This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Associate Director, Global eCommerce & Marketing
$166K - $216K *
Champion the evolution of digital commerce platforms, driving strategy, governance, and implementation to support marketing initiatives globally. Lead cross-functional teams to ensure solutions align...
Reposted today
Senior Product Manager, Customer Insights
$160K - $215K *
Drive the Customer Insights product area by transforming data into actionable narratives. Collaborate across teams to build user-facing experiences while pioneering AI-native insights that enhance ent...
1 week ago
Senior Product Manager, Ops & Customer Experience
$160K - $180K *
Grow your career with a dynamic team focused on AI-driven support solutions. As a Senior Product Manager, you will enhance user experience by developing intelligent agents, transforming complex workfl...
3 weeks ago
Director, Technology Solutions
$130K - $180K *
Shape the future of managed services by leveraging AI-driven solutions, optimizing complex processes, and collaborating with cross-functional teams to deliver client-focused application support and de...
1 week ago
$130K - $180K *
Join a team that's driving platform modernization while enhancing legacy products. Lead product strategy and execution for a global platform in the salvage industry, ensuring seamless integration and...
2 weeks ago
$110K - $140K *
Join a team that's focused on strategic partnerships to advance Medical Affairs, leading impactful programs across therapy areas while fostering strong client relationships and guiding teams to achiev...
6 days ago
$90K - $120K *
Manage the comprehensive content strategy across B2B and B2C marketing. Drive creative direction, oversee production workflows, and ensure engagement with multi-touch content journeys aimed at maximiz...
3 weeks ago
Associate Principal, CX Application Strategy
$100K - $130K *
Empower clients to innovate by driving AI transformation in digital CX strategies, merging technology with strategy to create impactful business outcomes in contact center operations...
2 weeks ago
Director, Sales Data & process Compliance
$160K - $190K *
Transform your future by leading strategic pursuits in complex transformation deals. Collaborate across disciplines to craft compelling narratives that resonate with executives. Drive impactful outcom...
1 week ago
Senior Sales Director, Corporate
$215K - $230K *
Lead the charge in driving growth and performance within the Corporate sales sector. Manage a team of Account Executives, develop talent, and shape go-to-market strategies to secure enterprise clients...
4 weeks ago
Product Marketing Manager - Remote
$90K - $130K *
Join a dynamic team that drives go-to-market strategies for innovative products. Collaborate with cross-functional partners to craft compelling messaging, enhance sales enablement, and deliver custome...
2 weeks ago
Principal Product Manager, Growth
$200K - $260K *
Join a team that's redefining regional growth strategies for USDC, driving adoption and liquidity through innovative partnerships. Leverage data-driven insights to build automated platforms that enhan...
Reposted 3 days ago
Director / Senior Manager, Transformation & Change - Wealth Consumer Lending & Deposits
$91K - $171K *
Empower your career by leading cross-functional initiatives to innovate and optimize lending and deposit products. Drive strategic goals from concept to delivery, ensuring alignment with business prio...
2 weeks ago
Director of Engineering, Internal Platforms & Developer Experience
$212K - $300K *
Champion a forward-thinking platform engineering strategy, guiding multiple teams in enhancing developer experience, AI integration, and infrastructure reliability to align with organizational goals a...
Reposted today
$175K - $185K *
Elevate your career by partnering with senior living executives to drive adoption and ROI. This strategic role combines clinical insight and commercial acumen to enhance client relationships and opera...
2 weeks ago
Director, Product Management - Global Store Discovery
$204K - $250K *
Join us to lead our global digital shopping discovery experience across all platforms. You'll own strategy, execution, and innovative initiatives while driving user engagement and optimizing the produ...
5 days ago
Director, Product Management Partner Experiences
$177K - $292K *
Drive seamless integration of third-party devices into a smart home ecosystem by leading strategic roadmaps and partnerships. Collaborate with top tech firms to enable frictionless user experiences an...
1 week ago
$150K - $200K *
Transform strategic account sales by leading a dynamic team, driving revenue growth, and enhancing client relationships within a competitive IT security landscape, optimizing solutions for large enter...
Yesterday
$120K - $180K *
Lead global strategic sales initiatives by managing complex sales cycles, nurturing C-Suite relationships, and delivering profitable revenue growth for a leading tax compliance platform across diverse...
5 days ago
Sr. Manager, CSS Contact Center Solutions
$94K - $105K *
Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...
1 week ago
Senior Director, Digital and AI Tech Product Management
$130K - $180K *
Partner with us to drive digital transformation and AI strategy in higher education. You will lead product initiatives that enhance the university program lifecycle, engage stakeholders, and deliver i...
4 weeks ago
Vice President, Customer Success
$160K *
Champion customer success initiatives to enhance retention and satisfaction. Lead and develop high-performing teams while managing strategic customer portfolios to drive revenue growth and refine the...
4 days ago
$120K - $160K *
Lead the charge in engineering excellence by managing complex projects, mentoring teams, and driving innovative technology implementations. Ensure sustainable operations while aligning with business o...
6 days ago
Director, IT Strategy, Innovation, & Delivery Management
$141K - $247K *
Lead enterprise IT delivery management initiatives, driving governance, operational readiness, and strategic alignment across technology programs. Collaborate with cross-functional teams to ensure eff...
1 week ago
Sr Manager Professional Services Sales
$115K - $125K *
Join a dynamic team as you lead Professional Services Sales initiatives, enhance customer experience, and drive key performance metrics while fostering strong partnerships with sales leaders to achiev...
4 weeks ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.