Director, Customer Service Jobs in Austin, TX

Elevate client relationships as a strategic leader, driving exceptional service and team performance while managing multi-million dollar accounts across diverse service lines in a global environment...

Manage and develop a high-performing Customer Success team, optimize client retention, and establish scalable processes while leading executive relationships for key Enterprise accounts and shaping th...

Reimagine the customer experience as a Senior Technical Support Engineer, driving high-quality technical resolutions and fostering relationships with clients. Engage in continuous improvement and team...

Lead the charge in executing client implementation activities with operational excellence. Drive strategy into scalable processes while fostering cross-functional collaboration and ensuring successful...

Drive operational excellence and enhance customer satisfaction by overseeing multiple locations. Lead, coach, and develop a team of managers, focusing on talent development and business growth in a dy...

Champion a culture of Quality Excellence by deploying management systems, enhancing customer satisfaction, and driving productivity improvements that foster a quality-driven organization aligned with...

Analyze market opportunities and drive sales strategies to support growth in enterprise sectors, focusing on new account acquisition and expansion through collaboration with key stakeholders across No...

Transform client success by leading delivery-first strategies, managing complex engagements, and driving long-term growth through strong relationships and effective execution across enterprise environ...

Transform revenue strategy by optimizing sales processes and enhancing data-driven insights to drive growth. Collaborate across teams to mitigate revenue leakage and establish a robust operations ecos...

Drive revenue growth by developing and executing a robust channel strategy in the Americas' Western Region, focusing on partner recruitment, enablement, and performance management to achieve targeted...

Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...

Lead the charge in developing and optimizing marketing strategies across diverse service lines, enhancing team performance, and driving operational excellence to elevate business growth and client eng...

Inspire change by leading a dynamic marketing team to enhance pursuit strategies, improve operational efficiency, and contribute to revenue growth across regions. Collaborate with stakeholders to deli...

Develop strategic sales initiatives for enterprise services in the payments sector. Engage with key banking clients across the Americas, drive impactful relationships, and enhance business growth thro...

Lead the charge in developing and executing engineering strategy, managing high-performing teams, and enhancing customer-facing applications while driving technology modernization and operational exce...

Optimize the employee lifecycle by leading a global team focused on enhancing People Operations and experience while ensuring compliance and data integrity across regions, driving a cohesive and effec...

Drive global inventory strategy and governance for excellence in supply chain planning, enhancing service performance and operational efficiency while leading a high-performing team to meet transforma...

Optimize custodian data strategies, enhancing multi-custodian integrations and driving operational excellence, while collaborating across teams to elevate wealth management services and improve adviso...

Join a team that's focused on driving account strategy and financial growth for high-value national partnerships, leading cross-functional teams to enhance client relationships and achieve strategic b...

Lead the charge in driving global deal process transformation for a large, multi-channel business. Partner with cross-functional stakeholders to enhance operational excellence and streamline workflows...

Collaborate to bridge client requests with technical solutions while leading a dedicated team. Drive customer satisfaction and process improvements through effective problem-solving and communication...

Elevate customer experience by managing quote-to-order workflows, optimizing integrations across CRM, CPQ, and ERP systems. Drive continuous improvement initiatives and lead projects that enhance effi...

Champion the optimization of quote-to-order workflows while enhancing data management, reporting, and system improvements to elevate operational efficiency and performance across customer operations...

Drive operational excellence and enhance Commercial Lines performance by partnering with leadership, standardizing workflows, and implementing strategic process improvements to optimize client service...

Accelerate progress at our organization by leading a team dedicated to operational excellence and customer satisfaction across multiple locations. Develop your career while driving sales and fostering...