Director, Customer Service Jobs in Charlotte, NC

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Lead the charge in developing a customer-centric Engagement Center, managing service teams to enhance agency owner support and customer experiences while driving continuous improvement and operational...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Discover a dynamic role driving revenue growth within a designated territory. Collaborate with a high-performing team to cultivate partnerships with retail pharmacies, present business solutions, and...

Pioneer excellence in guest service management, enhancing satisfaction and driving financial performance across multiple departments while ensuring compliance and inspiring repeat visits...

Lead cross-product digital servicing and relationship support for Business Banking. Drive strategy, enhance client experiences, and foster collaboration across teams to ensure seamless, self-service s...

Advance customer experience strategy by leading client partnerships and developing teams. Utilize your expertise in AI/ML and design to improve customer journeys, ensuring high-quality outcomes throug...

Drive growth and customer success by leading consultative sales for CDMO solutions in the pharma sector. Build executive-level relationships and deliver tailored manufacturing support from concept to...

Lead the charge in shaping strategic telecom client relationships while overseeing multi-tower delivery portfolios, driving innovation in systems engineering and operational excellence. Influence tech...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Champion delivery excellence across marketing, creative, and sales teams. You'll diagnose challenges, implement solutions, and influence both clients and team members to cultivate a high-performing, s...

Empower life and annuity carriers through technology-based solutions by leveraging your extensive network and expertise to drive new business and underwriting sales, from prospects to closed deals in...

Join a team that's dedicated to driving excellence in distribution operations. Lead safety, quality assurance, and training initiatives while enhancing customer satisfaction and financial outcomes thr...

Lead the charge in optimizing global logistics operations, enhancing productivity and performance metrics across ordering, warehousing, and delivery processes while managing a team focused on continuo...

Unlock potential by cultivating strong client relationships, driving sales strategy, and fostering collaboration among teams to ensure tailored solutions meet client needs, while effectively managing...

Join a team that's redefining marketing excellence through strategic leadership, creative direction, and hands-on execution to drive brand success and business growth across diverse platforms and init...

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

Drive strategic product vision and execution in the Procurement domain. Lead a high-performing team, integrating modern SaaS capabilities with capital planning and construction workflows, to achieve s...

Elevate operational performance through strategic leadership and coaching. Drive growth, service stability, and accountability in a multi-unit service environment, ensuring sustained business improvem...

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

Lead the charge in enterprise program innovation, directing cross-unit strategies to enhance execution and governance on multi-million dollar initiatives, while fostering collaboration, transparency...

Lead the charge in optimizing logistics operations across multiple sites. This strategic role requires managing complex customer relationships, ensuring safety initiatives, and driving efficiency whil...

Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...

Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...

Lead procurement initiatives to enhance sourcing strategies, optimize supplier relationships, and drive cost efficiency while ensuring compliance and operational excellence. Collaborate cross-function...