Director, Customer Service Jobs in Durham, NC

Drive customer success by owning onboarding, adoption, and retention of Virtual Agents. Leverage data and insights to enhance usage, resolve issues, and collaborate across teams, ensuring clients maxi...

Transform the EV landscape by driving sales for innovative charging solutions, fostering client partnerships, and supporting sustainability initiatives in a dynamic environment...

Pioneer procurement excellence by managing supplier relationships and project timelines, while ensuring the effective acquisition of resources for seamless operations and continuous supply chain impro...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

Shape the future of dental practice management by leading software development and strategy while optimizing user experiences and ensuring compliance as we expand into new markets, collaborating with...

Innovate the future of workforce training by leading digital transformation and implementing training platforms across North American manufacturing sites. Collaborate with operations and HR to enhance...

Manage logistics operations by implementing best practices and strategies to enhance performance. Lead a global team, oversee shipment processes, and drive continuous improvement initiatives to delive...

Lead a media planning team in crafting impactful national and regional media strategies. Oversee campaign execution and client interactions while optimizing integrated solutions across traditional and...

Partner with us to enhance relationships within a territory of Financial Professionals, driving strategic initiatives and delivering essential resources for sales growth and support. Lead recruitment...

Accelerate program implementation and stakeholder engagement in pharmaceutical market access. Oversee daily operations, client relations, and staff management while ensuring adherence to budgets and p...

Champion operational excellence by leading application support services, ensuring high availability and performance. Drive continuous improvement initiatives while collaborating across teams to enhanc...

Oversee critical project phases to ensure client objectives are met on time and within budget. Serve as the primary liaison with stakeholders, managing resources effectively while leveraging advanced...

Transform organizational success by leading strategic program management initiatives that align with enterprise objectives, drive measurable outcomes, and foster cross-functional collaboration across...

Drive legal strategy in a fast-growing environment, transforming regulatory challenges into opportunities, shaping comprehensive legal frameworks, commercial agreements, compliance, and corporate gove...

Drive quality excellence and operational success across global manufacturing sites, fostering a high-performing culture through leadership and strategic initiatives in mission-critical applications an...

Join a team that's expanding its fiber capabilities by leading construction execution. Drive field operations independently, manage subcontractors, and ensure quality delivery of complex fiber project...

Unlock potential by driving business growth through consultative relationships and tailored logistics solutions, while collaborating with cross-functional teams to enhance client satisfaction and mode...

Drive sales success by managing relationships and initiatives across multiple Sam's Club locations. Collaborate closely with in-club professionals to maximize adoption of hearing solutions while excee...

Transform product technology roadmaps into actionable plans, bridging business needs and technical execution. Collaborate across teams to ensure delivery of Commercial Insurance products, managing pri...

Lead the delivery of technical services and solutions in turbomachinery, ensuring quality and safety standards while fostering customer relationships. Operate independently or with project teams to en...

Pioneer the management of diverse healthcare projects, overseeing all phases from design to occupancy. Leverage client relationships to enhance business growth while ensuring project success and risk...

Oversee and enhance IT services, driving innovation and reliability across campus to support student success. Lead a team in optimizing infrastructure, managing vendors, and implementing cutting-edge...

Drive comprehensive analytics in acquisition cost and value strategies, transforming complex models into actionable narratives for manufacturers and pharmacies while ensuring efficiency translates to...

Elevate our regional service operations by leading a dedicated team of field service engineers to enhance customer satisfaction, drive revenue growth, and ensure compliance while delivering top-notch...

Bring your expertise to lead investigations into healthcare fraud, waste, and abuse. You'll develop anti-fraud programs, conduct audits, and coordinate with law enforcement to ensure compliance and re...