Director, Customer Service Jobs in Cleveland, OH

Elevate your career by leading the Problem Management lifecycle, addressing complex incidents in automated material handling and warehouse systems. Collaborate across teams to identify root causes and...

Lead the charge in executing client implementation activities with operational excellence. Drive strategy into scalable processes while fostering cross-functional collaboration and ensuring successful...

Drive operational excellence and enhance customer satisfaction by overseeing multiple locations. Lead, coach, and develop a team of managers, focusing on talent development and business growth in a dy...

Shape the future of our operational landscape by leading HR and business operations. Direct a dedicated team to enhance our employee-oriented culture, drive strategic initiatives, and ensure effective...

Champion a culture of Quality Excellence by deploying management systems, enhancing customer satisfaction, and driving productivity improvements that foster a quality-driven organization aligned with...

Analyze market opportunities and drive sales strategies to support growth in enterprise sectors, focusing on new account acquisition and expansion through collaboration with key stakeholders across No...

Transform revenue strategy by optimizing sales processes and enhancing data-driven insights to drive growth. Collaborate across teams to mitigate revenue leakage and establish a robust operations ecos...

Drive revenue growth by developing and executing a robust channel strategy in the Americas' Western Region, focusing on partner recruitment, enablement, and performance management to achieve targeted...

Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...

Develop strategic sales initiatives for enterprise services in the payments sector. Engage with key banking clients across the Americas, drive impactful relationships, and enhance business growth thro...

Unlock the potential of enterprise sales as you cultivate senior client relationships, drive strategic expansion, and embed innovative solutions at the C-suite level to fuel long-term growth and trans...

Lead the charge in developing and executing engineering strategy, managing high-performing teams, and enhancing customer-facing applications while driving technology modernization and operational exce...

Optimize the employee lifecycle by leading a global team focused on enhancing People Operations and experience while ensuring compliance and data integrity across regions, driving a cohesive and effec...

Oversee healthcare delivery and manage a team of nurses to ensure quality medical services. Provide guidance on best practices, maintain compliance with regulations, and ensure individual care plans a...

Drive global inventory strategy and governance for excellence in supply chain planning, enhancing service performance and operational efficiency while leading a high-performing team to meet transforma...

Join a team that's focused on driving account strategy and financial growth for high-value national partnerships, leading cross-functional teams to enhance client relationships and achieve strategic b...

Transform transportation operations by ensuring DOT compliance, overseeing driver performance, and coordinating logistics. Lead a high-performing team to optimize safety and efficiency in freight deli...

Drive operational excellence and enhance Commercial Lines performance by partnering with leadership, standardizing workflows, and implementing strategic process improvements to optimize client service...

Advance client relationships by leading a team that delivers exceptional service, managing critical accounts, and driving strategic objectives. Ensure service excellence and financial performance whil...

Drive exceptional client service by leading account management strategies, cultivating strong relationships, and ensuring financial performance across multiple service lines, while managing a high-per...

Shape the future of vendor management in telecommunications. Lead external partners to drive sales performance, optimize operations, and enhance customer experiences while aligning with strategic goal...

Transform compliance practices by driving operational excellence and ensuring regulatory adherence in a dynamic pharmacy environment. Collaborate cross-functionally to reinforce standards, assess risk...

Help us champion compliance by enhancing our regulatory frameworks and operational integrity. Collaborate with cross-functional teams to ensure adherence to standards, mitigate risks, and prepare for...

Unlock enterprise-wide efficiencies by leading and evolving a robust Business Process Improvement framework. Partner with stakeholders, drive measurable enhancements, and foster a culture of continuou...

Drive innovative marketing strategies, shaping growth pathways across Consumer and HCP audiences. Lead content strategy and team development while influencing senior leadership decisions and ensuring...