Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
Field Process Engineer - High Volume Manufacturing/Field Applications
$100K - $120K *
Join a dynamic team to optimize plasma processing systems in high-volume manufacturing. This role combines field service and engineering to enhance tool performance, drive yield improvements, and ensu...
1 week ago
Senior Director of Civil Engineering - Regional Practice Leader
$150K - $180K *
Empower regional growth by leading the civil engineering practices, enhancing team performance, and fostering client relationships while driving sustainable success across multiple locations and shapi...
3 weeks ago
$100K - $120K *
Drive excellence as an In-Service Engineering Agent for hypersonic weapon systems. Collaborate with teams to ensure operational readiness, technical integrity, and effective lifecycle sustainment of a...
Reposted 1 week ago
$120K - $160K *
Lead mechanical engineering efforts as an In-Service Engineering Agent for hypersonic weapons systems, ensuring technical integrity and operational readiness through lifecycle sustainment and collabor...
Reposted 1 week ago
$95K - $115K *
Transform product development by leading innovative projects, improving processes, and ensuring communication and resource allocation impact product success while managing customer needs and technical...
3 weeks ago
Sales Engineer - Aerospace / Defense (Mitsubishi Chemical Advanced Materials)
$110K - $137K *
Lead growth in the Aerospace sector by combining technical expertise with strategic sales efforts. Collaborate with OEMs, Tier suppliers, and partners to identify innovative materials solutions and es...
3 weeks ago
Senior Electrical Engineer (Substation)
$130K - $170K *
Transform utility and industrial sectors by leading the design of high and medium voltage substations. Collaborate with diverse teams to deliver safe, reliable, and efficient engineering solutions whi...
1 week ago
$110K - $130K *
Champion groundbreaking solutions in civil and structural engineering for high voltage substations, renewable energy projects, and utility infrastructure across North America, while mentoring junior e...
4 days ago
$90K - $110K *
Lead the charge in designing and reviewing FTTP network solutions, collaborating effectively with clients and stakeholders to enhance deployment efficiency and cost management across diverse construct...
3 weeks ago
$114K - $165K *
Lead the charge in driving preconstruction activities with a focus on project procurement and contract management. Collaborate cross-functionally to deliver precise estimates and ensure compliance wit...
2 weeks ago
Geologist/Environental Project Manager
$140K - $160K *
Join a team that's dedicated to environmental compliance and project management, overseeing assessments and remediation efforts for diverse clients. Balance office and field work while mentoring junio...
Reposted 2 weeks ago
Manufacturing Engineer Manager
$110K - $130K *
Drive innovation by collaborating with diverse teams to deliver impactful solutions. Leverage your expertise to enhance processes and create value, contributing to a culture of ownership and continuou...
1 week ago
$100K - $120K *
Unlock potential by driving high-quality growth experiences for users. Collaborate across teams to enhance marketing and activation surfaces, while leveraging cutting-edge technology to optimize small...
1 week ago
$95K - $115K *
Design and develop large-scale mechanical systems for critical water infrastructure projects, collaborating with multidisciplinary teams to ensure high performance and reliability. Utilize engineering...
2 weeks ago
$110K - $130K *
Elevate propulsion engineering by leveraging advanced CAE analyses for cutting-edge vehicle systems. Collaborate with cross-functional teams to enhance product performance and expedite development acr...
1 week ago
$80K - $95K *
Join a team that's shaping safe and innovative electrical construction projects. As a Structural Engineer II, you will collaborate closely with engineers to ensure compliance and durability, driving e...
Reposted 3 weeks ago
$120K - $200K *
The Optomechanical Engineer at Scout Space will lead the design and development of hardware systems for on-orbit perception and autonomy capabilities. This role involves creating detailed mechanical d...
Reposted 1 week ago
Field Engineering Manager/Assistant Project Manager -- Combined Cycle Power Plant
$118K - $180K *
Drive your career with a key role in project execution at a major power plant. Provide on-site engineering support, coordinate across teams, and tackle complex challenges through to the project's comp...
5 days ago
Senior Mechanical Engineer 1 - Nuclear Plant Analysis
$84K - $129K *
Lead the charge in optimizing nuclear power plant mechanical systems through advanced engineering and design. Engage with clients and project teams to drive innovative solutions while mentoring junior...
4 weeks ago
Lead Engineer - Substation Physical Design
$110K - $130K *
Lead the charge in designing substations, ensuring compliance with codes and standards. Oversee projects from conceptual design to final QA/QC, showcasing expertise in electrical layouts, grounding, a...
3 weeks ago
Senior Director of Engineering
$283K - $354K *
Lead, coach, and develop a high-performing team to enhance platform capabilities, driving accountability and owner-ship in delivering reliable and effective engineering solutions across the organizati...
Reposted 1 week ago
Manufacturing Engineer (Electrical)
$85K - $100K *
Empower manufacturing excellence by supporting electrical engineering functions across multiple plants, solving technical challenges, and driving efficiency in food can production. Collaborate with te...
Reposted 1 week ago
Principal Electrical Engineer - Power Plant
$110K - $130K *
Join a dynamic team as you drive innovative solutions in power generation, utilizing your expertise in plant facilities and microgrid design to support diverse clients while ensuring excellent project...
1 week ago
Lead Instrumentation & Control Engineer, Water
$110K - $130K *
Champion technical excellence and leadership in I&C for water/wastewater, managing diverse teams and driving business growth. Lead project delivery, cultivating client relationships while ensuring com...
3 days ago
$85K - $100K *
Drive quality assurance in field operations, ensuring compliance and system performance through inspections, testing, and collaboration. Liaise with teams to uphold safety and quality standards throug...
2 weeks ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.