Director, Customer Experience Jobs in Boston, MA

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Lead the charge in designing and executing talent strategies for global Operations. Drive people programs, optimize workforce efficiencies, and enhance organizational effectiveness while partnering wi...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Lead customer success initiatives, implementing best practices for maximizing ROI in Enterprise Asset Management while mentoring a team to foster customer advocacy and enrich service delivery...

Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...

Shape strategic partnerships by influencing senior leaders and driving organizational change. Identify value creation opportunities and enhance The Way We Work mindsets, fostering collaboration and ef...

Lead the charge in transforming business processes and governance within CSO to enhance operational excellence. Collaborate with leaders and stakeholders to drive insights and initiatives for improved...

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Elevate our Workday Healthcare practice by driving sales, strengthening client relations, and fostering strategic partnerships while delivering exceptional solutions that enhance operational excellenc...

Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...

Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...

Inspire operational excellence by leading critical programs and mentoring PM talent across multiple sites. Collaborate with teams to drive business growth and streamline processes, shaping the future...

Join a team that's dedicated to elevating client relationships and driving innovative strategies. Take the lead in managing client portfolios, ensuring satisfaction, and contributing to business growt...

Lead the strategic direction for high-impact client accounts, bridging business goals and integrated marketing. Drive cohesive, full-funnel strategies and ensure accountability for account health, sat...

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Shape the future of HOKA by defining and elevating brand presence through immersive physical experiences. Lead a multidisciplinary team to design and execute innovative seasonal storytelling across re...

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

Transform your career by leading operations in a vibrant location, ensuring sales growth, exceptional guest experiences, and team development. Drive performance and uphold standards in a high-energy e...

Join a team that's redefining organizational success by leveraging human capital strategies, driving culture, and enhancing talent outcomes through collaboration with leaders and data-informed insight...

Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...