Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$120K - $165K *

Bring your expertise to a dynamic team that delivers technical support in RF/Microwave applications. Collaborate with customers, engineering, and sales to provide solutions, ensuring quality and effic...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Optimize electrical engineering innovations, leading design efforts in Power, Lighting, and Low Voltage systems. Mentor junior staff while delivering exceptional designs for healthcare and critical in...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$128K - $171K *

Join a team that's dedicated to delivering successful project outcomes while overseeing implementation, managing budgets, vendor relationships, and ensuring safety and quality standards are met across...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $110K *

Explore an impactful role that empowers network reliability and innovation for naval operations. Collaborate directly with military personnel to enhance afloat network performance through expert troub...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $110K *

Join a team dedicated to enhancing military network operations while providing critical IT support on Navy ships. Collaborate with active duty personnel to ensure seamless communications and technical...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$152K - $241K *

Join our team to enhance compiler infrastructure and boost productivity. Collaborate across teams to align internal codebases with open-source projects. Drive innovation and automation in developer wo...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $122K *

Champion the operation and governance of essential engineering platforms, enhancing efficiencies through automation while proactively resolving issues in tools that drive engineering productivity and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $195K *

Elevate the engineering team's impact through strategic leadership, guiding multiple teams in software development initiatives while focusing on long-term platform goals, collaboration, and organizati...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$144K - $261K *

Unlock potential by shaping advanced ML tooling to optimize model training and performance. Collaborate with engineers across autonomous vehicle teams to enhance software systems and drive innovation...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$142K - $196K *

Architect and build scalable marketing solutions by collaborating with cross-functional teams. Leverage your coding skills to enhance the platform’s efficiency and reliability, driving user engagement...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Seeking a proactive Project Manager to lead affordable housing development projects. Oversee planning, execution, and team collaboration, ensuring timely delivery within budget and compliance with sta...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $140K *

Elevate your career by enhancing our ERP systems. This remote role focuses on optimizing the Infor/IBM iSeries/AS400 processes, ensuring compliance, and driving user satisfaction across functional dep...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $140K *

Empower process excellence at our remote ERP department by enhancing and maintaining the Infor/IBM i/iSeries/AS400 systems, collaborating with cross-functional teams to analyze needs, develop solution...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$107K - $195K *

Tackle the challenges of complex radar systems by supporting the FAA's new Air Traffic Control initiative, acting as an expert in installations and operations at critical airport locations, while ensu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$122K - $152K *

Innovate with an engineering team to design, develop, and maintain scalable, user-friendly full stack solutions, enhancing customer experience through collaborative and high-quality coding practices w...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$117K - $191K *

Accelerate progress in leading complex water and wastewater projects. Oversee project delivery, manage teams, and ensure on-time, on-budget completion while enhancing client relationships and driving...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$175K *

Join a team that's dedicated to enhancing security by identifying vulnerabilities and providing solutions. Leverage your penetration testing skills in a collaborative, innovative environment that valu...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$107K - $182K *

Advance cutting-edge thin film deposition processes for next-gen DRAM, from concept to high-volume manufacturing, emphasizing EUV patterning films and collaboration with cross-functional teams to infl...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$108K - $142K *

Transform regional bridge safety and connectivity by leading impactful projects with a collaborative team. Leverage your expertise in design, client relations, and project management to deliver innova...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Transportation

$120K - $160K *

Join a dynamic team to architect and enhance a cutting-edge deep learning auto-tuning platform, collaborating with scientists to optimize frameworks and explore innovative parameters across software s...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$154K - $277K *

Join a team that's transforming preconstruction by leveraging deep industry insights to help clients modernize workflows. As a trusted SME, you'll support strategic sales opportunities and drive measu...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $150K *

Accelerate progress at the intersection of systems administration and automation, as you collaborate with scrum teams to deploy scalable infrastructure, optimize cloud services, and enhance production...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Discover career growth while designing and developing scalable AWS-focused applications. Utilize your expertise in Spring, Java, and microservices to impact a dynamic SaaS environment as part of a col...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $115K *

Contribute to the full software development lifecycle, enhancing healthcare applications by collaborating with cross-functional teams, adhering to coding standards, and ensuring high-quality software...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Join our innovative team to design and maintain essential embedded software solutions, collaborating with engineers to ensure seamless hardware-software integration and enhance product performance acr...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.