Director, Customer Experience Jobs in Boston, MA

Lead the charge in transforming business processes and governance within CSO to enhance operational excellence. Collaborate with leaders and stakeholders to drive insights and initiatives for improved...

Elevate your career by driving client partnerships and agency excellence through strategic vision and execution. Lead brand planning and foster creativity to deliver impactful advertising solutions th...

Drive AI innovation as you collaborate with product teams to craft high-impact solutions. Leverage your expertise to translate market needs into actionable strategies, guiding products from conception...

Join a team that's dedicated to driving success for enterprise customers. In this role, you'll foster strong relationships, deliver strategic insights, and ensure alignment between customer needs and...

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Elevate our Workday Healthcare practice by driving sales, strengthening client relations, and fostering strategic partnerships while delivering exceptional solutions that enhance operational excellenc...

Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...

Unlock new opportunities by spearheading strategic account growth with Fortune 5000 brands. Drive revenue through innovative event solutions, building strong relationships while managing high-impact p...

Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...

Inspire operational excellence by leading critical programs and mentoring PM talent across multiple sites. Collaborate with teams to drive business growth and streamline processes, shaping the future...

Join a team that's dedicated to elevating client relationships and driving innovative strategies. Take the lead in managing client portfolios, ensuring satisfaction, and contributing to business growt...

Lead the strategic direction for high-impact client accounts, bridging business goals and integrated marketing. Drive cohesive, full-funnel strategies and ensure accountability for account health, sat...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Shape the future of HOKA by defining and elevating brand presence through immersive physical experiences. Lead a multidisciplinary team to design and execute innovative seasonal storytelling across re...

Drive innovation in AI-driven solutions by overseeing product lifecycles, collaborating with cross-functional teams, and aligning product roadmaps with strategic objectives to enhance user experiences...

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

Transform your career by leading operations in a vibrant location, ensuring sales growth, exceptional guest experiences, and team development. Drive performance and uphold standards in a high-energy e...

Join a team that's redefining organizational success by leveraging human capital strategies, driving culture, and enhancing talent outcomes through collaboration with leaders and data-informed insight...

Pioneer excellence in customer care by developing global strategies that enhance service delivery and customer experience. Lead large teams, drive transformation, and align initiatives with business o...

Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...