Director, Customer Service Jobs in Boston, MA

Shape the future of customer success by leading operations and analytics, driving strategic initiatives, and enhancing performance management to boost organizational effectiveness and deliver measurab...

Champion the U.S. Trade Compliance Program, ensuring adherence to regulations while driving continuous improvement and collaboration across teams to manage trade compliance risks effectively...

Join a team that's driving product delivery with precision and expertise. You will convert requirements into actionable backlog items, manage dependencies, and ensure successful releases while engagin...

Shape the future of employee benefits programs by streamlining administration, enhancing compliance, and fostering partnerships. Bring your expertise to manage well-being initiatives and benefits comm...

Discover a role that shapes go-to-market strategies and leads product launches, focusing on messaging and positioning while collaborating across teams. Drive market insights and customer engagement to...

Lead enterprise-wide IT operational strategy and large-scale initiatives, providing strategic direction and serving as a technical advisor to senior leadership. Drive operational excellence through pr...

Drive the development and implementation of a global compliance framework to ensure adherence to regulatory standards and internal policies, fostering a culture of accountability across diverse busine...

Grow your career with a strategic leadership role overseeing contracts and procurement, optimizing processes and compliance while managing cross-functional collaboration and high-value vendor negotiat...

Lead the strategy and execution of AI and workflow capabilities, driving innovative solutions that enhance user experience and business outcomes across a scalable product suite. Mentor a team of Produ...

Innovate global communications strategies for obesity treatments by partnering with diverse teams, driving impactful narratives, and executing plans that enhance development and launch. This role requ...

Lead a skilled team to optimize maintenance programs, enhancing efficiency and safety while ensuring equipment reliability in a dynamic production environment. Drive improvements through training, tro...

Shape community success by leading operations, managing budgets, and driving customer satisfaction in a vibrant senior living environment while developing a dedicated team and ensuring high-quality ca...

Join a team that's driving growth by spearheading new client relationships in the pharma storage sector. Leverage your expertise to ensure client satisfaction, meet sales targets, and facilitate seaml...

Shape the future of our small business underwriting by assessing risks, determining profitability, and crafting competitive insurance solutions to enhance growth and retention within a dynamic environ...

Lead warehouse operations, drive team performance, and ensure efficiency in a busy distribution environment while balancing administration and development of team members. Third shift leadership role...

Accelerate your career by optimizing sales operations to enhance rep efficiency and drive strategic improvements in a high-impact, cross-functional role focused on Salesforce and sales enablement tool...

Optimize project delivery and governance by leading a dynamic team, managing daily operations, and collaborating across business functions to align on property initiatives and enhance service quality...

Lead the charge in managing property project operations, ensuring effective team collaboration, cost tracking, and timely delivery of initiatives while engaging with key stakeholders across various bu...

Build effective teams and lead property project management initiatives, ensuring timely execution and strategic alignment with organizational goals while fostering stakeholder engagement and service d...

Partner with us to lead and manage property project teams, ensuring effective service delivery, stakeholder engagement, and alignment with organizational goals while overseeing budgets and operations...

Join a team that's driving enterprise-wide financial planning and forecasting. Collaborate with senior leadership and cross-functional teams to provide insights that enhance decision-making and resour...

Join a dedicated team to shape enterprise strategies in business continuity and risk management while driving operational resilience across the organization. Leverage your expertise to influence decis...

Drive client success by managing pharmacy accounts, analyzing data, and providing strategic insights. This role emphasizes relationship building, operational excellence, and proactive problem-solving...

Lead the charge in transforming Data Center solutions by analyzing trends, customer needs, and competitive landscapes to develop a strategic product portfolio that drives innovation and optimization...

Innovate sustainable growth strategies as you lead customer acquisition and conversion efforts across diverse channels. Collaborate with teams to optimize performance and drive revenue, balancing long...