Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$80K - $100K *

Unlock your potential as a Utility Distribution Planner, overseeing electric service installations from application review to project completion. Collaborate with stakeholders to deliver accurate cost...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Lead our high-impact engineering mission by building critical integrations between complex EHR systems and our innovative platform, delivering real-time insights that empower clinicians to make lifesa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$111K - $141K *

Join a team that's committed to operational excellence, driving process improvements, and fostering a culture of continuous learning. Collaborate closely with leaders and teams to implement Lean metho...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$193K - $414K *

Drive the technical vision and strategy for critical cloud infrastructure. Lead multiple engineering teams to ensure high availability and performance of distributed networking services, while enhanci...

US-AnywhereRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Information Technology

$129K - $212K *

Advance our security posture by designing and implementing high-quality detections across various environments. Collaborate cross-functionally to enhance threat detection capabilities and improve secu...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$178K - $258K *

Lead the development and execution of a comprehensive Quality Program, ensuring alignment with strategic goals while driving continuous improvement in gas power generation operations. Foster a high-pe...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $225K *

Join a dynamic team as you manage commissioning services and operations support for mission critical projects, engaging with clients and leading enhancements in facilities and processes while ensuring...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Drive software implementation success by managing testing, training, and deployment of automated systems. Collaborate with teams to tailor solutions, ensuring seamless integration and customer satisfa...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$92K - $166K *

Join a team that drives high voltage electric transmission design projects, immersing in complex challenges while fostering a collaborative culture. Lead engineers, manage projects, and innovate solut...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$107K - $159K *

Lead the charge in building scalable API-driven solutions while mentoring developers and driving architectural standards. Foster collaboration and provide technical expertise in a cloud-first environm...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$124K - $207K *

Transform your career by leading complex HV/EHV substation projects, coordinating cross-functional teams, and ensuring high-quality engineering deliverables for the electrification industry, while enh...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$138K - $165K *

Champion innovation by architecting robust backend systems with cutting-edge technology. Lead a talented team to design high-throughput APIs, ensuring reliability and performance across diverse AI mod...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$206K - $258K *

Transform your engineering journey by designing scalable systems. Lead major code decisions, mentor peers, and elevate technical excellence in a collaborative team focused on continuous improvement an...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $194K *

Elevate engineering standards by developing secure, efficient features for an AI-driven chat platform. Collaborate with cross-functional teams to integrate and enhance functionalities, ensuring top-ti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $166K *

Drive innovative design solutions for high-voltage transmission systems. Collaborate with cross-functional teams to develop and execute projects, while ensuring adherence to engineering standards and...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $190K *

Lead and elevate a high-performing team while driving innovation in AI and experiment-driven development, ensuring rapid delivery of top-notch solutions to enhance user engagement and retention in a f...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Elevate network performance and lead cutting-edge VoIP solutions. As a Principal Network Engineer, you'll optimize complex systems and tackle advanced security challenges while guiding technical initi...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$70K - $121K *

Drive the development of impactful proposals, collaborating with teams to analyze client needs, craft compelling content and deliver persuasive submissions that win business across multiple sectors wh...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$240K *

Champion platform reliability and operational excellence by transforming engineering practices into a centralized, disciplined function, empowering teams to enhance deployment practices and incident m...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $193K *

Elevate the quality of data annotations by developing robust systems for pipeline optimization, statistical analysis, and model training support. Collaborate cross-functionally to enhance data deliver...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$135K - $225K *

Lead impactful capital infrastructure projects for utility clients, focusing on grid transformation and sustainability. Shape strategic outcomes through effective project management and collaboration...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Champion business growth in the Automotive & Convenience market through strategic development, client relationship management, and dynamic market engagement, driving results and facilitating thriving...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$174K - $252K *

Join a team that's transforming cloud experiences with cutting-edge technology. As a pivotal member, leverage your software development expertise to drive innovation in distributed systems and enhance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $267K *

Engage with the Home Experience team to drive innovative product development and improve user interaction for millions. You'll lead full-cycle projects, collaborate across teams, and enhance software...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Take ownership of the analytics foundation by designing robust dbt models and ensuring data quality for trusted decision-making. Collaborate across teams to create self-service dashboards and drive AI...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.