Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$104K - $139K *

Unlock potential by driving effective cost estimating for high-impact electrical projects. Collaborate with diverse teams, influence budget decisions, and manage client relations to ensure successful...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Champion design quality engineering efforts to enhance medical device products and ensure compliance with regulatory standards. Collaborate cross-functionally to lead lifecycle management, execute tes...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $110K *

Engage with engineers and contractors to develop solutions for pipe hangers while collaborating with distributors and manufacturing teams to optimize product placement and achieve sales targets in the...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $150K *

Pioneer scalable cloud infrastructure and drive innovation in AI systems across multiple providers. Play a key role in enhancing security, reliability, and automation while shaping foundational proces...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$126K - $162K *

Deliver comprehensive project oversight in construction administration, managing all phases post-design, engaging stakeholders, and ensuring project success through effective communication, coordinati...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $125K *

Collaborate with a dynamic engineering team to design, develop, and scale modern cloud-based microservices. Utilize innovative technologies to enhance solutions within the automotive finance sector as...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$218K - $335K *

Lead and grow a software engineering team focused on observability tools, ensuring high system performance and reliability. Drive technical strategy, collaborate cross-functionally, and deliver impact...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$73K - $98K *

Join a dynamic team providing environmental engineering services, focusing on ADA compliance and facility enhancements across Washington State. Collaborate on diverse projects from design to construct...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $120K *

Unlock potential by leading national sales initiatives and engaging top contractors. Collaborate with diverse teams to drive strategic projects, enhance communication, and support cross-selling effort...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$137K - $229K *

Elevate your career by driving architecture strategy for scalable, AI-enabled product solutions. Collaborate across teams to align engineering with business goals and ensure robust, secure systems tha...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$133K - $180K *

Collaborate to drive strategic project initiatives across national contractors, enhancing engagement and execution through coordinated sales efforts and cross-functional teamwork...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Optimize network performance and coverage while applying RF engineering principles. Collaborate with multidisciplinary teams to drive improvements in GSM, UMTS, LTE & 5G radio networks across a nation...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $100K *

Shape a safe workplace by overseeing EHS programs, ensuring compliance with standards, and cultivating a strong safety culture through training and proactive measures. Collaborate with teams to drive...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$112K - $140K *

Join a team that's innovating fuel management systems! As a Senior Software Engineer, you'll leverage your technical expertise to design and develop solutions that enhance our key product lines while...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $300K *

Oversee the transformation of product and platform engineering, leading teams to create a unified, scalable system for digital channels while ensuring business continuity and driving modernization eff...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $120K *

Drive impactful PLM solution delivery by managing complex projects across engineering and manufacturing environments, collaborating with cross-functional teams and customers to ensure success within a...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$190K - $225K *

Shape the future of AI engineering by enhancing workflows, ensuring system quality, and delivering scalable applications. Collaborate across teams while driving impactful solutions in a fast-paced tec...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$173K - $233K *

Champion transformative solution architectures by facilitating strategic technical discussions with C-level executives. Collaborate with sales teams to drive enterprise modernization through innovativ...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$127K - $191K *

Contribute to the operation and enhancement of satellite automation tools, collaborating with cross-functional teams to meet mission goals while resolving engineering challenges in a dynamic environme...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $200K *

Join a team that's dedicated to safe and efficient project execution across diverse sites, ensuring contract specifications are met while fostering strong stakeholder relationships and driving project...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $180K *

Join a dynamic team as you engage in developing intricate cost estimates for major transmission and substation power projects. Collaborate with cross-functional teams to ensure precise, competitive bi...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $110K *

Lead the management of dark fiber delivery projects, overseeing testing, analysis, and vendor coordination to ensure successful acceptance of network infrastructure. Drive project schedules, documenta...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Drive your career with a key role leading proposal development, collaborating with cross-functional teams to deliver compelling narratives and ensuring compliance for diverse pursuits in a dynamic env...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$138K - $230K *

Elevate business growth by identifying and capturing new opportunities in the commercial nuclear fuel cycle. Collaborate with customers and partners to develop strategic plans and drive successful bus...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$130K - $180K *

Inspire innovation by leading the design and deployment of cutting-edge autonomous agent systems, ensuring performance and reliability while driving advancements in LLM technology within AWS Bedrock t...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.