Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$166K - $230K *

Champion seamless loan management and customer relations as you lead initiatives that optimize collections and enhance user experience. Contribute to automation and process improvements to empower our...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Partner with us to drive enterprise-level GitLab adoption through strategic engineering, technical discovery, and architecture design. Shape scalable solutions and reusable assets that enhance custome...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$152K - $241K *

Invent cutting-edge GPU compiler pipelines that enhance high-performance Rust software tools. Collaborate on innovative optimizations, safety models, and hardware abstractions to redefine GPU programm...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Pioneer innovative commercial operations by optimizing CRM systems, leading a dynamic team, and enhancing sales strategies to drive measurable performance and revenue growth across Sales, Marketing, a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Manage high-impact commercial data center construction projects, ensuring alignment with client goals, timelines, and budgets. Lead project scheduling, team collaboration, and operational success thro...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$113K - $160K *

Partner with us to provide expert technical support for fire alarm systems, collaborating with sales teams and clients to deliver tailored solutions, training, and guidance while managing a significan...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$113K - $160K *

Pioneer innovative solutions in fire safety by providing expert pre- and post-sales support, collaborating closely with sales teams, stakeholders, and partners. Engage in technical presentations and d...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$195K - $270K *

Accelerate your career as a Sales Engineer, collaborating closely with Account Executives to drive technical engagement, enhance customer relations, and demonstrate the business value of our innovativ...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$153K - $166K *

Empower the development and operation of advanced cloud security solutions, enhancing automated guardrails and vulnerability management. Collaborate with cross-functional teams to secure applications...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Empower operational excellence by collaborating with leadership to create financial models, drive strategic initiatives, and enhance efficiency metrics, ensuring the organization meets its performance...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Join a team that transforms workflows and internal tools through automation and AI. Collaborate closely with operators and engineers to streamline processes, enhance visibility, and improve decision-m...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$330K - $500K+*

Join a team focused on transforming cloud gaming data into self-service insights. You'll develop metrics, tools, and data products while collaborating with engineering teams to optimize quality of exp...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by joining a dynamic sales engineering team. You'll leverage technical expertise to qualify leads, support sales calls, and ensure customer success through post-sales training and...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $155K *

Shape the future of autonomous driving by designing metrics and analysis to enhance performance and quality across the autonomy stack. Collaborate with cross-functional teams to drive data-driven deci...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Drive technical sales efforts by engaging with key enterprise clients, guiding architectural discussions, and evaluating security solutions, ensuring alignment with customer needs while fostering scal...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Empower your career by supporting electric utility clients through the full lifecycle of installation projects. Engage with stakeholders, conduct field inspections, and deliver comprehensive job packa...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Lead and oversee engineering teams while ensuring project success through strategic planning, technical oversight, and effective management of personnel and resources in a collaborative environment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $155K *

Join our team to enhance cloud security solutions by integrating best practices in DevSecOps, risk assessment, and compliance. Collaborate across functions to ensure safe cloud environments while ment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $129K *

Join a team supporting customs and trade compliance operations to ensure proper import/export documentation, HTS classification, and regulatory adherence while coordinating with logistics and procurem...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $145K *

Join a team that's dedicated to simplifying distributed applications for developers. As a Developer Relations Engineer, you'll engage the community, create valuable content, and drive adoption of Dapr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$262K - $292K *

Engage in cutting-edge sales engineering, driving enterprise solutions and accelerating data security outcomes through compelling technical partnerships and innovative strategies to bolster revenue an...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $125K *

Unlock potential by joining a high-energy Risk Management team, driving effective data collection, administrative support, and process improvements. Your proactive approach will enhance efficiency and...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $115K *

Transform commissioning processes as you lead mechanical, electrical, and plumbing systems for diverse data center projects. Build client relationships and enhance operational effectiveness with your...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$87K - $145K *

Unlock potential by managing construction activities at customer sites, leading crews, ensuring compliance with safety guidelines, guiding daily operations, and executing technical objectives efficien...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$85K - $120K *

Invent scalable software solutions that enhance customer experiences and drive innovation. Collaborate cross-functionally to translate business needs into production-ready applications while maintaini...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.