Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$170K - $261K *

Innovate with a seasoned team to enhance high-quality data collection for autonomous driving. This role involves designing scalable backend systems and collaborating across teams to ensure reliable da...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Drive operational excellence in complex O&M projects, leading transitions and ensuring project success through effective planning, resource management, and customer collaboration. Engage multidiscipli...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$105K - $155K *

Discover innovative solutions as you lead high-voltage substation design projects, ensuring quality engineering deliverables and effective team collaboration in a dynamic environment...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $112K *

Elevate your career by owning backend product strategies and driving innovative solutions. Collaborate closely with engineering teams to ensure smooth product delivery and impactful communication acro...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Manage technical and administrative tasks in Empower, supporting system implementation and maintenance while ensuring expertise in earned value management and reporting...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$145K - $185K *

Drive innovation as you lead multidisciplinary teams, tackling complex challenges and guiding electrical projects from design to field execution, while ensuring excellence and collaboration across nuc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $95K *

Reimagine global compliance strategies as you guide regulatory submissions, assess product impacts, and collaborate across teams to ensure adherence to medical device regulations while enhancing quali...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Join our team to inspect damaged cargo, assess claims and provide expert reports. This role involves vital documentation during loading/unloading processes and thorough inspections to determine the ca...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $140K *

Contribute to optimizing project performance tracking for global data center construction. Collaborate with teams to gather, analyze, and report on project data, developing KPIs and tools that enhance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Transform the future of maritime technology by designing, developing, and integrating advanced electronic control systems. Lead cross-functional teams, ensuring high-quality automation solutions that...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$217K - $303K *

Transform the future of interactive advertising by leading the development of high-quality Video Ads and innovative formats on Android. Collaborate across teams to establish best practices and mentor...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$95K - $115K *

Champion quality assurance in software applications by conducting comprehensive functional, integration, and automated testing. Collaborate with cross-functional teams to enhance product reliability a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Inspire innovation by managing a skilled engineering team to create cutting-edge AI services. Drive product delivery, uphold quality standards, and shape AI-first engineering practices, ensuring secur...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Lead our tactical procurement execution for U.S. data center projects. Join us to manage supplier relations, resolve procurement challenges, and drive efficiency in material delivery while collaborati...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Real Estate & Construction

$155K - $175K *

Transform operational efficiency as you lead client technology projects, focusing on outage management, data integration, and analytics to enhance Distribution Operations. Collaborate across teams to...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$68K - $104K *

Join our dynamic engineering team to lead mechanical design efforts, coordinating multi-disciplined projects. Utilize advanced modeling software to develop comprehensive deliverables and mentor junior...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $110K *

Drive accurate inventory costing and financial reporting as you partner with operations and finance to analyze costs, improve processes, and support strategic decisions. Ensure compliance while enhanc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$194K - $216K *

Lead a team of engineers to innovate scalable e-commerce solutions while mentoring talent and collaborating with cross-functional teams to enhance customer engagement and operational efficiency...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $171K *

Lead and oversee asset management strategies, ensuring optimal performance and profitability across multiple sites. Collaborate with teams to align operations with contractual obligations and long-ter...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$142K - $184K *

Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $170K *

Lead the charge in managing structural engineering projects while supporting staff development, ensuring design accuracy, and driving business growth. Collaborate with teams and clients to enhance our...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $120K *

Join our team to oversee rail construction projects, ensuring compliance and quality management. Drive operational excellence through daily inspections, report preparation, and contractor coordination...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$123K - $197K *

Join a team that's redefining semiconductor procurement strategies to drive quality, cost efficiency, and innovation across the supply chain, ensuring alignment with organizational goals and market dy...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$142K - $196K *

Help us enhance software delivery reliability by building and optimizing systems for deploying and releasing software. Collaborate with engineering teams to implement automation and visibility tools t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that drives analysis and project coordination, leveraging specialized knowledge to influence key initiatives, enhance performance, and support strategic objectives in a fast-paced, collabo...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.