Director, Customer Service Jobs in Charlotte, NC

Join a team of thought leaders as a Senior Director to craft impactful research on Master Data Management, guiding clients through analytical insights and strategic recommendations to tackle their cha...

Develop go-to-market strategies that drive product success through creative insights and analytical rigor. Collaborate across teams to enhance brand messaging, analyze performance data, and optimize i...

Lead and innovate the full events portfolio, driving engaging experiences that elevate brand visibility while ensuring measurable growth across various product lines and audience types...

Unlock success by managing complex operations for merchant onboarding, ensuring tailored solutions and a premier experience while collaborating cross-functionally to enhance fulfillment processes and...

Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...

Reimagine enterprise business strategies by driving transformational engagements with C-level customers. Leverage your expertise to craft innovative roadmaps and ensure sustained success through deep...

Join us to lead marketing strategy and execution in North America, driving growth and customer engagement for Advanced Wound Care. Collaborate cross-functionally to enhance market penetration and opti...

Empower regional performance through effective R2R process oversight, ensuring high-quality service delivery and alignment with global standards while managing cross-functional teams and stakeholder r...

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Lead the charge in enhancing institutional loan servicing strategies, overseeing collections, and improving repayment outcomes by fostering collaboration across departments and utilizing data-driven i...

Drive profitable growth by shaping commercial strategies and leading sales agreements in the Power Transformer market. Engage with customers and leverage expertise to enhance collaboration and busines...

Elevate global procurement operations by managing supplier performance and optimizing service delivery models in mission-critical environments, ensuring strategic alignment with operational expectatio...

Optimize the Enterprise Customer Success team across AMER, enhancing customer retention, satisfaction, and outcomes for large global clients while driving strategy in collaboration with cross-function...

Lead the charge in providing strategic financial insights and guidance across business units to drive growth and profitability. Partner with senior leaders to translate complex data into impactful dec...

Help us drive medical strategies in oncology by leading and mentoring a dedicated Field MSL team, fostering key opinion leader relationships, and collaborating cross-functionally to achieve clinical a...

Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...

Lead the charge in underwriting complex pharmacy benefit deals, optimizing pricing strategies with cross-functional teams. Leverage automation and insights to enhance underwriting capabilities while m...

Champion the success of retail accounts by leading Salesforce Professional Services, driving strategic engagements, and maximizing value through deep industry knowledge and executive relationships...

Lead the charge in driving strategic alignment and operational excellence for a key division focused on enhancing buying power and creating value for members in the homebuilding industry. Innovate to...

Champion project excellence by managing power solutions from RFP to closeout. Leverage communication and technical skills to ensure project objectives are met, driving safety, quality, and innovation...

Lead the Nursing Services team, ensuring exceptional patient care and operational excellence while fostering a collaborative and professional environment for staff development and career growth...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Engage in strategic product management for a dynamic linear motion portfolio. Drive growth through product lifecycle oversight, market analysis, and cross-functional collaboration to meet evolving cus...

Elevate operations at our developing call center by leading a dynamic team. You'll enhance performance, optimize staffing, and drive efficiency while fostering talent. Join us in shaping a scalable an...

Lead and mentor a diverse actuarial team, integrating pricing strategies that support financial objectives. Collaborate across departments to enhance product offerings while ensuring compliance and ma...