Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$80K - $110K *

Drive your career with a key role leading proposal development, collaborating with cross-functional teams to deliver compelling narratives and ensuring compliance for diverse pursuits in a dynamic env...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$138K - $230K *

Elevate business growth by identifying and capturing new opportunities in the commercial nuclear fuel cycle. Collaborate with customers and partners to develop strategic plans and drive successful bus...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$130K - $180K *

Inspire innovation by leading the design and deployment of cutting-edge autonomous agent systems, ensuring performance and reliability while driving advancements in LLM technology within AWS Bedrock t...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Join a team that's shaping the future of energy storage through innovative controls and SCADA solutions. Collaborate with multidisciplinary teams to ensure successful project execution and delivery of...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $180K *

Join a team that's leading the charge in AI-forward engineering, driving client success through talent growth and technical excellence while managing a dynamic and geographically aligned engineering o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $165K *

Transform AI capabilities through the design and implementation of scalable applications and data pipelines, driving innovation and excellence within enterprise systems while collaborating with cross...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Redefine warehouse efficiency by implementing advanced robotics solutions that enhance operational success across multiple environments while engaging with enterprise clients and driving impactful inn...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$134K - $199K *

Join a dynamic team to lead the design and development of scalable cloud services that power cutting-edge cybersecurity solutions, enhancing performance and reliability while mentoring engineers acros...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $150K *

Transform sales initiatives in North America by architecting and executing strategic plans, fostering key partnerships, and driving customer engagement to enhance market share and revenue growth in th...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Champion project delivery by overseeing HV cable testing projects across North America. Ensure alignment with client expectations while managing resources, schedules, and budgets for successful comple...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K *

Inspire the next generation of marketing strategies by managing a dynamic team, driving innovative campaigns, and connecting customers with impactful offers to elevate our brand presence in the market...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Media

$90K - $120K *

Optimize quality engineering processes for medical devices, ensuring compliance with regulatory standards through effective testing, validation, and collaboration with cross-functional teams...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Contribute to quality assurance and engineering efforts, enhancing product development and compliance through statistical analysis, risk management, and cross-functional collaboration in a regulated e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$99K - $149K *

Bring your expertise to transform the future of renewable energy as a Senior Civil Engineer. Oversee civil design projects for power plants, ensuring compliance with safety and quality standards acros...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Drive commercial growth in the Western U.S. by leading origination and sales for renewable energy agreements. Leverage your expertise and relationships to expand market presence and enhance revenue op...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$77K - $129K *

Unlock potential by joining a dynamic team to enhance data governance and architecture, while driving analytical needs through data integration and visualization for informed decision-making and missi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$272K - $488K *

Lead the charge in managing a dynamic multi-team engineering organization focused on building and operating a cutting-edge S3-compatible object storage service. Drive service reliability and delivery...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $166K *

Elevate your career by managing vital wastewater projects across the Northeast. Collaborate with experts, lead diverse teams, and ensure compliance, all while enhancing community resilience and advanc...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$114K - $183K *

Lead the operational health and scalability of VoIP systems while ensuring compliance and security. Collaborate cross-functionally to enhance voice services and manage carrier relations effectively ac...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $173K *

Join a dynamic team as you lead the design and analysis of advanced I&C systems for nuclear and commercial projects, collaborating across disciplines to ensure compliance and optimize plant operations...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$115K - $153K *

Unlock potential by leading complex projects from design to construction, providing expert cost management, building client relationships, and mentoring a team to ensure quality and profitability in a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $150K *

Lead and manage two engineering teams driving platform enhancements for live fulfillment operations. Ensure reliable delivery, make decisive technical calls, and build a production mindset while direc...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$196K - $294K *

Join a team that's driving transformative growth across key industrial sectors, focusing on market development and strategic initiatives. Lead efforts in chemical, energy, and heavy industries to expa...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$75K - $95K *

The Field Service Engineer at Hitachi Energy is responsible for planning, executing, and leading technical field assignments related to the installation, modification, testing, commissioning, or repai...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $180K *

Join a team that's reshaping cybersecurity innovation by leading the design and development of high-performance AI systems, mentoring engineers, and collaborating with cross-functional teams to drive...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.