Director, Customer Experience Jobs in Raleigh, NC

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Shape the future of patient interactions by leading cross-functional design and optimization strategies. Drive enhancements in the patient experience, measuring effectiveness and fostering a culture o...

Champion the design and optimization of patient experiences across services. Collaborate with cross-functional teams to enhance patient interactions and drive measurable improvements, ensuring empathy...

Unlock potential by leading data strategy for product development and customer experience. Oversee a talented team, ensuring data integrity and driving strategic insights across functions to bolster d...

Shape the future of customer engagement by leading a high-impact events strategy across the Americas, driving pipeline growth and customer value through diverse, impactful programs that align with bus...

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

Transform customer experience through strategic leadership in CXAI. Lead the vision and execution of change management, creating compelling narratives and measurable outcomes for a 75,000-person globa...

Empower a high-performing Customer Service team, driving operational excellence and customer satisfaction through effective order management and process improvements in a dynamic B2B environment...

Lead the charge in driving creative excellence and strategic vision within our design department. Oversee a diverse client portfolio, mentor a talented team, and innovate processes to elevate impactfu...

Drive transformation and operational excellence in service delivery, leading a high-performing team to enhance employee experience through strategic initiatives, automation, and AI-enhanced capabiliti...

Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...

Redefine client engagement by leading a tech-driven Client Experience team, enhancing service quality through innovative tools, and fostering talent for operational excellence in a fast-paced support...

Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...

Champion the future of client relations by leading a team of program managers, focusing on client retention and service delivery excellence while driving profitable growth through strategic account ma...

Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...

Join a dynamic team driving audience strategy, measurement, and automation in retail media. Collaborate across departments to enhance advertiser value and establish cohesive data practices. Lead initi...

Unlock potential by driving enterprise transformation, enhancing operational efficiency, and leading cross-functional teams to deliver measurable outcomes in business systems integration and automatio...

Shape the future of program management by leading client accounts, ensuring successful project delivery, and driving business growth. Collaborate closely with sales and R&D to achieve KPIs and maintai...

Elevate presales excellence by leading cross-functional teams to enhance execution quality, drive effective deal strategies, and foster growth through innovative processes while supporting a diverse a...

Join a team that's shaping the customer journey by developing and executing innovative marketing strategies, enhancing engagement, retention, and advocacy efforts, and fostering cross-functional colla...

Champion digital engagement by leading customer success initiatives. Manage a team to design scalable, tech-enabled strategies that enhance customer satisfaction, retention, and lifetime value through...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...