Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$150K - $180K *

Innovate and lead as a Senior Software Engineer, guiding projects and mentoring talent while driving scalable solutions and enhancing developer experiences across a dynamic engineering platform...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Transform the deployment landscape by leading a customer-focused engineering team, driving scalable integrations and operational excellence across diverse environments while ensuring seamless experien...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Lead complex eDiscovery projects, managing client relations and team dynamics. Utilize expertise to drive project success, while mentoring junior staff and ensuring quality deliverables across multipl...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $120K *

Transform industrial automation solutions through technical implementation and delivery of MES/MOM, Industrial DataOps, and digital transformations. Collaborate with teams to ensure high-quality proje...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Manage the internal cyber environment, ensuring operational security and availability through effective monitoring, documentation, and asset management. Collaborate with teams to enhance security meas...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $220K *

Join a team that's revolutionizing payroll in agriculture. Leverage AI expertise to design and deploy production-grade agents, collaborate across the tech stack, and drive innovative solutions in a fa...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Unlock your potential as a Program Engineering Manager, guiding RF seeker development and overseeing multi-disciplinary teams. Collaborate with government and supplier partners while leading technical...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$84K - $117K *

Unlock potential by leading AI development initiatives that transform Patient Services through innovative software practices, ensuring governance, architecture, and delivery excellence in a collaborat...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Join a team that merges technology and business strategy to drive measurable security outcomes. Leverage your expertise to influence clients, from leading discovery sessions to designing tailored solu...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$73K - $132K *

Deliver innovative engineering solutions on high-voltage transmission projects while collaborating with a diverse team. Take the lead on design tasks, client interactions, and project oversight to enh...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Join a team that's committed to excellence as you oversee project accounting and revenue recognition compliance, ensuring financial integrity for operational power plants and streamlining processes wi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$190K - $267K *

Elevate the advertiser experience by building user-focused applications that activate SMBs on our dynamic platform. Collaborate with product, design, and engineering teams to deliver high-quality, eff...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$184K - $356K *

Champion innovative GPU-accelerated data processing solutions while collaborating with technical experts and industry leaders to enhance performance and influence next-gen architectures and standards...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the engineering project lifecycle of substation projects while collaborating across teams to deliver innovative, compliant, and high-performance solutions. Ensure technical oversight, risk manage...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$250K - $300K *

Lead the development and optimization of state-of-the-art AI models for robotics applications. Collaborate closely with a dedicated team to drive rapid iteration and experimentation, significantly imp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$68K - $113K *

Inspire growth through technical expertise as you enter the Field Engineering Program. Gain hands-on experience, develop leadership skills, and pursue a rewarding career providing power solutions whil...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$217K - $303K *

Lead a high-impact team to architect and build resilient, scalable notification infrastructure. Manage the development lifecycle and ensure operational excellence while collaborating with cross-functi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$72K - $108K *

Drive excellence in power generation equipment repair and alignment. Lead turbine projects while leveraging technical expertise and a commitment to safety and quality to ensure customer satisfaction a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $145K *

Engage with enterprise organizations as a trusted advisor in cybersecurity, leveraging strong technical skills and strategic insight. Work collaboratively to design solutions that address complex secu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Join a team that's shaping the future of technology within a dynamic environment focused on modernization. Leverage your skills in software engineering to lead impactful projects, drive strategy, and...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Deliver strategic sales growth as an executive leader in specialty construction. Drive revenue initiatives, expand customer relationships, and cultivate a high-performance sales team, aligning operati...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Tackle complex programmatic challenges by providing analytical and operational support. Collaborate across teams to enhance performance and decision-making, driving efficiency and compliance in multif...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$75K - $113K *

Drive customer success by leveraging technical sales expertise, building relationships, and collaborating across teams to enhance revenue growth and delivery of solutions that promote health, safety...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Join us in safeguarding critical information systems! Lead the Risk Management Framework implementation and ensure compliance with DoD policies while collaborating with multi-disciplinary teams to enh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$125K - $150K *

Empower your career as a senior Sales Engineer, driving technical engagement and solution design for partner success. Collaborate with Sales and Tech Ops to ensure optimal implementation and adoption...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.