Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$99K - $145K *

Accelerate progress at a cutting-edge AI platform, developing tools and workflows that enhance user interaction with 3D models through advanced integrations in a collaborative, software engineering en...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$155K - $210K *

Engineer high voltage transmission line projects, lead design teams and collaborate with clients while ensuring quality control and project success through innovative solutions and mentoring of junior...

US-AnywhereRemote

Reposted today

  •   15+ years exp.  •   Energy & Utilities

$90K - $130K *

Innovate at the intersection of healthcare and technology. In this role, engineer ML pipelines, enhance data reliability, and ensure production stability for healthcare information systems, impacting...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Unlock potential by transforming client data landscapes through advanced Databricks solutions. Lead the design and implementation of scalable data architectures, bridging technical excellence with rea...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to enhancing customer relationships by integrating cutting-edge radar technologies with diverse applications, providing technical support, and ensuring effective deploymen...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$145K *

Shape the future of IoT platforms by leading cloud-native software development, optimizing real-time data pipelines, and ensuring robust infrastructure deployment while mentoring a talented team and d...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$202K - $230K *

Strategize cross-team leadership, developing managers while overseeing engineering productivity and performance across multiple teams, ensuring alignment with business goals and delivering customer ou...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Contribute to seamless production operations in a dynamic federal API Gateway environment, ensuring stability and reliability through proactive monitoring, incident response, and operational validatio...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $180K *

Architect and develop robust web applications and services, guiding technical direction and mentoring team members while ensuring high standards of performance and reliability in a collaborative envir...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Drive sustainable community recovery by leading risk assessments and climate readiness initiatives. Collaborate with diverse stakeholders to formulate strategic adaptations that enhance resilience, en...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Explore innovative data solutions by modernizing and optimizing our data infrastructure. Join a dynamic team to build data platforms that empower analytics and drive AI workflows, enhancing our abilit...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $162K *

Transform identity operations by managing and enhancing the ForgeRock IAM platform, ensuring system performance and reliability while developing custom solutions to meet diverse business needs...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Elevate enterprise security strategies by bridging technical expertise and business outcomes. Collaborate closely with sales in customer-facing roles to guide organizations through complex cybersecuri...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$142K - $184K *

Unlock potential by leading innovation in IAM security, driving technical strategy across frontend and backend systems while mentoring peers and building scalable, resilient solutions that impact mill...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$154K - $260K *

Partner with us to drive innovation within our IAM platform, influencing the authentication and authorization strategies for millions of users while mentoring a talented team across a scalable tech st...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead site supervision and construction activities, ensuring safety, quality, and efficiency. Partner with teams to manage labor, coordinate subcontractors, and support project success in a fast-paced...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $120K *

Drive innovative PCB designs by collaborating with customers and cross-functional teams. Utilize advanced tools to create high-performance boards while ensuring quality and timely delivery on challeng...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $160K *

Lead the charge in commissioning medium-voltage GIS and RMU systems, ensuring compliance and performance on complex projects. Collaborate with customers and teams to optimize processes while mentoring...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Unlock potential by managing technical client relationships and driving alignment across teams. Collaborate on technical requirements, ensure product feasibility, and deliver training to foster succes...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$130K - $170K *

Empower innovation by designing and implementing scalable solutions in a dynamic engineering team dedicated to enhancing non-residential demand response programs while tackling complex challenges and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $148K *

Join a dynamic team enhancing security in software development. Collaborate with engineering to embed security practices, mitigate application risks, and educate on secure coding throughout the produc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $200K *

Lead and mentor a diverse engineering team while actively contributing to technical discussions and development. Drive team performance, collaboration, and process optimization to meet organizational...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Lead the charge in managing OSP fiber engineering and production activities. Ensure quality delivery of broadband projects while mentoring a skilled team and driving operational efficiency across comp...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$136K - $265K *

Drive the enterprise AI capability across product organization, setting the technical direction, mentoring engineers, and building solutions. Collaborate with teams to enhance productivity through inn...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $253K *

Elevate your career by managing power system consulting engagements, guiding junior engineers, and driving business development efforts in a remote setting. Utilize your extensive expertise to contrib...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.