and driving...

Transform sales strategies as you oversee growth in the New York & New Jersey territory, managing relationships and exceeding sales targets through direct engagement with construction accounts. Drive...

Lead strategic external and internal communications to elevate brand presence, drive media relations, and manage a collaborative team, supporting impactful initiatives and growth across all communicat...

Drive strategic account management for key client relationships while mentoring a high-performance team to ensure seamless delivery and client success, fostering innovation and growth opportunities ac...

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

Explore a pivotal role leading RAN software solutions, optimizing customer strategies and aligning with Ericsson's goals. Collaborate with cross-functional teams to deliver innovative and robust 5G/4G...

Shape the future of hospitality technology by leading product strategy for a consumer app. Drive user-centered design and seamless user experiences while collaborating with cross-functional teams to e...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Contribute to our sales success by developing leads, managing client relationships, and driving revenue through effective strategies and presentations. Leverage your industry experience to exceed sale...

Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...

Build strong relationships within strategic accounts to drive revenue and success. Leverage your enterprise software experience in the legal sector to educate clients, manage sales cycles, and represe...

Manage operational excellence in delivering customer-facing technology, oversee incident resolution and production support, collaborate with internal and offshore teams, and ensure compliance with reg...

Lead the regional operations by managing installation, service, and project management. Foster team development and ensure exceptional customer satisfaction while optimizing efficiency and profitabili...

Join a dynamic team as you lead operations, manage projects, and enhance client relations across multidisciplinary infrastructure projects, ensuring high-quality delivery while mentoring future leader...

Inspire growth and excellence as a Clinical Director, overseeing operations, mentoring staff, and building community relationships to ensure high-quality patient care and clinic performance...

Join a team that's dedicated to enhancing patient care by leading clinical operations, mentoring staff, and building strong community relations. Drive clinic growth through innovative practices and ef...

Shape the future of healthcare engagement by leading strategic partnerships with professionals and organizations. Drive impactful relationships, utilize AI tools, and mentor teams to enhance industry...

Unlock potential by driving new business development within the US market. Engage, consult, and close high-value deals in the immigration and workforce mobility sectors while collaborating cross-funct...

Drive enterprise sales growth by leading a regional team of managers, developing strategies, building executive relationships, and executing pipeline initiatives to achieve remarkable revenue targets...

Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

Drive analytics strategy and scalable solutions for Service performance management. Partner with leadership to define metrics, oversee analytics team, and enhance member experience through actionable...

Transform dining services by leading teams, enhancing customer experiences, and driving financial performance while ensuring compliance and operational excellence in a dynamic food service environment...

Drive contract management and compliance initiatives, working cross-functionally to negotiate and support contract obligations, ensuring alignment with company standards while leading a dedicated Cont...

Unlock potential by leading the evolution of a complex commercial data ecosystem, driving data strategy, governance, and operational excellence to support business insights and enhance data availabili...