Director, Customer Service Jobs in Chicago, IL

Drive the lead management process by identifying, qualifying, and converting prospects into sales opportunities. Collaborate with teams to optimize strategies, enhance data analysis, and streamline le...

Shape a thriving sales organization by leading and developing a motivated team. Drive strategic initiatives to boost revenue while fostering collaboration and strong customer relationships across the...

Champion strategic broker partnerships to drive growth and enhance market impact. Lead a team to foster executive relationships, optimize performance, and influence cross-functional initiatives, ensur...

Lead national compliance for U.S. Import Brokerage, overseeing audits, regulatory policies, and team management while enhancing operational effectiveness and ensuring regulatory alignment...

Drive store success by leading teams, optimizing operations, and enhancing guest experiences through strong management and community engagement. Shape a vibrant work environment that reflects our valu...

Join a team that drives strategic growth through data analysis and collaboration. You'll work closely with leadership to shape recommendations and participate in key projects, contributing to the succ...

Champion strategic business growth by analyzing data and trends, collaborating with leadership to create actionable plans, and presenting insights to executive teams for impactful decision-making...

Join a team that's driving strategic analysis and decision-making, collaborating with executives to optimize business growth across key operational areas in a fast-paced environment with a rich histor...

Unlock potential by collaborating with leadership to analyze data, inform strategies, and support growth initiatives in a dynamic business landscape, working directly with executives to shape impactfu...

Unlock potential by leading innovative DTC pharmaceutical marketing strategies that enhance patient engagement and foster brand growth while guiding multidisciplinary teams to deliver impactful campai...

Deliver exceptional post-onboarding customer journeys, driving retention metrics while managing a remote CX team. Partner with implementation to enhance user experience, leveraging AI tools for suppor...

Drive quality excellence by leading cross-functional teams to ensure compliance and develop strategies that enhance product integrity. Collaborate effectively with suppliers and internal departments t...

Elevate project delivery by managing all aspects from inception to completion, ensuring teamwork, safety, budget adherence, and quality standards while effectively handling stakeholder communication a...

Lead and empower a team of Customer Success Managers to enhance customer satisfaction, drive retention, and leverage strategic relationships with enterprise accounts, all while fostering a culture of...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

Lead carrier accountability initiatives to enhance inbound logistics efficiency and foster best-in-class service levels through data-driven insights and proactive engagement...

Unlock potential by driving operational excellence and leading a dynamic team. Focus on service delivery and client satisfaction while fostering continuous improvement and team development across dive...

Transform product enablement by creating compelling narratives that engage buyers. Collaborate across teams to define demo strategies and support high-impact sales efforts. Lead initiatives that drive...

Lead the charge in transforming internal operations to enhance customer and employee experience while driving financial and operational performance through effective governance and strategic delivery...

Drive operational excellence at a premier multifamily community by leading diverse teams, enhancing resident satisfaction, and achieving financial targets while ensuring compliance with regulations an...

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Elevate brand growth and customer engagement by driving integrated marketing strategies. Collaborate cross-functionally to execute performance marketing initiatives that enhance acquisition, retention...

Partner with us to enhance dealer relationships and optimize OnStar services. Leverage data and insights to drive growth and elevate customer experience across your territory while ensuring seamless e...

Lead the management of Patient Services initiatives while ensuring quality, cost, and service targets are met. Drive program evolution, oversee client relationships, and develop strategic business pla...