Director, Customer Service Jobs in Chicago, IL

Lead cross-functional initiatives to optimize commercial processes, enhance CRM strategy, and drive user adoption. Collaborate with various teams to improve efficiency and customer experience, while o...

Lead the evaluation and optimization of commercial processes, enhance CRM strategies, and drive project management initiatives to improve organizational efficiency and customer experience...

Drive innovation and strategic growth in the Small Project Paints segment by leading product development and brand activation efforts, ensuring a best-in-class user experience while mentoring a high-p...

Lead the charge in managing DMS deployments as you orchestrate project lifecycles, ensuring on-time delivery and customer satisfaction through effective collaboration and continuous improvement initia...

Unlock product portfolio strategy by leading innovation initiatives, guiding product lifecycle management, and driving client collaboration to deliver impactful solutions that align with market and bu...

Lead the development of our patient advocacy strategy, overseeing initiatives that embed patient voices across our organization. Partner with various teams to enhance patient outcomes and drive effect...

Take ownership of clinical trial operations, ensuring execution within budget and compliance. Lead cross-functional teams, manage timelines, develop SOPs, and mentor staff to deliver results and maint...

Collaborate with dealers to drive sales success by executing strategic plans, managing relationships, and ensuring compliance. Leverage cross-functional teams to meet revenue goals and enhance partner...

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

Drive high-impact email and CRM campaigns while leading a dynamic team. This role demands hands-on execution, strategic oversight, and expertise in Salesforce Marketing Cloud to optimize customer jour...

Unlock potential by leading strategic sales efforts across diverse accounts, driving revenue growth through innovative digital solutions in retargeting. Build strong partnerships and leverage your exp...

Join a dynamic team to accelerate revenue growth through innovative digital advertising solutions, building enduring partnerships and driving results for diverse brands. Utilize your expertise in sale...

Manage integrated production system projects, guiding cross-functional teams to deliver on financial projections while ensuring quality and timely completion, fostering strong client relationships thr...

Drive transformative federal government affairs by shaping public policy strategies, engaging with key stakeholders, and leading advocacy initiatives that support growth across diverse business sector...

Champion the delivery of governed data solutions, leading a team of data engineers to enhance enterprise data accessibility and usability. Collaborate across departments to align data strategies with...

Tackle the complexities of data center pre-construction project leadership, driving strategy, streamlining delivery, and fostering collaboration across teams to ensure timely execution and operational...

Join a team that's focused on optimizing commission processes. As a Senior Commissions Analyst, you'll mentor others while ensuring accurate payouts through complex calculations and driving automation...

Elevate the reliability and efficiency of production systems while leading a talented global DevOps/SRE team. Drive security, scalability, and automation initiatives on an AWS-based infrastructure, al...

Transform concepts into actionable innovation solutions by managing the complete program lifecycle, ensuring governance, documentation, and stakeholder alignment to drive successful product strategies...

Create impactful revenue strategies by optimizing GTM tech stacks, leading automation, and driving data governance. Build a high-performing team dedicated to efficiency and strategic execution, elevat...

Drive transformative service improvements by designing innovative ServiceNow workflows and optimizing user experiences, ensuring seamless interactions between service owners and recipients across the...

Champion the entire vehicle sourcing lifecycle, owning strategic OEM negotiation, and ensuring timely delivery aligned with market demands. Leverage data-driven insights to optimize fleet performance...

Lead the Ethics & Compliance initiatives for Global Government Affairs and Import/Export Compliance, ensuring adherence to policies while enhancing COI systems. Drive culture of integrity and complian...

Accelerate progress at healthcare facilities by optimizing operations and enhancing patient care. Collaborate with site leaders to implement best practices, reduce length of stay, and ensure seamless...

Drive customer success by providing insights that optimize performance across teams. Utilize data and analytics to identify inefficiencies, support strategic planning, and enhance operational effectiv...