Director, Customer Experience Jobs in Boston, MA

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Shape the future of HOKA by defining and elevating brand presence through immersive physical experiences. Lead a multidisciplinary team to design and execute innovative seasonal storytelling across re...

Drive innovation in AI-driven solutions by overseeing product lifecycles, collaborating with cross-functional teams, and aligning product roadmaps with strategic objectives to enhance user experiences...

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

Transform your career by leading operations in a vibrant location, ensuring sales growth, exceptional guest experiences, and team development. Drive performance and uphold standards in a high-energy e...

Join a team that's redefining organizational success by leveraging human capital strategies, driving culture, and enhancing talent outcomes through collaboration with leaders and data-informed insight...

Pioneer excellence in customer care by developing global strategies that enhance service delivery and customer experience. Lead large teams, drive transformation, and align initiatives with business o...

Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...

Transform user experiences by leading the UX function, unifying design across multiple products, and driving strategic growth. Collaborate cross-functionally to shape experiences that prioritize user...

Join a team that's passionate about marketing and communications! Drive strategic initiatives and manage vendors to elevate creative output, ensuring alignment across channels. Your expertise will hel...

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...

Shape organizational success by leading transformative initiatives that enhance leadership development, drive employee engagement, and align talent strategies with business goals across the Engineerin...

Pioneer the future of client services by leading transaction engagements, fostering relationships, and mentoring teams to deliver exceptional results in financial diligence and strategic insights...

Explore this opportunity to lead corporate legal matters, overseeing governance, M&A, and compliance with U.S. securities laws. Collaborate with cross-functional teams while managing external counsel...

Lead the charge by executing commercial sales strategies and fostering a high-performing sales team while driving profitable growth in the laboratory services sector through effective coaching and str...

Lead the charge in successful project implementations, ensuring timely delivery and client training. Collaborate with cross-functional teams to optimize outcomes and enhance client satisfaction throug...

Drive new revenue growth by leading strategic sales initiatives in facilities management across the U.S. Leverage your expertise to build relationships, exceed sales quotas, and contribute to a high-p...

Join us to lead a data-driven global team focused on innovative demand generation strategies. Drive growth by maximizing the effectiveness of our marketing efforts and budget across multiple regions a...

Empower data-driven insights as a Sr. Director managing diverse client projects. Lead teams to identify opportunities, enhance client relationships, and drive product development in a fast-paced envir...

Inspire data-driven decision-making by leading a team of BI analysts, developing executive dashboards, and enabling AI-assisted analytics for actionable business insights across diverse stakeholders...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...

Transform strategic account management by driving growth and forging strong partnerships with corporate and laboratory stakeholders across the diagnostics landscape. Leverage expertise to maximize mar...

Lead the charge in developing innovative product strategies and driving portfolio performance in the Aftermarket sector, while fostering cross-functional collaboration and ensuring customer-centric pr...

Transform customer engagement with data-driven insights. As a Sr. CX Ops Analyst, lead analytics strategies to enhance customer experience, operational efficiency, and revenue growth while collaborati...