Director, Customer Experience Jobs in Austin, TX

Drive high-quality business performance and operational excellence across regions by coaching and aligning leadership teams, ensuring accountability, and fostering a culture of continuous improvement...

Champion strategic HR partnerships with senior leaders to align talent strategies with business goals, driving organizational effectiveness and employee engagement within a dynamic, customer-focused e...

Lead the charge in shaping employee listening initiatives across the organization. This role ensures coordinated execution of surveys and listening programs, fostering a positive employee experience w...

Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...

Shape the future of cybersecurity by developing strategies, leading a team, and ensuring compliance to protect vital infrastructure and client data across a SaaS platform...

Drive the evolution of claims management by leading TPA strategy and execution. Build a high-performance team to optimize operations, enhance customer satisfaction, and ensure compliance in a rapidly...

Unlock potential by leading GTM analytics and revenue operations. Partner with leadership to enhance forecasting, reporting, and efficiency across the organization. Drive strategic planning while deve...

Lead operational strategy and execution to optimize revenue streams across diverse markets. Collaborate with cross-functional teams to improve processes and drive successful outcomes in business and s...

Optimize enterprise segment performance by leading a team of managers, ensuring exceptional customer relationships, and driving strategic decisions that enhance retention and growth. Make a significan...

Unlock potential by spearheading Sales Enablement to drive revenue growth, enhance onboarding processes, and utilize AI-driven coaching. Lead and scale initiatives to ensure sales reps achieve excepti...

Accelerate progress at a high-growth tech firm by owning marketing operations, developing frameworks for performance measurement, and driving cross-functional alignment, while managing a direct report...

Join a dynamic team to drive customer success in biopharma, fostering robust relationships and leveraging AI tools for efficiency. Shape processes, mentor rising talent, and represent customer needs i...

Transform client relationships as you lead a key scientific publications account, ensuring strategic publication delivery, operational excellence, and team development across functions to achieve high...

Innovate by leading and optimizing Revenue Operations to enhance global efficiencies. Partner with cross-functional teams to drive automations, streamline processes, and implement strategic initiative...

Lead the charge in driving global deal process transformation for a large, multi-channel business. Partner with cross-functional stakeholders to enhance operational excellence and streamline workflows...

Transform your career by leading comprehensive marketing strategies and physician relationship development to drive brand awareness, patient acquisition, and revenue growth in a regulated healthcare s...

Lead the charge in transforming client delivery with innovative project execution across multiple financial technology products, ensuring high-quality outcomes and exceptional client relationships whi...

The Account Executive at Kastle Systems is responsible for selling advanced technology security solutions to high growth National Corporate Accounts. This role involves identifying new accounts, build...

Transform product vision and engineering for a dynamic platform that connects teams and AI, driving impactful user experiences. Shape strategy, lead development, and collaborate across disciplines to...

Lead customer insights initiatives to drive product strategy and marketing alignment. Engage with stakeholders, analyze feedback, and present actionable insights that enhance customer experience and i...

Shape product marketing strategies by building positioning, messaging, and sales enablement tools to ensure successful launch and promotion of educational travel programs while collaborating across te...

Drive global inventory strategy and governance for excellence in supply chain planning, enhancing service performance and operational efficiency while leading a high-performing team to meet transforma...

Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...

Lead the charge in transforming talent and organizational development, setting a multi-year strategy to enhance performance and capability. Collaborate with senior leaders to design and implement tail...

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...