Director, Customer Experience Jobs in Waltham, MA

Join a team that's redefining product ownership by leading AI-driven strategies, managing cross-functional collaborations, and aligning business goals with technical execution for scalable solutions t...

Drive product strategy and execution for AI-enabled solutions, collaborating with stakeholders and engineering teams to deliver impactful products that meet client business goals and user needs, ensur...

Transform the future of fundraising by leading major gift strategies and nurturing high-capacity donor relationships. Collaborate with leadership to secure gifts of $500,000 and above, while mentoring...

Empower an innovative Total Rewards strategy that enhances our global compensation, benefits, and compliance practices. Lead automation and AI initiatives while collaborating with executives to optimi...

Lead the charge in driving software sales for healthcare solutions with a focus on claims administration. Collaborate with internal teams to optimize strategies and exceed expectations in a fast-paced...

Drive growth as you lead our self-serve revenue engine from acquisition to product-led success, collaborating across teams to optimize every user journey and enhance our market presence in technical c...

Reimagine member engagement by leading strategic initiatives that enhance the Life360 user experience. Partner across teams to deepen connections, broaden engagement, and leverage AI in product manage...

Lead innovative strategies in Life Insurance underwriting, driving product development and market outreach. Collaborate cross-functionally to enhance growth and position the company as an industry lea...

Transform staffing strategies by aligning talent deployment with business needs while fostering collaboration across teams and optimizing resource utilization for professional growth and development...

Transform employee experiences by leading strategic Payroll, HR, and compliance services to ensure operational excellence, efficient team performance, and integrated service delivery across a large, d...

Elevate customer experience by overseeing digital banking services, enhancing security, and driving product development. Collaborate across teams to ensure compliance and propel digital adoption while...

Accelerate progress at a pivotal juncture in the accounting domain, defining and owning a modern, AI-infused platform for contractors across various financial maturity levels, while leading a talented...

Partner with us to lead a high-performing sales team, driving enterprise growth through strategic engagement and building strong client relationships. Excel in a dynamic environment by optimizing team...

Join a dynamic team to lead VCSP product marketing strategy, driving growth and retention through innovative partner messaging and an integrated content framework across diverse Veeam offerings. Shape...

Help us streamline revenue operations and enhance pricing accuracy. You'll optimize CRM systems, manage data hygiene, and ensure effective billing processes. Collaborate with Sales, Finance, and Custo...

Lead the charge in redefining growth strategies across customer lifecycles. Collaborate with teams to create a unified, data-driven growth model that drives acquisition, retention, and monetization le...

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...

Lead the charge in redefining enterprise learning and development, utilizing AI and data to create impactful, scalable learning experiences that drive performance, foster growth, and enhance the workf...

Join us in leading a team of Technical Program Managers to drive strategic initiatives, enhance operational efficiency, and deliver innovative solutions within the mobility sector. Your leadership wil...

Transform your career by leading a dynamic sales team focused on driving new business growth. Shape strategies to acquire SMB accounts while coaching talented sales specialists to exceed targets throu...

Deliver strategic leadership for premium hospitality operations, enhancing guest experiences and revenue growth across various venues. Collaborate with culinary and client teams to implement best prac...

Partner with us to drive impactful marketing growth by leading and optimizing our cross-functional marketing organization. You'll build teams and systems to enhance performance across channels, ensuri...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Pioneer the growth of our healthcare sales team by driving client acquisition and revenue generation. Utilize your industry knowledge and negotiation skills to establish impactful relationships and le...

Champion operational excellence by leading global manufacturing initiatives. Drive strategy, financial performance, and cross-functional collaboration to optimize resources and enhance productivity wh...