Director, Customer Experience Jobs in Ottawa, ON

Innovate our platform strategy by assessing and rationalizing composition solutions and leading impactful recommendations to enhance client experience in regulated industries with executive sponsorshi...

Lead the charge in driving Professional Services sales and client success, managing comprehensive service delivery while achieving revenue and margin goals across diverse accounts in the US and collab...

Transform customer experiences by leading a high-performing Customer Success team. Collaborate cross-functionally, drive client value, and implement scalable strategies to enhance user engagement and...

Elevate your career by driving customer success and advocacy for key accounts. Build trusted relationships and ensure customers gain maximum value from their investment while collaborating with variou...

Lead the charge in enhancing client cybersecurity and NERC compliance solutions. Drive business development and project execution while mentoring team members to ensure quality outcomes across Canada...

Engineer operational excellence within warehousing; lead efforts to improve efficiency and support onboarding in new markets across the network. Drive strategic initiatives, leveraging technology to o...

Lead, coach, and optimize customer support operations across three key brands, ensuring alignment with our operational frameworks while driving support excellence and leveraging AI advancements for te...

Accelerate product innovation by owning AI-native capabilities in our leading digital forensics platform. Collaborate cross-functionally to deliver solutions that enhance investigator efficiency and m...

Lead the charge in cybersecurity client engagements by driving growth through trusted advisor relationships at the C-suite level, aligning strategic solutions with client needs to enhance enterprise s...

Transform customer success by building and leading a high-performing team of Strategic CSMs, developing consultative partnerships, and establishing foundational metrics and frameworks for enterprise-l...

Join a dynamic team driving project and program management in healthcare, ensuring optimal staff performance and service quality while overseeing innovative client-focused projects and initiatives for...

Help us streamline revenue operations and enhance pricing accuracy. You'll optimize CRM systems, manage data hygiene, and ensure effective billing processes. Collaborate with Sales, Finance, and Custo...

Champion customer success by providing strategic guidance and solutions, driving collaboration across teams to enhance operational efficiency for major clients while nurturing long-term partnerships...

Pioneer innovative HR transformation by strategically optimizing HR tech, focusing on Workday and AI solutions. Collaborate with leadership to enhance efficiency, decision-making, and elevate the empl...

Champion growth with strategic marketing leadership, driving initiatives that enhance customer engagement, retention, and brand visibility across the full lifecycle. Lead a dynamic team to optimize re...

Shape the future of customer experience through AI by driving innovations in workflows and tools. Collaborate cross-functionally to enhance value and efficiency in customer engagements, ensuring respo...

Lead the charge in transforming clinical workflows through innovative ultrasound solutions, collaborating cross-functionally to identify needs, define product requirements, and drive market success, w...

Help us elevate business growth through strategic relationships and innovative AI solutions. As a Senior Director of Business Development, you'll drive client engagement and lead initiatives transform...

Lead strategic HR technology initiatives globally, managing Workday governance, enhancing user support, and driving process improvements to align with business needs while ensuring data integrity acro...

Elevate search performance by leading integrated campaigns and mentoring a team. Drive strategy in SEM and SEO for prominent clients in healthcare, ensuring outstanding results and client satisfaction...

Advance your career by leading product innovations in demand planning and inventory optimization. Collaborate with teams to deliver customer-centric solutions that drive efficiency and address complex...

Empower client success by leading a dedicated design team, driving project management, and building strong client relationships in commercial interiors, ensuring growth and profitability while fosteri...

Join a team that's driving innovative design solutions for diverse industries. Lead projects that enhance customer experiences, collaborate with cross-functional teams, and shape strategies that incre...

Analyze market dynamics to build a revenue-generating marketing strategy. Transform inbound and outbound pipelines, align teams, and enhance brand positioning to drive demand in the utility SaaS secto...

Empower your career by leading a team to redefine agent support tools. Drive AI integration while managing people and crafting strategies to enhance customer service efficiency and quality across a co...