Director, Customer Experience Jobs in Boston, MA

Drive the evolution of the Sustaining Engineering PMO, ensuring project strategies, execution, and stakeholder communication advance organizational objectives across U.S., EU, and Japan business units...

Elevate your career by managing IT sourcing and vendor strategies, ensuring alignment with business goals while leading negotiations, developing strategies, and driving performance management across t...

Lead design at Chewy Health, inspiring teams to create customer-centric, omni-channel pet care experiences, while driving innovation and operational excellence across complex product environments...

Empower the future of the trades by defining, owning, and delivering AI-driven product strategies that enhance operations for Exteriors contractors. Drive innovation from concept to execution while co...

Transform your career by driving the strategic direction in Cardio, Renal, and Metabolic therapeutic areas, supporting commercial insights and pipeline development through collaboration and innovative...

Lead the charge in transforming our R&D people strategy as we embrace an AI-first approach. Collaborate with senior leaders to redefine talent structures and drive impactful change across engineering...

Empower exceptional client experiences and retention by leading customer-facing operations. Drive operational excellence, team development, and strategic partnerships while fostering a culture of acco...

Accelerate progress at a high-impact growth marketing role, driving performance-focused digital strategies. Lead a team to optimize campaigns, elevate brand engagement, and deliver measurable results...

Pioneer best-in-class global payroll operations across multiple regions, ensuring compliance, accuracy, and efficiency. Collaborate with cross-functional teams to enhance payroll systems and processes...

Elevate business decision-making by leading analytical initiatives that leverage data insights, cross-functional collaboration, and advanced statistical techniques to drive strategic action and suppor...

Lead a dynamic team in overseeing commercial real estate transactions, from lease negotiations to property disposals. Shape client strategies with expertise, manage workflows, and mentor staff while e...

Elevate our Customer Success strategy by leading a team that manages diverse accounts, optimizing engagement models, and creating data-driven solutions to enhance retention and support growth across a...

Shape the future of decision-making by driving data analytics initiatives, influencing strategic business outcomes through robust statistical methodologies while building cross-enterprise relationship...

Lead external communications strategy to enhance brand visibility and reputation. Collaborate with executives and teams to execute impactful PR programs across media channels, shaping narratives that...

Optimize workforce strategies by leading analytics and planning initiatives that enhance supply chain operations, collaborating closely with finance and HR to align labor capacity with business demand...

Manage plant operations to drive efficiency, improve performance, and lead a diverse team of over 300. Ensure compliance with safety standards and regulatory requirements while fostering a culture of...

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

Transform compensation practices and lead HR tech innovation as you partner with executives to enhance Total Rewards in a rapidly growing global setting, driving strategic initiatives and HRIS excelle...

Lead and execute strategic initiatives that drive business performance, aligning cross-functional teams to achieve measurable outcomes. Utilize strong relationship-building and analytical skills to in...

Lead and transform engineering strategies for a key fraud detection platform, guiding teams to deliver high-quality, scalable systems while aligning with cross-functional partners to enhance execution...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Accelerate progress at CreativeX by owning positioning, driving product launches, and building competitive intelligence, ensuring impactful storytelling across a versatile audience that fuels growth a...

Partner with us to lead the strategic planning and execution of enterprise resilience initiatives, ensuring rapid recovery from disruptions while fostering partnerships and enhancing organizational pr...

Drive the sales strategy for a leading CPG account, leading a high-performing team to achieve revenue growth, manage key customer relationships, and optimize product offerings while delivering impactf...

Transform enterprise performance by leading strategic initiatives that enhance productivity, operational efficiency, and sustained growth. Collaborate with senior leaders to drive impactful changes an...