Director, Customer Experience Jobs in Waltham, MA

Empower healthcare transformation by leading client engagements, driving performance improvements, and overseeing project delivery. Cultivate client relationships and develop your team while managing...

Lead the charge in driving expansion and retention within a multi-million dollar enterprise portfolio by orchestrating a cross-functional team and engaging C-level stakeholders to align strategic solu...

Champion innovative UX design for AI-driven healthcare solutions. Collaborate across teams to create intuitive user flows and interactions, leveraging AI tools to enhance product experience and improv...

Champion customer success by leading a high-performing team focused on retention, expansion, and sustainable growth, while partnering with cross-functional leaders to enhance customer experiences and...

Drive innovation and shape the future of our software products, collaborating closely with engineering teams to enhance user experience while leading the product management lifecycle from concept to l...

Unlock potential by spearheading recruiting operations, processes, and technology to ensure a high-quality candidate experience. Drive talent acquisition strategy and build a high-performing team for...

Shape the future of demand generation by orchestrating integrated campaigns that drive pipeline growth and revenue. Collaborate across teams to leverage AI for impactful marketing strategies that enga...

Help us lead diverse teams in a dynamic setting while building trusted client relationships, driving strategic projects, and ensuring excellence in cost management and service delivery with a focus on...

Lead data governance and management initiatives, driving policy enforcement and standards across teams while engaging hands-on in data profiling and AI application to ensure data integrity and quality...

Shape the future of member activation by driving cross-channel outreach campaigns that engage patients, enhance their journey, and ensure better healthcare access. Collaborate with analytics, content...

Pioneer robust cross-functional execution to transform strategy into impactful operations. Drive cohesive systems across product, engineering, and design teams while aligning objectives and fostering...

Shape the future of cloud solutions by leading complex Oracle Risk Management implementations, enhancing team capabilities, and fostering client relationships in a dynamic consulting environment...

Help us redefine the future of design systems by leading the strategy and execution that will provide high-quality, coherent multi-product experiences at scale, ensuring excellence in interaction patt...

Join a team that's redefining product management by blending prototyping, research, and AI capabilities to create seamless customer workflows. Drive initiatives that enhance employer and recruiter exp...

MicroTech is seeking a results-driven Director of Sales to lead IT sales for networking services and solutions, focusing on expanding the client base within the federal government sector. The role inv...

Provide visionary leadership in product marketing to drive revenue growth in the B2B SaaS sector, focusing on complex compliance and risk management solutions. Collaborate across teams to enhance posi...

Transform product enablement by creating compelling narratives that engage buyers. Collaborate across teams to define demo strategies and support high-impact sales efforts. Lead initiatives that drive...

Lead the development and execution of a comprehensive People & Culture strategy to enhance organizational performance while ensuring compliance and fostering a strong workplace culture. Partner with e...

Elevate our Partner Marketing initiatives by driving growth through innovative co-marketing strategies. Collaborate with cross-functional teams and lead a talented marketing group to deliver impactful...

Pioneer data integrity efforts, leading analytics and engineering teams to define standards, develop KPIs, and ensure adherence to regulatory requirements, while fostering organizational trust in repo...

Elevate your career by driving client success as a Customer Program Manager. Use your healthcare expertise to deliver tactical project plans and enhance service quality for healthcare payer clients, o...

Drive the global supply chain strategy and execution for sourcing, procurement, and materials management. Lead a diverse team to improve service performance and drive cost-efficiency across operations...

Unlock potential by leading the marketing strategy for a transformative Data Platform. Collaborate with cross-functional teams to drive adoption and create impactful narratives that resonate with tech...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Lead strategic growth initiatives by managing a portfolio of business clients, driving client acquisition, retention, and fostering collaborative banking solutions to enhance overall client experience...