Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
$170K - $261K *
Innovate with a seasoned team to enhance high-quality data collection for autonomous driving. This role involves designing scalable backend systems and collaborating across teams to ensure reliable da...
1 week ago
$110K - $130K *
Drive operational excellence in complex O&M projects, leading transitions and ensuring project success through effective planning, resource management, and customer collaboration. Engage multidiscipli...
3 weeks ago
Ingénieur Électrique Poste Électrique - Electrical Substation Engineer
$105K - $155K *
Discover innovative solutions as you lead high-voltage substation design projects, ensuring quality engineering deliverables and effective team collaboration in a dynamic environment...
Reposted 4 weeks ago
$90K - $112K *
Elevate your career by owning backend product strategies and driving innovative solutions. Collaborate closely with engineering teams to ensure smooth product delivery and impactful communication acro...
4 weeks ago
$110K - $130K *
Manage technical and administrative tasks in Empower, supporting system implementation and maintenance while ensuring expertise in earned value management and reporting...
Reposted 2 weeks ago
Remote Electrical Design Engineer
$145K - $185K *
Drive innovation as you lead multidisciplinary teams, tackling complex challenges and guiding electrical projects from design to field execution, while ensuring excellence and collaboration across nuc...
1 week ago
$80K - $95K *
Reimagine global compliance strategies as you guide regulatory submissions, assess product impacts, and collaborate across teams to ensure adherence to medical device regulations while enhancing quali...
3 weeks ago
$80K - $95K *
Join our team to inspect damaged cargo, assess claims and provide expert reports. This role involves vital documentation during loading/unloading processes and thorough inspections to determine the ca...
3 weeks ago
$110K - $140K *
Contribute to optimizing project performance tracking for global data center construction. Collaborate with teams to gather, analyze, and report on project data, developing KPIs and tools that enhance...
1 week ago
Senior Controls System Engineer
$110K - $130K *
Transform the future of maritime technology by designing, developing, and integrating advanced electronic control systems. Lead cross-functional teams, ensuring high-quality automation solutions that...
4 weeks ago
Staff Android Engineer, Brand Ad Formats
$217K - $303K *
Transform the future of interactive advertising by leading the development of high-quality Video Ads and innovative formats on Android. Collaborate across teams to establish best practices and mentor...
3 weeks ago
$95K - $115K *
Champion quality assurance in software applications by conducting comprehensive functional, integration, and automated testing. Collaborate with cross-functional teams to enhance product reliability a...
1 week ago
Manager, Software Development Engineer, Iris AI
$130K - $160K *
Inspire innovation by managing a skilled engineering team to create cutting-edge AI services. Drive product delivery, uphold quality standards, and shape AI-first engineering practices, ensuring secur...
3 days ago
Director, Regional Project Procurement
$125K - $150K *
Lead our tactical procurement execution for U.S. data center projects. Join us to manage supplier relations, resolve procurement challenges, and drive efficiency in material delivery while collaborati...
Yesterday
$155K - $175K *
Transform operational efficiency as you lead client technology projects, focusing on outage management, data integration, and analytics to enhance Distribution Operations. Collaborate across teams to...
3 weeks ago
Mechanical SmartPlant Designer 3 - Nuclear Power
$68K - $104K *
Join our dynamic engineering team to lead mechanical design efforts, coordinating multi-disciplined projects. Utilize advanced modeling software to develop comprehensive deliverables and mentor junior...
Reposted 1 week ago
$90K - $110K *
Drive accurate inventory costing and financial reporting as you partner with operations and finance to analyze costs, improve processes, and support strategic decisions. Ensure compliance while enhanc...
1 week ago
Engineering Manager, International Expansion
$194K - $216K *
Lead a team of engineers to innovate scalable e-commerce solutions while mentoring talent and collaborating with cross-functional teams to enhance customer engagement and operational efficiency...
2 weeks ago
Director of Facilities Management
$128K - $171K *
Lead and oversee asset management strategies, ensuring optimal performance and profitability across multiple sites. Collaborate with teams to align operations with contractual obligations and long-ter...
4 weeks ago
$142K - $184K *
Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...
Reposted 1 week ago
Project Manager:Structures & Bridge Department
$130K - $170K *
Lead the charge in managing structural engineering projects while supporting staff development, ensuring design accuracy, and driving business growth. Collaborate with teams and clients to enhance our...
Reposted 1 week ago
Resident Engineer - Rail (Remote Site Locations)
$100K - $120K *
Join our team to oversee rail construction projects, ensuring compliance and quality management. Drive operational excellence through daily inspections, report preparation, and contractor coordination...
2 weeks ago
Global Commodity Manager - Semiconductor
$123K - $197K *
Join a team that's redefining semiconductor procurement strategies to drive quality, cost efficiency, and innovation across the supply chain, ensuring alignment with organizational goals and market dy...
Reposted 1 week ago
Software Engineer II, Delivery
$142K - $196K *
Help us enhance software delivery reliability by building and optimizing systems for deploying and releasing software. Collaborate with engineering teams to implement automation and visibility tools t...
1 week ago
Engineering Project Lead (REMOTE)
$100K - $120K *
Join a team that drives analysis and project coordination, leveraging specialized knowledge to influence key initiatives, enhance performance, and support strategic objectives in a fast-paced, collabo...
6 days ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.