Director, Customer Service Jobs in Irving, TX

Lead the development and execution of CRM strategies enhancing customer engagement and retention across teams, leveraging data insights to drive success and optimize client interactions in a dynamic i...

Drive customer engagement and retention by implementing innovative CRM strategies, leveraging data-driven insights to improve satisfaction and streamline communication while leading cross-functional c...

Elevate healthcare standards by guiding medical policy and coding within a collaborative team. Leverage your expertise to enhance client relationships, improve payment accuracy, and drive strategic in...

Optimize supply chain partnerships by leading complex relationships, driving strategic initiatives, and influencing cross-functional teams. Elevate business impact through expert analysis and comprehe...

Unlock potential by driving innovation in patent examination, leading a team of examiners, and shaping the future of patent processes. Test alternative methods and partner in technological evaluations...

Build strong client relationships while managing service interactions and driving resolution for client escalations. Lead cross-functional teams to deliver quality outcomes, ensuring adherence to KPIs...

Support executive leadership by managing a dynamic workload that blends strategic partnership, administrative tasks, and office operations, enabling our CEO to focus on business priorities and fosteri...

Engage as a senior client partner, driving revenue and retention for small business clients. Lead a high-volume portfolio with a focus on strategic growth, innovation, and AI adoption, while shaping m...

Empower Telecom industry leaders by crafting innovative solutions that drive customer engagement and modernize contact center operations through advanced technologies like Generative AI and Agentic AI...

Lead the charge in enhancing technical project delivery nationwide, promoting collaboration among multidisciplinary teams to deliver exceptional infrastructure solutions while developing future leader...

Shape the future of HR by leading a multi-site team, driving talent management, and implementing strategic initiatives that enhance employee engagement and performance across various locations, ensuri...

Drive HR excellence by partnering with leaders to shape talent strategies and enhance employee engagement across multiple locations, ensuring compliance and effective communication in a dynamic enviro...

Drive growth by nurturing relationships with existing customers and executing upsell strategies within enterprise accounts, ensuring alignment with internal teams for strategic account management and...

Join our team to assess and modernize client technology strategies, driving operational transformation and measurable outcomes by executing complex initiatives and fostering collaboration across busin...

Lead the charge in delivering innovative technology solutions for Property & Casualty. Oversee Agile teams to drive modernization initiatives while ensuring alignment with business needs. Foster colla...

Shape the future of freight operations by leading carrier performance excellence. Drive profitability through strategic procurement, enhance service delivery, and optimize operational efficiency in a...

Strategize and lead the creation of high-impact sales collateral and proposals that drive B2B and B2G business success. Collaborate with executive teams to develop persuasive narratives and leverage m...

Unlock potential by driving account growth through innovative technology solutions. Collaborate with cross-functional teams to exceed customer expectations and deliver exceptional service, while pursu...

Drive your career with this vital role that leads product delivery, combining project management and analysis to streamline operations and enhance technology solutions. Collaborate across teams to ali...

Drive innovation in AI solutions within customer operations, owning product vision and roadmap. Collaborate with teams to define AI capabilities, improve user experience, and ensure quality management...

Lead enterprise payroll and HRIS operations for 25,000 associates. Ensure compliance, optimize efficiencies, and enhance service delivery using Dayforce while fostering innovation and collaboration ac...

Transform Accounts Receivable operations by leading strategic planning, directing teams, and implementing best practices. Drive continuous improvement and manage key metrics to enhance performance wit...

Join a team that optimizes marketing technology to enhance lead management, data integrity, and automation, driving efficiency and effectiveness in marketing operations and cross-functional collaborat...

Join a team dedicated to optimizing sourcing strategies, enhancing supplier relationships, and driving cost-saving initiatives across multiple regions. Leverage your expertise to ensure compliance, im...

Join a team that's reshaping marketing planning and operations. As a key leader, you will drive strategic alignment, enhance budget management, and streamline cross-functional workflows. Influence ini...