Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$70K - $117K *

Engineer innovative marine structures and ensure stability for naval crafts. Leverage technical expertise to conduct structural analyses and maintain compliance with maritime standards in a collaborat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $95K *

Advance your career by designing innovative material handling systems while collaborating with clients and internal teams to create efficient solutions and presentations that enhance operational succe...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$98K - $160K *

Lead the mechanical estimating function by developing accurate cost estimates, collaborating with project teams, and mentoring junior estimators to ensure project profitability and effective execution...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $120K *

Support multiple capital projects in healthcare by designing electrical systems, ensuring compliance with codes, and coordinating with various disciplines for optimal project delivery...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Join a team that's redefining civil engineering through innovative design and mentorship. Provide technical guidance on complex projects while enhancing team expertise and fostering collaboration in a...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$130K - $180K *

Transform product engineering by leading diverse teams to build best-in-class infrastructure. Drive operational excellence and partner across departments to enhance workflows and leverage AI, ensuring...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Lead safety initiatives and ensure compliance with OSHA standards on construction sites. Collaborate with project teams to create a safe work environment, maintain records, conduct training, and enfor...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Join a dynamic engineering team as you lead innovative sustainable projects. Leverage your expertise to ensure quality, mentor others, and shape engineering solutions that positively impact communitie...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$104K - $130K *

Collaborate with senior design staff to deliver electrical designs for mission critical systems, execute project specifications, and ensure compliance with codes. Work independently on complex project...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$55K - $135K *

Empower innovation in multifamily construction by providing expert design and engineering leadership. Ensure product compliance and collaborate across teams to enhance quality and efficiency in alumin...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$134K - $181K *

Join a dynamic team focused on delivering critical infrastructure projects. Lead quality control strategy and team deployment for large-scale construction. Engage with clients to meet project mileston...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$82K - $90K *

Elevate your career by contributing to innovative structural design projects in a dynamic team focused on renewable energy solutions. Leverage your engineering expertise to deliver impactful work on d...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $147K *

Accelerate progress at the forefront of electrical engineering by integrating power generation solutions. Collaborate across teams, manage high-stakes projects, and be the technical authority driving...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $130K *

Contribute to the growth of our team by providing expert support in PLM solutions across project lifecycles, including implementation, training, and customer engagement while ensuring effective deploy...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Provide critical engineering analyses to ensure safety and compliance. Conduct safety assessments and document findings to drive technical improvement. Collaborate with stakeholders in customer meetin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$259K - $287K *

Drive innovation and excellence as a leading mechanical engineering authority, overseeing the lifecycle of groundbreaking designs to enhance energy efficiency and operational resilience in mission-cri...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$120K - $150K *

Lead innovative sales strategies in Optical Networking, collaborating closely with teams to drive technical solutions and market opportunities. Your expertise will influence product roadmaps while nur...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Innovate and lead the design of complex electronic hardware and software solutions, utilizing your expertise in digital, analog, and power circuit design to meet critical performance and quality stand...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $110K *

Transform product development processes by leading design assurance and quality initiatives. Oversee comprehensive documentation and validation studies, partner with regulatory teams, and enhance prod...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$160K - $180K *

Champion strategic growth initiatives in the engineering and infrastructure sectors, fostering client relationships across public and private domains. Drive business development, identify opportunitie...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $150K *

Discover new growth opportunities in the oil & gas and water infrastructure sectors. Drive strategic initiatives, build client relationships, and collaborate across teams to advance engineering and co...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$160K - $180K *

Lead the charge in expanding business development within the oil, gas, and water infrastructure market across the Western U.S., focusing on strategic relationships and opportunities with utilities and...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $150K *

Drive strategic growth initiatives across the Western U.S. in the oil, gas, and water infrastructure sectors. Build client relationships and secure opportunities in engineering and construction manage...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$126K - $162K *

Lead electrical design activities for cutting-edge hyperscale data centers. Collaborate with diverse teams to deliver complex projects, manage resources, and foster client relationships while ensuring...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$115K - $120K *

Drive project success by managing cost data, coordinating resources, and analyzing performance metrics to ensure on-budget completion. Collaborate with engineering and field teams while mitigating ris...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.