Director, Customer Service Jobs in Austin, TX

Drive strategic product management and governance for advanced eSource platforms, ensuring compliance and enhancing decentralized and hybrid trials. Collaborate cross-functionally to shape product vis...

Shape the Financial Services and Insurance strategy and growth agenda by leveraging industry expertise in customer experience automation and AI to enhance bank, fintech, and insurer offerings while dr...

Contribute to operational excellence in patient services by supporting daily operations, facilitating workflows, and enhancing technology integration to optimize patient experiences and program perfor...

Lead the charge in crafting and executing commercial reimbursement strategies. Oversee payer negotiations, manage a high-performance team, and provide expert guidance on payer policies to enhance oper...

Lead the charge in managing complex provider contracts and strategic partnerships, enhancing network value, and optimizing reimbursement strategies to support local market initiatives and improve heal...

Join a team that's passionate about creating compelling news content while leading and mentoring a dynamic group of producers. Shape the future of journalism by fostering a collaborative environment f...

Unlock new business opportunities and strengthen customer relationships through a strategic approach that drives growth and profitability across diverse segments in the packaging industry. Engage key...

Transform the patient journey by driving activation and retention strategies, ensuring seamless onboarding, timely care delivery, and sustained patient engagement. Own KPIs that impact growth, collabo...

Develop strategic account plans for grocery clients in the Central U.S. Manage relationships, drive growth, and execute sales strategies to enhance revenue, distribution, and market share across assig...

Explore new opportunities as a Key Account Manager, driving strategic growth through strong customer relationships and cross-functional collaboration in a dynamic B2B environment...

Lead the charge in enterprise IT sourcing, driving high-impact software procurement and renewal initiatives. This role offers autonomy in achieving measurable savings and enhancing procurement maturit...

Lead data governance and management initiatives, driving policy enforcement and standards across teams while engaging hands-on in data profiling and AI application to ensure data integrity and quality...

Empower operational excellence as you lead the end-to-end lifecycle of compliant content fragments. Collaborate across diverse teams to drive scalable solutions, enhance governance, and ensure regulat...

Unlock your potential by partnering with Operations to drive cost efficiency and strategic insights. Collaborate with cross-functional teams to enhance financial processes and support rapid growth in...

Advance industry standards by expertly underwriting complex life insurance applications, ensuring a seamless customer experience while mitigating risk. Drive collaboration across teams to enhance proc...

Unlock client potential by fostering strong relationships, ensuring satisfaction, and driving effective solutions. Collaborate internally to exceed expectations, manage project delivery, and maintain...

Redefine industry narratives in telecommunications as you leverage AI to drive innovative marketing strategies, translate buyer pain points into compelling messaging, and elevate your team's output to...

Join a dynamic team as you shape industry narratives for Telecom, driving AI-first marketing initiatives. Your expertise will connect technology capabilities to buyer needs, transforming how telcos vi...

Accelerate progress at the forefront of SaaS solutions by owning the full sales cycle, driving discovery, and closing deals for a diverse product lineup while shaping the future of customer engagement...

Lead the charge in full-cycle B2B sales by driving customer engagement, executing compelling presentations, and managing a growing sales pipeline for innovative multi-product solutions in a rapidly ex...

Join a team that's dedicated to enhancing healthcare financial solutions by promoting CareCredit to dental providers. Manage relationships, drive product engagement, and achieve sales goals across a d...

Optimize operational workflows by leading a talented team, driving product vision, and enhancing decision-making in a collaborative environment focused on automation and AI to achieve measurable outco...

Lead the charge in product innovation and lifecycle management, collaborating with cross-functional teams to drive customer satisfaction and revenue growth while aligning products with strategic objec...

Help us deliver high-quality voice technology projects by leading cross-functional teams, managing timelines, and ensuring project excellence through strategic collaboration and decision-making. Lever...

Lead the charge in optimizing our global logistics network while managing resilience initiatives and driving sustainability aligned with corporate ESG commitments. Collaborate cross-functionally to en...