Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$118K - $180K *

Elevate your career by engaging in nuclear power plant systems design and modification, leading project teams, and leveraging modern technologies to innovate and enhance engineering workflows in a col...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$152K - $209K *

Drive the development of complex software solutions for semiconductor equipment. Lead projects, define specifications, troubleshoot issues, and collaborate with stakeholders. Ideal for experienced pro...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $110K *

Champion the mechanical design of innovative automation solutions across diverse projects, collaborating with clients and leading interdisciplinary teams to ensure timely and budget-friendly delivery...

4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K - $179K *

Empower innovative solutions in nuclear power plant systems design, overseeing modification packages, technical documents, and leading engineering teams while optimizing operational efficiency and cli...

North York, ONIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $150K *

Transform thermal management solutions by designing high-performance direct-to-chip cold plate modules and optimizing water cooling systems. Leverage your engineering expertise to enhance reliability...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Engineer innovative mechanical piping solutions for heavy industrial projects, overseeing design, site engineering, and project execution. Collaborate with multidisciplinary teams to ensure efficiency...

Montreal, QCIn-Person

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Unlock potential by managing design and support for innovative mechanical products used in oil & gas drilling. Oversee projects from conception to testing and collaborate across departments to ensure...

1 month ago

  •   Less than 5 years exp.  •   Energy & Utilities

$108K - $120K *

Help us unlock potential by leading the test infrastructure for innovative fuel handling systems. Collaborate closely with engineers to validate intricate mechanical components through hands-on testin...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Join a team that supports and innovates aerospace materials for high-performance jet aircraft. Drive improvements through process development and compliance with safety and performance standards while...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$117K - $204K *

Accelerate progress at a cutting-edge deep tech startup by leading quality assurance initiatives, establishing robust quality management systems, and driving compliance towards AS9100 and ISO9001 cert...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $120K *

Champion operational excellence in molding processes through expert analysis and leadership. Drive innovations in safety, quality, delivery, and cost with a strong focus on reducing cycle times and en...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Elevate design excellence by leading advanced engineering projects for building systems. Collaborate with a team to optimize performance, enhance comfort, and ensure compliance while driving innovativ...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$106K - $140K *

Engineer innovative mechanical solutions that enhance building performance and sustainability. Collaborate with teams on design, construction, and optimization to improve energy efficiency and occupan...

4 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$70K - $123K *

Partner with us to support the M270A2 program as a Mechanical Design Engineer, ensuring production flow, resolving technical challenges, and enhancing design processes in a collaborative, cross-functi...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $110K *

Lead the charge in driving operational excellence in advanced composites and plastics with a focus on process optimization, safety, and efficiency. Collaborate on new product developments while mentor...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $120K *

Join a team that's focused on driving operational excellence in advanced composite manufacturing. Lead impactful process developments to enhance safety, quality, delivery, and cost while mentoring oth...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $167K *

Elevate your engineering career by leading complex mechanical design projects. Collaborate with a diverse team, optimize energy efficiency, and innovate for commercial and institutional clients. Drive...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$90K - $120K *

Lead advanced civil engineering projects, delivering innovative solutions and mentoring junior staff while ensuring compliance with regulations and design standards throughout the project lifecycle...

1 month ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$90K - $120K *

Transform engineering projects by leading innovative, resilient solutions from design through completion, while mentoring teams to ensure adherence to quality, regulatory standards, and collaboration...

1 month ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$80K - $100K *

Unlock potential by leading the design and production of advanced mechanical systems for defense and aerospace applications. Collaborate cross-functionally to develop innovative, manufacturable soluti...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $110K *

Lead the charge in mechanical design for industrial water treatment systems. Ensure compliance, collaborate with cross-functional teams, and utilize engineering principles to deliver high-quality solu...

Burlington, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Shape the future of land development by managing diverse projects, consulting with clients, leading proposals, and ensuring project success in civil engineering design and operations while cultivating...

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $115K *

Drive impactful structural engineering solutions and oversee a team on diverse projects involving design, integration, and optimization of material handling systems. Embrace opportunities for professi...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $110K *

Lead and execute diverse civil engineering projects while ensuring on-time delivery and budget adherence. Collaborate with clients and teams, manage project scopes, and oversee technical staff for opt...

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $110K *

Elevate mechanical designs and systems through innovative engineering solutions, leading feasibility studies and collaborating with teams to ensure project success in robotics and automation...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.