Director, Customer Experience Jobs in Waltham, MA

Lead and innovate Tapcheck's Customer Success strategy across support, onboarding, and account management, driving retention and revenue growth while developing a high-performing team in a fast-paced...

Lead the charge in building an in-house legal function that drives revenue and supports growth in a privacy-centric tech environment. Collaborate with executives on commercial, compliance, and privacy...

Drive customer success excellence by leading a high-performing team focused on retention, growth, and strategic initiatives in a fast-paced, high-growth SaaS environment. Cultivate relationships that...

Shape strategic partnerships by owning enterprise account growth, fostering executive relationships, and leading cross-functional teams to drive market expansion while consistently achieving and forec...

Elevate your career by leading strategic growth in financial planning outsourcing. Drive business development, cultivate relationships, and enhance client service delivery while fostering a culture of...

Lead the operationalization of a global Professional Services delivery model, enhancing customer outcomes through strategic consulting practice leadership and cross-functional collaboration for optima...

Accelerate progress at driving B2B media strategies that harmoniously integrate marketing and sales efforts, transforming complex goals into impactful, measurable outcomes while leading teams and opti...

Lead the development and management of strategic relationships with influential healthcare organizations, focusing on enterprise-level initiatives to enhance patient access and optimize treatment path...

Lead the charge in enhancing retail merchandising strategies by analyzing market trends, optimizing vendor agreements, and driving business performance through data-driven decision-making and team lea...

Drive product strategy and execution, leading high-impact features that transform user experiences and unlock business potential through innovative marketing solutions...

Unlock potential by leading a dynamic team through a major transformation in enterprise communications and edge networking, leveraging expertise in Unified Communications and mentorship to elevate ope...

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

Drive revenue growth and commercialization of new products for CFOs. Own strategy and execution for AI monetization, product launches, and team performance while ensuring sustainable, profitable reven...

Champion partner growth by leading strategic relationships and driving revenue through innovative go-to-market initiatives. Collaborate across teams to ensure successful execution while aligning partn...

Unlock your creative potential as you lead and inspire teams to deliver exceptional visual and digital campaigns, ensuring high-quality standards and efficient workflows that align with brand vision a...

Champion transformation initiatives by integrating AI and automation into legacy service processes, optimizing labor costs while elevating data processing and validation accuracy to enhance competitiv...

Champion enterprise growth by influencing strategy and execution across brands and channels. Engage with leadership to identify opportunities and drive cross-functional initiatives ensuring alignment...

Empower growth by crafting strategic product marketing initiatives across diverse diagnostic solutions. Collaborate with cross-functional teams, drive market share, and ensure successful product lifec...

Shape the future of our marketing strategy by leading multi-channel initiatives to enhance brand visibility and drive customer acquisition within the cloud ecosystem. Collaborate with executive leader...

Transform and lead technical delivery across Enterprise Infrastructure and Information Security, enhancing frameworks to drive predictability, transparency, and quality in a dynamic environment while...

Drive transformation and leadership of technical delivery across Enterprise Infrastructure and Information Security, optimizing processes and fostering cross-functional collaboration for improved orga...

Accelerate progress at driving enterprise-level sales growth through strategic leadership and relationship management. Lead a high-performing sales team, optimize pipelines, and enhance consultative s...

Manage external communications initiatives to elevate brand visibility, drive strategic marketing plans, and foster key relationships across media and stakeholders to strengthen market positioning and...

Lead a team of Product Managers to enhance client experiences through innovative solutions and effective performance metrics, driving business results and improving client satisfaction across multiple...

Lead innovative solutions in AI-driven contact center technologies, managing global teams and optimizing systems to enhance customer engagement across multiple business lines. Drive automation and AI...