Director, Customer Experience Jobs in Charlotte, NC

Accelerate progress at a strategic level, driving category growth through ownership of key initiatives that enhance acquisition, retention, and overall customer experience in a high-impact healthcare...

Join our team to lead integrated communications, amplifying brand awareness across diverse audiences using innovative strategies in AI, security, and B2B markets. Drive impactful narratives through co...

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

Join a team that's passionate about payroll excellence! Oversee full-cycle payroll for a diverse U.S. workforce, ensuring compliance, accuracy, and operational efficiency while driving continuous impr...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Drive customer satisfaction by managing the full customer lifecycle, ensuring success and renewal through expert implementation and strategic collaboration. Foster engineering transformation for enter...

Lead and scale a multi-disciplinary UX team to elevate design maturity, embed data-driven practices, and drive product adoption and retention, collaborating closely with cross-functional stakeholders...

Transform product management with a focus on compliance and scalability. Drive vision, align cross-functional teams, and lead a high-performing group to deliver innovative solutions that strengthen op...

Join a team that empowers the Customer Success organization through tailored training, strategic coaching, and data-driven insights, ensuring exceptional client experiences and measurable business gro...

Lead the charge in product marketing strategy, positioning, and sales enablement for a suite of environmental monitoring products, ensuring competitive differentiation and value-driven messaging acros...

Lead the charge in developing and executing the Enterprise Builder program, driving targeted ABM strategies, and ensuring pipeline growth through strategic executive engagement and comprehensive accou...

Transform membership strategies and experiences, leading growth and retention efforts while collaborating cross-functionally to enhance member engagement and operational excellence, driving sustainabl...

Join us to lead a high-performing team of Client Success Managers, empowering client relationships and driving service excellence. This role blends strategic oversight and operational management to en...

Drive the evolution of AI-powered contract lifecycle management solutions, translating complex technologies into actionable business strategies. Collaborate with C-suite executives to craft innovative...

Champion operational excellence by driving continuous improvement across the supply chain. Lead cross-functional teams to optimize manufacturing strategies, enhance product quality, and ensure profita...

Shape the financial strategy of Product & Services by integrating key business insights into cohesive narratives that drive effective resource allocation and enhance overall operational performance ac...

Lead and inspire a team in aligning technology programs with strategic goals, driving excellence in project execution, fostering stakeholder relationships, and enhancing program methodologies to ensur...

Join a team that's redefining the customer experience in utilities by building a seamless, AI-driven self-service platform. You'll lead initiatives to enhance digital interactions, ensuring a proactiv...

Strategize product marketing initiatives to drive enterprise growth in the evolving grocery landscape. Lead cross-functional teams to create impactful campaigns, enhance market presence, and foster a...

Champion product innovation by leading cross-functional teams to define, develop, and deliver high-impact solutions in a dynamic AI-driven environment, while ensuring regulatory compliance and stakeho...

Join a team that pioneers innovative talent acquisition strategies, driving growth by recruiting exceptional sales professionals. Shape a high-performing culture while partnering with leadership to tr...

Join as a Senior Director, Event Production, leading a team to create seamless, unforgettable events for healthcare professionals. Drive strategic problem solving and ground leadership, ensuring every...

Shape the future of marketing strategy by driving innovative, data-driven initiatives and optimizing brand growth. Lead a dynamic team while collaborating cross-functionally to enhance customer engage...

Transform marketing strategies by developing engaging product content that enhances client outreach and drives capital growth across diverse investment products and markets, ensuring competitive diffe...

Drive impactful product insights by translating complex advertising metrics into actionable strategies, supporting sales and marketing goals for strategic accounts while enhancing product adoption and...