Director, Customer Experience Jobs in Waltham, MA

Transform luxury guest experiences by leading our dedicated Guest Experience team. Ensure Five-Star service through personalized attention for VIPs and special guests while cultivating collaboration a...

Drive commercial excellence by aligning strategy, executing initiatives, and leading cross-functional teams to enhance revenue, margin, and operational efficiency. Foster collaboration and leverage da...

Drive the strategic implementation and management of business systems, enhancing efficiency through cross-functional collaboration to meet organizational goals and ensure data integrity in all operati...

Elevate your leadership career by managing multiple Support Center programs. Drive strategic initiatives, oversee team performance, and collaborate with community partners for impactful services focus...

Join a team that's driving innovation in event production for Fortune 5000 companies. You will lead aggressive business development efforts, building relationships and securing multi-million dollar pr...

Lead the charge in driving growth across a strategic portfolio of technology partner organizations, focusing on new business development and account expansion to capture greater market investment from...

Lead growth initiatives by empowering technology partner organizations to maximize marketing investments. Drive new business and enhance existing accounts through strategic relationships and consultat...

Engage with Managed Services clients to drive retention, enhance service adoption, and foster long-term relationships, acting as a trusted advisor to ensure alignment with client objectives and operat...

Transform insights into actionable strategies by leading a high-performing research team. Drive customer-centric initiatives that influence product development and marketing while embedding customer t...

Optimize organizational clarity and alignment between Product, Engineering, and Data to transform strategy into measurable business impact, driving cross-functional collaboration and effective communi...

Help us drive success by building strategic partnerships within the Financial Services sector. You'll leverage innovative marketing solutions, foster client relationships, and contribute to revenue gr...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Join a team that's redefining operations excellence. Take charge of capacity planning, workforce management, and AI-driven efficiencies for our rapidly growing agency, scaling operations while driving...

Transform customer onboarding by leading a high-performing team to optimize software adoption and payment utilization while enhancing the customer experience and driving revenue growth. Collaborate cr...

Elevate pricing strategy across a diverse portfolio by owning monetization, governance, and value packaging. Collaborate with peers and drive commercial readiness, ensuring competitive positioning and...

Drive growth by managing strategic customer relationships, understanding supply chain needs, and implementing effective solutions for long-term success while navigating internal collaborations and inf...

Elevate your career by leading a dynamic creative team while driving innovative strategies and delivering high-quality solutions across diverse clients. Foster growth and trust, ensuring exceptional c...

Drive strategic data and AI transformation initiatives for leading CPG and Retail clients, managing complex portfolios, advising executive stakeholders, and delivering high-value solutions that enhanc...

Innovate within a dynamic team to enhance commercial readiness for product launches. Drive strategic execution, unify cross-functional teams, and implement change management processes to ensure succes...

Architect long-term partnership strategies to elevate business growth, forging high-level relationships and guiding vital decisions on product development versus partnerships for maximum impact in eme...

Accelerate revenue growth by leading a global BDR organization, optimizing strategies, and leveraging AI for pipeline development while fostering cross-functional collaboration and driving a high-perf...

Join a team that's redefining business processes by leading large-scale initiatives, driving impactful improvements, and ensuring effective collaboration across functions to achieve strategic objectiv...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Make your mark at a leading firm by driving Professional Services sales and client success. Collaborate with teams across North America, fostering client relationships while ensuring effective solutio...