Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$180K - $215K *

Lead innovative dam safety projects, managing teams and providing expert technical support to ensure compliance, safety, and quality in engineering solutions. Collaborate with clients and regulators t...

1 week ago

  •   15+ years exp.  •   Energy & Utilities

$117K - $176K *

Design innovative mechanical systems for complex transit projects, enhancing infrastructure across the U.S. Leverage expertise in HVAC and vertical transport while collaborating with multidisciplinary...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$104K *

Join a team that leads innovative engineering projects, applying advanced principles to solve complex challenges in healthcare facility design and construction while ensuring compliance with regulatio...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$73K - $135K *

Join a team that's driving continuous process improvements and innovation in manufacturing. Collaborate across departments to enhance production efficiency, ensure optimal equipment function, and supp...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$61K - $113K *

Innovate and enhance manufacturing processes, leading projects to improve efficiency, reduce costs, and ensure high-quality standards while collaborating across teams to achieve strategic goals in a d...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Reimagine manufacturing by designing innovative equipment to enhance production processes. Lead projects from conception to implementation, collaborating closely with teams to improve reliability and...

Reposted today

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $135K *

Transform manufacturing processes to enhance efficiency and quality within aerospace production, collaborating across teams to support new product introductions and drive continuous improvement. Your...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Elevate your engineering career by designing advanced mechanical systems for custom automation projects across aerospace, defense, and more. Leverage your expertise to drive design from concept throug...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Engage in designing innovative infrastructure projects, focusing on bridge design, detailing, and inspections across the Midwest, while contributing to dynamic transportation solutions for clients...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$118K - $180K *

Elevate your career by applying your structural engineering expertise to design innovative solutions for industrial facilities. Lead teams and tackle complex challenges while guiding junior engineers...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$66K - $124K *

Lead technical ownership and continuous improvement of energetic materials manufacturing processes, ensuring safety, efficiency, and compliance through hands-on engagement with operators and cross-fun...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Optimize energetic material manufacturing processes with hands-on engineering support, ensuring safety and compliance. Collaborate cross-functionally to enhance productivity and drive continuous impro...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Shape the future of infrastructure by leading geotechnical projects. Utilize your expertise to drive investigations, analysis, and design while mentoring teams and fostering client relationships in th...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in providing engineering and consulting services across diverse projects. Manage field investigations, analyze data, and ensure compliance while delivering innovative solutions for var...

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a team that's redefining engineering by providing innovative consulting and technical leadership across diverse projects, ensuring client satisfaction through quality standards and effective prob...

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Elevate your engineering career by leading diverse projects, ensuring quality, safety, and compliance while mentoring teams. Utilize advanced techniques to solve complex challenges across multiple sec...

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Engineer impactful solutions by leading diverse engineering projects, ensuring compliance, enhancing safety, and driving quality standards across various sectors. Collaborate with teams to deliver inn...

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Champion innovative engineering solutions across diverse sectors while leading project teams, ensuring safety, quality, and effective communication to meet client needs and drive project success...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Engineer innovative solutions by leading projects across diverse sectors, applying advanced engineering principles, and delivering technical expertise to meet client needs while ensuring quality and s...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Drive engineering excellence by leading complex geotechnical projects, ensuring safety, quality, and compliance while collaborating with diverse teams to deliver innovative solutions across various se...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$104K - $132K *

Build innovative solutions as a Senior Geotechnical Engineer, guiding projects across various industries from initial design to execution. Collaborate with diverse teams to deliver quality results whi...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $115K *

Champion innovative designs as a Senior Structural Engineer, leading mid-size projects while ensuring quality and efficiency. Leverage your expertise to produce coordinated construction documents and...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Manage structural projects by delivering innovative design solutions, ensuring quality and coordination of construction documents while mentoring junior engineers and guiding project scope with minima...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Shape the future of structural design by leading projects, delivering innovative solutions, and mentoring engineers. Ensure quality and compliance through expert analysis and coordinated documentation...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Lead the charge in delivering innovative structural design solutions with minimal supervision. Oversee project scope, manage teams, and ensure quality in construction documents while mentoring junior...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.