Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
$150K - $160K *
Lead the charge in redefining product engineering workflows by integrating AI-driven development processes while ensuring human oversight, accountability, and a high-quality output that serves a milli...
1 week ago
Lead Electrical Engineer 1 - Nuclear
$118K - $180K *
Champion complex electrical engineering projects at nuclear plants by leading technical teams, defining scopes, ensuring quality deliverables, and fostering client relationships while leveraging moder...
1 week ago
$110K - $130K *
Join a team that's driving energy efficiency and sustainability solutions. Lead field engineering efforts, conduct energy assessments, and develop innovative solutions while collaborating with cross-f...
4 days ago
$140K - $182K *
Lead the charge in fire protection engineering by developing lifelong client relationships, fostering team culture, and ensuring technical excellence to deliver top-tier safety solutions for varied co...
1 week ago
$110K - $130K *
Shape the future of naval operations by managing multidisciplinary projects, deploying software solutions, and providing expert support for system applications across all platforms onboard and ashore...
1 week ago
$80K - $95K *
Engage with diverse teams to drive technical excellence in geotechnical engineering projects, ensuring feasibility and design integrity while cultivating collaborative relationships across functions f...
2 weeks ago
Senior Civil Engineer - Site Design
$95K - $115K *
Join a team that's redefining civil engineering through innovative design and mentorship. Provide technical guidance on complex projects while enhancing team expertise and fostering collaboration in a...
Reposted yesterday
Lead Civil/Structural Construction Specialist 2 -- Field Assignment
$134K - $205K *
Oversee civil and structural construction activities, ensuring compliance with safety protocols and quality standards, while managing project timelines and collaborating with cross-functional teams to...
6 days ago
$110K - $130K *
Advance complex nuclear projects by leading cross-functional teams, ensuring customer satisfaction, managing risks, and driving project execution under tight schedules and budgets. Collaborate across...
4 weeks ago
$110K - $130K *
Lead the charge in managing complex projects involving diverse teams to drive the development and deployment of cutting-edge Small Modular Reactor technology, ensuring alignment with customer requirem...
4 weeks ago
Senior Engineer - Municipal Projects
$100K - $120K *
Join a dynamic engineering team as you lead innovative sustainable projects. Leverage your expertise to ensure quality, mentor others, and shape engineering solutions that positively impact communitie...
Reposted yesterday
$150K - $180K *
Advance your career by leading cross-functional engineering teams to transform insurance solutions. Drive strategic initiatives, ensure operational excellence, and foster a culture of innovation while...
2 weeks ago
Licensed Civil Engineer - Site Design
$80K - $95K *
Drive impactful site design projects while collaborating across disciplines. Engage in project management, prepare planning documents, and ensure effective communication with stakeholders to enhance c...
Reposted yesterday
$80K - $95K *
Transform your career with impactful leadership in electric utility distribution projects, driving technical excellence in engineering designs, mentoring junior engineers, and ensuring compliance for...
6 days ago
$80K - $95K *
Elevate customer relationships and drive sales growth through strategic outreach, education on advanced technologies, and collaborative support. Maximize opportunities in designated territories while...
Yesterday
Industrial Water Process Engineer
$95K - $155K *
Empower your career by leading critical water process engineering initiatives. Collaborate with seasoned professionals to craft innovative solutions for complex engineering challenges in the oil & gas...
3 weeks ago
$85K *
Lead the charge in overseeing formwork projects from planning to execution, ensuring timely delivery. Collaborate with diverse teams to deliver projects that meet safety standards and exceed client ex...
5 days ago
$94K - $112K *
Join a team that's shaping the future of renewable energy. In this role, you’ll design and engineer utility-scale solar and battery energy projects. Collaborate with experts to enhance project develop...
1 week ago
Field Applications Engineer Leader
$120K - $145K *
Unlock your potential as a strategic leader driving growth and customer excellence. Shape high-performing teams, enhance client relationships, and spearhead innovative solutions in advanced manufactur...
1 week ago
$125K - $150K *
Lead the charge in driving sales growth and relationship management within a diverse territory, while leveraging technical resources and strategic insights to maximize account potential and develop ne...
2 weeks ago
Lead Engineer - Overhead Transmission Line Design
$110K - $130K *
Empower project success by leading civil/structural engineering for high voltage transmission lines. This role involves comprehensive design, analysis, and project coordination, ensuring quality and c...
3 weeks ago
Senior Engineer - Protection & Control
$110K - $130K *
Join a team that's driving innovation in substation engineering. Leverage your expertise to create comprehensive designs, lead technical discussions, and mentor junior engineers in a collaborative env...
3 weeks ago
$70K - $105K *
Support complex construction projects by managing execution, project controls, and coordination to achieve objectives. Serve as the liaison among clients, contractors, and teams, ensuring quality and...
4 weeks ago
$80K - $95K *
Lead transmission line projects from scoping to completion, collaborating with cross-functional teams while managing client relationships. Gain hands-on experience under expert guidance and shape the...
1 week ago
$142K - $235K *
Lead the simulation engineering team to develop and integrate advanced simulation models, ensuring timely delivery of cutting-edge capabilities for space exploration. Engage in hands-on technical work...
Yesterday
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.