Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$100K - $120K *

Join a dynamic team to optimize plasma processing systems in high-volume manufacturing. This role combines field service and engineering to enhance tool performance, drive yield improvements, and ensu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Empower regional growth by leading the civil engineering practices, enhancing team performance, and fostering client relationships while driving sustainable success across multiple locations and shapi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $120K *

Drive excellence as an In-Service Engineering Agent for hypersonic weapon systems. Collaborate with teams to ensure operational readiness, technical integrity, and effective lifecycle sustainment of a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $160K *

Lead mechanical engineering efforts as an In-Service Engineering Agent for hypersonic weapons systems, ensuring technical integrity and operational readiness through lifecycle sustainment and collabor...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Transform product development by leading innovative projects, improving processes, and ensuring communication and resource allocation impact product success while managing customer needs and technical...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $137K *

Lead growth in the Aerospace sector by combining technical expertise with strategic sales efforts. Collaborate with OEMs, Tier suppliers, and partners to identify innovative materials solutions and es...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$130K - $170K *

Transform utility and industrial sectors by leading the design of high and medium voltage substations. Collaborate with diverse teams to deliver safe, reliable, and efficient engineering solutions whi...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$110K - $130K *

Champion groundbreaking solutions in civil and structural engineering for high voltage substations, renewable energy projects, and utility infrastructure across North America, while mentoring junior e...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$90K - $110K *

Lead the charge in designing and reviewing FTTP network solutions, collaborating effectively with clients and stakeholders to enhance deployment efficiency and cost management across diverse construct...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$114K - $165K *

Lead the charge in driving preconstruction activities with a focus on project procurement and contract management. Collaborate cross-functionally to deliver precise estimates and ensure compliance wit...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $160K *

Join a team that's dedicated to environmental compliance and project management, overseeing assessments and remediation efforts for diverse clients. Balance office and field work while mentoring junio...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive innovation by collaborating with diverse teams to deliver impactful solutions. Leverage your expertise to enhance processes and create value, contributing to a culture of ownership and continuou...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Unlock potential by driving high-quality growth experiences for users. Collaborate across teams to enhance marketing and activation surfaces, while leveraging cutting-edge technology to optimize small...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $115K *

Design and develop large-scale mechanical systems for critical water infrastructure projects, collaborating with multidisciplinary teams to ensure high performance and reliability. Utilize engineering...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Elevate propulsion engineering by leveraging advanced CAE analyses for cutting-edge vehicle systems. Collaborate with cross-functional teams to enhance product performance and expedite development acr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Join a team that's shaping safe and innovative electrical construction projects. As a Structural Engineer II, you will collaborate closely with engineers to ensure compliance and durability, driving e...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $200K *

The Optomechanical Engineer at Scout Space will lead the design and development of hardware systems for on-orbit perception and autonomy capabilities. This role involves creating detailed mechanical d...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$118K - $180K *

Drive your career with a key role in project execution at a major power plant. Provide on-site engineering support, coordinate across teams, and tackle complex challenges through to the project's comp...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$84K - $129K *

Lead the charge in optimizing nuclear power plant mechanical systems through advanced engineering and design. Engage with clients and project teams to drive innovative solutions while mentoring junior...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Lead the charge in designing substations, ensuring compliance with codes and standards. Oversee projects from conceptual design to final QA/QC, showcasing expertise in electrical layouts, grounding, a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$283K - $354K *

Lead, coach, and develop a high-performing team to enhance platform capabilities, driving accountability and owner-ship in delivering reliable and effective engineering solutions across the organizati...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Empower manufacturing excellence by supporting electrical engineering functions across multiple plants, solving technical challenges, and driving efficiency in food can production. Collaborate with te...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a dynamic team as you drive innovative solutions in power generation, utilizing your expertise in plant facilities and microgrid design to support diverse clients while ensuring excellent project...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Champion technical excellence and leadership in I&C for water/wastewater, managing diverse teams and driving business growth. Lead project delivery, cultivating client relationships while ensuring com...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$85K - $100K *

Drive quality assurance in field operations, ensuring compliance and system performance through inspections, testing, and collaboration. Liaise with teams to uphold safety and quality standards throug...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.