Director, Customer Experience Jobs in Charlotte, NC

Pioneer innovative solutions to enhance customer relationship management and commercial technology. Drive digital transformation across teams, improve processes, and deliver results that boost revenue...

Lead strategic initiatives in clinical affairs, integrating innovation and compliance to elevate patient care and drive effective healthcare delivery. Collaborate across teams to enhance clinical solu...

Build and lead a global Professional Services team, driving customer onboarding, optimizing methodologies, and leveraging AI to enhance project delivery across regions and cultures. Play a pivotal rol...

Shape world-class consumer travel experiences by designing impactful, user-centered interfaces. Collaborate with product teams to create seamless designs while employing data-driven insights and AI to...

Lead the charge in developing strategic partnerships that drive service growth and maximize revenue. Cultivate enduring relationships with city and agency leaders while navigating complex contract neg...

Accelerate progress at client organizations by guiding major financial transformations, developing strategies, and leading diverse project teams to deliver impactful solutions across various industrie...

Lead the operational excellence of the Group Health Division, optimizing performance metrics and driving client satisfaction through tailored initiatives and a dedicated team. Collaborate with medical...

Drive product strategy for financial management solutions, leveraging AI to transform processes and elevate outcomes. Lead a dynamic team to redefine accountability and deliver comprehensive value to...

Drive curriculum strategy to shape future skills in response to emerging tech trends. Collaborate cross-functionally to create innovative learning experiences that align with current market demands an...

Lead the enterprise strategy for content operations, enhancing scalability, compliance, and user experience. Drive continuous improvement, governance, and team leadership while ensuring alignment acro...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Elevate your career by leading strategic partnerships with key Group Purchasing Organizations. Drive account growth, manage executive relationships, and navigate complex negotiations to expand busines...

Transform engineering leadership by driving software development, fostering an AI-driven engineering culture, and aligning tech initiatives with business goals to create scalable, high-quality product...

Drive Auvik's partner ecosystem growth as Director of Channel Sales, crafting strategies to expand partnerships, optimize performance, and lead a high-impact team for measurable revenue success in a d...

Drive growth and foster relationships with complex, multi-location enterprise accounts. Lead cross-functional initiatives, execute QBRs, and create strategic frameworks that ensure high-value customer...

Inspire innovative digital learning experiences in math education, leading a talented team of Learning Experience Designers to create engaging, impactful resources grounded in research, collaboration...

Lead the charge in managing product operations for complex B2B platforms. Collaborate with cross-functional teams to enhance product delivery while executing strategic initiatives set by leadership. D...

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

Join a team that's driving innovative solutions for complex markets by leading a high-performing sales group. You'll enhance growth strategies, collaborate cross-functionally, and shape a culture focu...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Transform product strategy and team performance within the logistics domain. Drive product outcomes, define roadmaps, and ensure alignment across engineering and sales, fostering innovation in SaaS lo...

Lead the charge in client growth through strategic paid search management, fostering high-level relationships, and integrating insights across channels to drive results while mentoring your team and e...

Elevate customer success by leading a high-performing team to drive regional growth strategies, enhance client relationships, and achieve sales targets through effective account management and collabo...

Advance advertising strategies for a multi-brand portfolio across Amazon. Lead a talented team and optimize budgets to achieve significant revenue and margin targets while ensuring the effectiveness o...

Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...