Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$100K - $160K *

Drive innovative electrical engineering solutions for renewable energy projects, collaborating across teams to ensure safe, cost-effective designs. Support either estimating or project execution phase...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$125K - $160K *

Join a team that's building scalable data solutions on GCP to modernize healthcare analytics. Drive innovation in data ingestion, automation, and semantic layers that empowers enterprise-wide reportin...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $152K *

Analyze complex utility planning projects, driving innovative solutions in transmission system planning, interconnection applications, and feasibility studies to support diverse clients in the power s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $150K *

Lead the design and implementation of AI data engineering solutions, optimize scalable pipelines, and mentor team members while ensuring robust security and governance across cloud environments...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$165K - $185K *

Join the Mobile Infrastructure team to enhance CI/CD systems and mobile pipelines, ensuring reliable builds for life-critical medical apps. Drive automation, improve workflows, and collaborate with en...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $220K *

Elevate your engineering career by leading the development of innovative healthcare software. Drive technical direction, ensure system reliability, and mentor a growing team as you scale expertise and...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $300K *

Shape the future of our cloud infrastructure by enhancing performance, automating workflows, and ensuring security compliance, while collaborating with global engineering teams on scalable, innovative...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Join the charge in leading cultural resource investigations, supervising field crews, and implementing archaeology services across the Southwestern U.S. Collaborate with clients and agencies while ens...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$85K - $100K *

Lead safety initiatives and ensure compliance for a mid-sized project. Manage health procedures, conduct inspections, and train staff. Collaborate with clients and government officials while supportin...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Join our team to design and build robust infrastructure that meets evolving regulations. Innovate by mastering new technologies and collaborate with cross-functional teams to enhance customer experien...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $113K *

Elevate national virtual construction operations by managing processes and teams, ensuring budget adherence, and driving innovation. Collaborate with executives to implement strategic goals, enhancing...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$77K - $118K *

Join a dynamic project team as a Substation Physical Designer, collaborating on high and extra high voltage substation designs. Contribute to various critical deliverables while applying industry stan...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Transform your career by partnering with clients to enhance their planning strategies. Engage with stakeholders to identify business goals, deliver tailored product demonstrations, and collaborate cro...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $234K *

Empower our growth by innovating scalable safety processes, leveraging ML techniques, and enhancing operational efficiency for autonomous vehicle deployment across diverse environments. Join us to sha...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$170K - $190K *

Engage with innovative technology as you architect and build transformative internal AI tools. Take charge of complex integrations and produce scalable solutions to improve company-wide workflows and...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead innovative solutions by leveraging data to drive actionable insights and high-impact decisions for fleet managers. Collaborate across teams to create and refine software that enhances analytics c...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$142K - $184K *

Play a key role in developing innovative software solutions that redefine operational efficiencies across industries. Work throughout the full product lifecycle, leveraging AI and real-world data to d...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$154K - $260K *

Transform the future of physical operations by leading a high-performing engineering team to develop cutting-edge AI and IoT solutions. Drive product innovation from concept to execution while fosteri...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Bring your expertise to the development of innovative hardware and software technologies in vehicles, enhancing user experience and safety. Collaborate with suppliers, perform testing, and capture req...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Unlock potential by creating and maintaining intricate technical drawings that support engineering efforts. Collaborate with teams to ensure precise documentation and adherence to standards, fostering...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$500K+*

Unlock your potential as a Group Tech Lead, driving multi-year technical strategy and innovations in application networking, impacting consumer and enterprise traffic across diverse business verticals...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$188K - $296K *

Reimagine network functionalities by leading software engineering projects that enhance scalable systems. Collaborate cross-functionally, oversee design phases, and ensure high-quality software releas...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$118K - $180K *

Transform project outcomes by leading scheduling efforts, ensuring timely updates and insights while collaborating with key stakeholders to manage risks and maintain project performance using industry...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$92K - $166K *

Champion large-scale construction projects while traveling extensively to provide oversight, coordination, and quality assurance for the FAA. Collaborate with diverse stakeholders to ensure regulatory...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$85K - $110K *

Join a dynamic team to lead complex proposals for public works projects. Collaborate with cross-functional teams and support regional business lines in a fully remote environment, enhancing client eng...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.